• Home
  • B

Buddy’s Home Furnishings Corporate office Headquarters

Buddy’s Home Furnishings Headquarters Address and Contact

Buddy's Home Furnishings Logo
  • Address: 4705 S Apopka Vineland Rd, Orlando, FL 32819, United States

  • Phone Number:
    1-855-298-9325

  • Number of Employees: 1,005

  • Established: 1961

  • Key People: Michael Bennett

Buddy’s Home Furnishings Headquarters Location & Directions

Buddy’s Home Furnishings Headquarters Executive Team

Name

Title

Michael Bennett

CEO

Morris Frost

General Manager

Brock Roberts

Partner and Vice President Operations

Cathy Goodwin

Controller

Joe Milligan

General Manager

Calvin Jansen

Director – Controller

Buddy’s Home Furnishings, History and Headquarters Information

This company is based in Pensacola in the U.S. and deals in home furnishings and goods rental industry. The company was established in the year 2012 and has grown by far since then to generate revenue of about $137,543 annually managing a total of 5 employees.

The official company address is based at their headquarters that is 4469 Mobile Hwy Pensacola, FL, 32506-8241 United States. The main phone number to reach out to further communication to the company is (850) 462-6992.

Check out their website for more details on the company, http://www.buddyrents.com/.

Buddy’s Home Furnishings Headquarters Photos

Buddy’s Home Furnishings Company Resources

  • Very disappointed customer says:

    Me and my wife decided to get a new couch and we picked one out after we spent a year remodeling our home . And when they delivered it the employees was high, and tore up the new couch during delivery and of course we called wanting it fixed or replaced , now it’s been 4 months,and many calls to them about getting it replaced or fixed they haven’t done anything about, and even worse act like they never heard of anything being wrong .

  • Tanya says:

    I will never do business with this company ever again. I returned all of the property i had from them an the aggy ass manger Cody has constantly harassed me he texts me all time of day and night. He calls my mom an honds her daily
    Cody is very rude an unprofessional . I spoke with him at 7am ( store opens at 10 ) so why you bothering me an not at work then he came to pick up the items he took items that dont belong to them but jus so they will leave me the fuck along i can replace them he needs to leave me be b4 i file a harassment suite against the company I WILL NEVER DO BUSINESS WITH BUDDIES AGAIN POOR MANAGEMENT

  • Terica Watkins says:

    I am very disappointed within the Management department Michael aka Mike.

  • Terica Watkins says:

    I was referred to this company by a friend. I have been on maternity care fighting for me and my child’s life. The Columbus MS general manager Michael aka Mike spoke to my mother because she was trying to take off my bills for me until I can return home. He was very unprofessional, disrespectful, and very rude talking about me to my mother on the phone. I tried to make payment arrangements or payment on the accounts, he denied everything. I’m very disappointed in this company.

  • Donta mcfadden says:

    It was my first time ever renting from yall store in Elizabethtown ky 611 West poplar Street A-7 the store Manger crystal is very very rude an very unprofessional I was late on a payment an I told her I was gonna pay this up coming Tuesday an she went an called my little brother an was telling him how she was gonna put a warrant out for my arrest an press charges cuz I’m stealing her product it had him worried an everything thinking I was gonna go to jail but the first day I went there I should of knew not to rent from there because of how she was talking to a customer an how when she got off the phone she picked up her phone an called someone an started talking bad about him to someone else she is very unprofessional. I will never try to rent there ever again.

    • Tanya says:

      Yes the one here in valdosta ga the same way.i even gave them the item back they stole things from my house but jus to get away from this i dont care company needs to be shut down poor management every where i see

  • Donta mcfadden says:

    It was my first time ever renting from yall store in Elizabethtown ky 611 West poplar Street A-7 the store Manger crystal is very very rude an very unprofessional I was late on a payment an I told her I was gonna pay this up coming Tuesday an she went an called my little brother an was telling him how she was gonna put a warrant out for my arrest an press charges cuz I’m stealing her product it had him worried an everything thinking I was gonna go to jail but the first day I went there I should of knew not to rent from there because of how she was talking to a customer an how when she got off the phone she picked up her phone an called someone an started talking bad about him to someone else she is very unprofessional. I will never try to rent there ever again

  • Aaliyah Jones says:

    Will be pursuing legal action towards your store in Killeen, Texas for how your employees decided to come and take my mother furniture for being a day late. The guy that came by block us from leaving our home and put his dolly in the door so we couldn’t even step out or close the door. Very unprofessional and disrespectful how they talk on the phone to my mother. I don’t appreciate the unprofessionalism in this establishment that you have.

  • Tona steiner says:

    Im removing my accounts from your store because of your management at you fredericktown location im think for filing a law suit i get rhings from your store that are broke ans dont work rite and they dont wanr to do anyrhing abour it

  • Tawnya says:

    The furniture that your store in Gadsden Al delivered to my house has bedbugs!!!! They will not replace it nor come get it! The lady I believe her name is Tabby only wants to make sure you pay but doesn’t provide quality service! I’ve contacted them several times and the issue isn’t addressed still! How do I go about getting a new couch one preferably that isn’t used or one that doesn’t have bed bugs!!

  • Jimmy moomey says:

    I have had a bedroom set and other things from you for over a month.wityin the first month the bed broke and was told they would come and fix it and then they would work on the payments to get them caught up. All they have done is hound us for payment and never said a word about the bed being broken. They didn’t give us the correct bed frame nor mattress for the bed. Much less they didn’t honor the request for 45 in tv and hiked up prices. The people at your Norman Oklahoma store are rude and disrespectful. My husband worked for y’all before and know what you are able to do. They just refuse to do it.

  • Not up for the debate says:

    I informed the clerk at the desk that I did not want my card saved and not to withdraw any payments as I would come in and make my payments in cash. I received a text message stating that my payment has come up and to reply with payment. I never replied because I had already informed them that I would come in and pay. Next thing I know is that I received A text payment from my bank stating a payment was taken from buddy’s. A payment that I did not authorize because my card should have not been saved as a payment. This is considered theft because I did not authorize this payment. And I would like my payment given back and for them to come collect the furniture. I do not want money being secretly taken from my account without my authorization. I will not deal with a company that steals.

    • Alberta Byrd says:

      I understand your ordeal, because they did the same thing to me. They were nasty, took money they should not have taken and refused to refund my money. BEWARE OF BUDDY HOME FURNISHINGS, I will not recommend them to anyone. Byrd

  • NEWCHURCH GEORGETOWN LLC says:

    We purchased two laptops from your company with the intention of purchasing it before the time frame locked us in. The first laptop was charged as brand new but had been verified to have been rebuilt by local tech firm. The second unit came in late and the payments were modified and increased without proper contracts and or confirmation. Your people have harassed and threatened our staff and their families. We are not interested in any more than a transaction at fair market value. Had your branch managers and staff sent us the paperwork as we have requested we would of been done,please fix

  • Gabryelle Daniels says:

    I live in copperas cove tx i have been renting a few items for over 2 years now so I’ve paid over 2000 & counting my mother passed 2 weeks ago & I got calls everyday while planning her funeral I made them aware and now my grandmother passed last Tuesday and I’m planning that funeral as we speak it’s very stressful and disturbing I can see if I ran from y’all & never paid this is harassment extremely and beyond me not to be a decent human being y’all have to do better

  • Joyce says:

    I have been trying to rent a washer and dryer from Buddys in Lewisville, TX for 2 weeks. I dropped off the application last Friday. Was told she would call me later that evening or Saturday. No calls. I called Monday and was told they were working on it currently. No calls or anything and so I called back today (Wednesday) and was told our application was denied by Home Office and they don’t know why. 2 things. 1st – No one listed on our application was ever contacted!!!
    2nd – common courtesy goes a long way and a phone call to tell me they would rather not rent to me could have been placed.
    Will not recommend. I was trying to go to a smaller company but guess Rent A Center will get more of my money.

  • Anonymous says:

    The corporate office needs to clean up and take care of all the issues at your store in Wagoner Oklahoma

    To start out with the Manager is verbally abusive and bullies to his employees especially the females that come to work there . He also just sits on his phone absolute all day long while having the others pick up his slack .

    Along with that I would highly recommend that you review the cameras the manager has people come up to the store and buy Dr*** from on a pretty regular basis. Just from what I’ve seen coming in to make a payment

    Along with all this manager has furnisher from the store at his own home that he has put in family / friends names
    With or without their knowledge. I know this because I’ve overheard conversations between the manager and employees about the managers late payments or being behind for weeks at a time

    Identity theft is what is going on at this store.

    And from most of the people I have heard from the manager is constantly taking out unauthorized card payments and enrolled customers on auto-pay whenever a customer pays with a card regardless if it is only a one time payment on a card , if the customer only paid with a card for the down payment and the issue with this never seems to be resolved as the manager refuses ro refund the money.

    The manager has also is/has over charged customers and lying about Pay off amounts to pocket the money for himself.
    Again I know this as he bragged about it to the employees while I came in to make a payment once

    Please consider looking into everything and getting a better manager for this store. Thank you.

    • Not up for the debate says:

      The manager in Marrero, Louisiana also talks down on his female worker. I’ve seen him cursing and hollering at the employees right in front of us customers. His name is Jeremiah.

    • Alberta says:

      This store sounds like the one in Greenville NC. Stay away they are bad news.

  • Tdn says:

    I have a Buddy’s Black Card,I know a lot of people don’t know what it is but anyway they are telling me that it is no longer any good I have had this card for a very long time and have used it a lot it has no expiration date who do I need to get ahold of to get information from

  • N/A says:

    need number for whoever handles worker comp cases messed up my knee while on the clock months ago someone said as far as Matt Baker was concerned my case was closed i saw doctor and was decided that surgery was best option. had phone conference with store manager and Baker and was pretty much told to do the job ie stairs and move linebacker couches or find another job. I recorded whole “conversation” need knee fixed happened while I was picking up linebacker couch from 2nd floor apartment with new guy

  • MARIA GALVAN says:

    I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

  • Elvis says:

    I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

  • Elvis says:

    This is Elvis Guevara. I need to talk to someone about the store in Pasadena the manager Ms.T she is being really unhelpful and with rude and disrespectful and I need too talk to someone about this matter as soon as possible with somebody I tried to talk to Ms.T but it look like she don’t have any. Communication I need someone from Buddy call me directly not from the store from your corporate office too call me my phone number is 602) 473-9443

  • Elvis Guevara says:

    This is Elvis Guevara. I need to talk to someone about the store in Pasadena the manager Ms.T she is being really unhelpful and with rude and disrespectful and I need too talk to someone about this matter as soon as possible with somebody I tried to talk to Ms.T but it look like she don’t have any. Communication I need someone from Buddy call me directly not from the store from your corporate office too call me my phone number is 602) 473-9443

  • Sierra says:

    I have covid even sent a copy of the test to the perryville store here it is 802 pm and they are literally outside trying to beat my door down telling me they don’t care about covid or the quarantine very unprofessional

  • Falechia davis says:

    I forgot theApple I’d and password they want let me return it

  • Elvis says:

    I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

  • Maria says:

    I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Maria Galvan 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

    • Elvis says:

      I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

  • Elvis says:

    I live Houston Texas I’m having a lot of issues and difficult what the manager Ms.T she’s being very disrespectful and rude and I do not tolerate that the store on 116 W southmore Ave Pasadena Tx 77502 I am trying resolving the issue try call district manager of store but no answer call him n text him a lot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP or somebody higher than Walker Asbury can call me Today call me asap

  • Racquel Carr says:

    Your store in opelika al enter broke into my and I don’t like that something needs to be done they almost got a maintenance man fired because they lied and said that they let them in my home which was a lie something must be done now if I go and have them arrested then your company going to look bad and I’m also talking to a lawyer so you know what that means

  • Eddie Scott says:

    I have washer machine is leaking water can’t get anyone to check it out

  • Tommy Young says:

    I cleaned the windows at the Buddy’s rental store in Gadsden Alabama on west Meghan Blvd. And the female manager is now telling me that she can’t pay me. I’m calling the BBB and reporting this issue immediately.

  • Chris wood says:

    Your store in tahlequah Oklahoma took some money out of my bank account on some merchandise on a account that has been closed with y’all for about a year now so here is the deal your store manager in tahlequah lied to me to day’s ago and told me that he would refund my money so if my money is not back in my account before the end of next week I’m filling a law suit against your company just as a fyi taking money from someone’s account with authorization is a felony so keep it in mind when this goes to court this seems to be a habit with your company just by looking at the comment section

    • Not up for the debate says:

      They did the same exact thing to me. I did not authorize payments to be made by my card. I specifically told them. Or to save my card and that I would make cash payments. This is fraud and theft and I am filing a law suit against buddy’s

  • syrai scaife says:

    hello you can contact me 2814259189 or syraiscaife60@gmail.com to reach me becaus ei will like to file against this

  • syrai scaife says:

    hello my name is syrai i had rented furniture from buddys but i could no longer afforded it because i had a stroke and couldnt work because half my body is paralyze. I Then contacted buddys let them know my situation and me and buddys both decided is was best to give the furniture back. SO we set a day for them to pick up the furniture so they cam to my house my husband loaded everything out side for them and help them put the furniture on the truck and after they were done i signed the return papers and i left that was my last day in killeen because i couldnt afford to pay the rent and i wasnt able to walk on my own so i moved back with my mother. Then months down the line i got a call from buddys saying they didnt get the furniture so i contacted the store and they told me the dropped the furniture back off to my old house i no longer stay in the same day but didnt call or inform me they did that and now are trying too sue me for it but i dont have the furniture and im paralyzed so now im contacting corporate for this matter .

  • Maria Galvan says:

    I live Houston Texas I am having alot issues with managers the store on Uvalde rd I am trying resolving the issue try call district manager of store but no answer call him n text him alot time no answer. Can u please call me asap I am Maria Galvan 602)473-9443 I need Walker Asbury ASAP

  • Elvis Guevara says:

    I live Houston Texas I am having alot issues with managers the store on Uvalde rd I am trying resolving the issue try call district manager of store but no answer call him n text him alot time no answer. Can u please call me asap I am Elvis Guevara 602)473-9443 I need Walker Asbury ASAP

  • Minyard says:

    Been trying to log into app to make payment tells me no active account when have 2 dont remember user name pain trying to get logged in

  • Jamie says:

    I have been a loyal perfect paying customer for years. I got a tv and right before it was completely paid for it stopped working properly. It turns on and turns right back off. I paid for the platinum plus program and was told my TV would be covered. This all happened towards the end of March 2022. Here it is July and now I’m being told nothing is getting done about it. I’m getting ready to take this to court as I’ve tried and tried to have someone from corporate or just higher than the store contact me yet no one has. This needs to be resolved. I plan on filing a civil suit next week if I still haven’t heard anything. This is beyond ridiculous.

  • TIFFANY says:

    with our agreement payment not one time did they come by house for the item if i was behind on a payment ”which i agreed to 150 when i spoke to him not 980”. which is part of they policy but they just kept swiping my card and then say its buddys system that automatically does it and thats illegal.

  • TIFFANY says:

    I have called customer service and spoke to them we had agreement plan of 150 and 980 was taken off my called, they said they would help me fix it no calls back its been a week. they always doing unauthorize payments from my card in the passed after i told them plenty of time to remove my card they never did it was times they took money off with a receipt email or text for confirmation, i paid off a washer and dryer set with warranty and they been having it in the shop for almost 8 months they was suppose to deliver it along time ago and they claim they didn’t have any drivers from the shop in san antonio but been charging me for a loaner that was suppose to be free since i just paid it off, talked to a supervisor said he couldn’t refund me my money but can do a credit, when i needed that for other bills but he apologized.i still don’t have my washer that i brought and no one called back to resolve the issue with my money after i talked to a csr and said they will call back with a higher up to confirm my refund.

  • Arthur Vandiver says:

    False advertising. The in Newport News Va. Advertise that they have 85inch smart tv’s. But after you pay your deposit. They tell you that they don’t have any on hand in their store. But they will try to locate you one at another store. That was a week ago. Why Advertise a product when your not sure if you have it. I would really like my television…

  • Lesley Herrera says:

    Buddys inside HEB on Riverside in Austin TX is a joke. The manager Josh is the most unprofessional, unethical person I have ever met. Obviously the Franchisee Tommy keeps him because he’s his children’s uncle. Josh has no business running the store. He takes all the credit for his teams successes, he yells at them and a fre weeks ago Josh acted like a thug slamming his hands on the desk ripping off his shirt, threatening his employee and screaming to take it outside so he can whip this employees ass. My husband worked under Josh until recently, mind you my husband had over 20 yrs experience in management and has been trying to help Josh. My husband’s old boss saw him at work and asked if he needed a better job. My husband is very loyal and dedicated to his position and said he wasn’t interested at that time. My husband told Josh he was wtepping away from the desk Josh said ok. My husband came back 5 min later and Josh gets an attitude and asks what’s you go bro. My husband said I told you I was stepping away he said my ex boss offered me a job. In true Josh fashion he starts demanding my husband start doing all these crazy tasks that he has never been told to do. As my husband is leaving to go run a customer that Josh just told him to take care of. My husband says I’m leaving to run like you asked Josh pumps up his chest like hes really about something and in true Josh fashion acting like a little child and tells my husband [who has not raised his voice and was doing the demeaning tasks Josh told him to do], yells at him that he’s being insubordinate and tells him to go home. This was within 2 hrs starting his shift Tues. Wed closed, Thursday my husband had requested off 3 weeks prior to finalize plans for our daughter’s wedding. Fri my husband goes to work and Josh says you were a no call no show yesterday which my husband reminded him he requested off. Then in front of the other employee fires him tends him he already filled his position and he had nothing for him. Tommy owner when my husband came and told him he had told Josh he wasn’t taking the job but Josh in true fashion threw a hissy fit, acting less than a level 1 manager (read the book Josh 5 Levels of Leadership) Tommy says oh man we don’t want to lose you can I put you at another store? GTFOOH really Tommy? You know my husband cleaned up that mess of a store when Josh was throwing everyone except himself under the bus why didn’t you call my husband (literally 1 of the best employees with an exemplary work ethic) you are just s unethical, unprofessional, no INTEGRITY nor moral compassion or value your employees. As an owner, leader etc. you ask all parties involved the situation 3 sides to a story both his side, their side and somewhere in the middle the TRUTH. I’m a district Manager. I facilitated many 5 levels of leadership workshops. I have been a multi unit manager for 26 yrs. A manager sets the tone, leads by example, gives praise and acknowledgement to their team not take credit for others successes nor talk about other employees to your other employees. You don’t act on emotion. Level 1 managers are those who think having a title gives them authority, they think the title allows them to belittle and talk down to employees. To think they are untouchable, deserve respect and do the bare minimum. Be better Josh and Tommy be a leader not a bully. Through this unprofessional and unethical leadership team[ I use that term very loosely] do the right hing, even when no one is looking FYI that’s the definition of INTEGRITY! Make sure my husband gets paid correctly as you know Josh likes to screw employees over by not adding their PTO which he did to my husband on a day he was sick and requested that. By law TWC you have 5 days after termination/firing of an employee to pay them. PS don’t forget to add the PTO earned because we all know God forgot to give this kid any sort of smarts he can barely write his name or add correctly. Josh even stated he couldn’t pass college his wife earned his credits. Do Better Buddys. If corporate has a mission statement, morals and values, address the situation with the franchise owners Tommy and his father. My husband had been with Buddys for several months and still wasn’t trained to complete his job 100% even asking weekly to complete it. I’m absolutely appalled by the lack of professionalism this company lacks. Josh is one of the faces representing the Buddys name and reputation I guess if you have extremely low standards that’s your prerogative. My husband is more laid back then me and actually asked me to let it go. I will never let it go when I see any company or employee treat others less than. Fun fact… 69% of employees will QUIT their job if they feel unappreciated and not valued! My husband who is much older than Josh and Tommy, was really trying to mentor Josh and help him. Ask yourself why you can’t retain employees. Did you reach out and ever follow up with employee why the quit, what changes they feel could have been implemented for the employee to have stayed and most importantly why were they leaving? I don’t know the statistic but employees leave their position, not because of the job because of the owner or manager. Please address this Josh should have been fired the day he threatened another employee and acted a fool and then begged them not to tell on him. So much more I could point out or CORPORATE: do an exit interview with my husband and ask him what he endured working under a manager who has no experience, MATURITY or common sense to represent Buddys Home Furnishings.

  • Maria galvan says:

    I live Houston Texas I am having alot issues with managers the store on Uvalde rd I am trying resolving the issue try call district manager of store but no answer call him n text him alot time no answer. Can u please call me asap I am Maria galvan 713 256 6631

  • Adrienne Kopp says:

    I’m having major issue with the local store here well the manager at it ive been lied to and now threatened I need to speak to someone asap 9315203949

  • Thomas Gigandet says:

    Never again will i get anything from this place it all trash i.m sueing dont come around my home.

  • Thomas Gigandet says:

    Your product >is.no good

  • Shequita Moore says:

    I have been a customer with the location in Clarksdale ms for to many years I have a 70″ tv that I got from them first of all I feel like I have paid for it twice already I called the store to tell them what happened to the tv they said come in make a payment and pay give us 50 extra dollars for some new insurance that they all of a sudden got but didn’t inform me about but I have some type of insurance that don’t cover mishaps well what I got all these extra hidden fees?why I didn’t have this insurance long time ago?why I can’t get another tv?

  • Corey Stanford says:

    I’m paying 189.00 a month for 16 months for a ebike it will cost me 3,024$ and that was not the agreement I seen the contract and the computer at buddy’s because he left it out and the computer was turned torge me I pointed out to them that it says 149$ a months and they kept changing the subject so I ask for a copy of the contract because they never gave me one and refused my kick stand on my bike wasn’t tighten up so it bent I payed for insurance when I told them they kept yelling at me saying I wrecked and I did they wouldn’t even ship it to get it checked so they stole the insurance money and won’t give it back when I was at buddy’s when I first walk in he had the speaker phone on talking to and elderly lady telling her she still had to payments left and she said no way I only have one then a few mins later talked her into it then he smiled after he got off the phone and when I told them my kickstand messed do to poor labor they wanted the bike told me to drop it off and I still had to pay for it I said no if I’m paying for it it’s mine they just wanted to fix it for themselves and resale and use the insurance money I paid to refix it so now I’m going to the bbb and calling a lawyer and they keep laughing about that why should I it’s my money I work hard for it and there messing me up on work and trying to still my good earned hard working money and I don’t want them doing it to someone eles come these elderly people and veterans live off a small fixed income that’s really sick that people would do that

  • Claire ambrocio says:

    My kids lab tops was stolen n my husband knife nd the couch that was brought in had bugs I have to call a exterminator my number 4237744168

  • Claire ambrocio says:

    I order from buddy’s and my husband knife and by kids school tablets got home from young man I called the office where I rent it I didn’t even take plastic off now I have to get someone to spray because the couch I got had bugs I’ve never had bugs I need someone to call me or I’m going get a lawyer

  • Michael says:

    General Manager in the Lewisville, Texas location needs to be replaced ASAP. This location has changed manager several different times within the past year and this one is even WORSE!. Running my debit card several times a day. Changing my payment, dates or how I make a payment without my authorization, and charging my debit card on my NON-DUE DATE WITHOUT MY AUTHORIZATION. THE BUDDIES IN THE LEWISVILLE, TEXAS LOCATION NEEDS A DIFFERENT GENERAL MANAGER.

  • Misty Freeman says:

    I’m a customer with the San Marcos location and I have been with them for almost a year. I have recently gotten behind in my payment. The other day one of the employees came by my home. I told him I wouldn’t be able to make a payment til Saturday the 23rd. The guy told his manager the wrong Saturday then he comes to my home while my teen was gone sick banging in the door so hard it was scaring my child to death. He called me crying and my neighbor said the man was banging over and over again harder each time. The reason I’m behind is due to getting Covid and being under doctors care. The hostility is ridiculous and threatening. All I’m asking is for a little more time without hostility.

  • Derrick says:

    I need someone from the company headquarters to contact me.

    I have some items from this company. This past February i was told my pay off was $340.00 I got charged $148.00 3xs in the mont if February and paid another $148.00. Now I’m being to that I still owe $300 when my card was charged. I need someone to contact me ASAP TO RESOLVE THIS ISSUE

  • Donna J Hutchinson says:

    I have been dealing with Store 61 in Jacksonville, Florida. I had a chest freezer that was to be delivered to me and after 9 days being lied to by the Manager I cancelled it. She told me before the delivery guy went home I would get the chest freezer. I didn’t. That was last Friday.I was upset and cancelled. A few days later (Wednesday) I apologized and asked if it was still available and Javier said it was still available and I would get it yesterday. It rained so I didn’t get it. I figured today I would get it and the Manager said it would be Monday. I have waited almost 2 weeks now. I have been a long time customer of Buddy’s and I am really upset about this. I love Buddy’s and this is the first time I have been treated this way.
    Donna Hutchinson
    7667 W Beaver St
    Lot 14
    Jacksonville, Florida
    (904) 382-7480

  • Kevin says:

    I had talked to u at headquarters back in Oct 21 and thought there was a resolved issue I am being harassed by the local store very hateful would not except the deal that was giving by your corporate office need this resolved asap

  • Priscilla Taylor says:

    I called Buddy’s concerning making a payment for my friend
    Ronald Brown. When I called Christine answered . I expressed to her that a double payment was taken off my card. I was clearly upset on the phone. Christine from Buddy’s started laughing at me. I asked her why was she laughing. Christine told me it’s not like she can give me a refund and that’s my fault. Christine also invited me to speak to her GM and complain on her if l wanted to. I will not ever purchase anything from Buddy’s. I also want to speak to someone from corporate concerning Christine and her disrespectful behavior.

  • Anthony Udesen says:

    I am not fucking happy. I have told my local location in San Marcos Texas to come to pick up their tv when i get off work. Going on a month now. I was on my way out to work and asked them to come by at 6:30 to which they have not done. In fact they keep adding to my balance.. Then today they tried to charge 3 different dollar amounts to my debit card. It declined for no balance. Duh thats why I told them to come get it. Those charges were not authorized and will be reported as fraud Monday March 21, 2022.

  • Mary Jane Rodriguez says:

    Me and my husband got a bedroom set and a dinette set well when they brought the bedroom set the mattress they brought me was all stained with piss stains it smelled really bad so I told I wanted a new one the kind of brand well let alone they brought me a different one and said when they got the other one they would let me know it’s been 9 months and they haven’t gave me my mattress this they gave me sinks in and then the frame is just like 3 litte thin boards that aren’t strudy at all for a king size mattress and 2 twin box springs and to top it off when the delivery guys dropped it off the fabric on the box springs was torn the mattress on one the corners is torn and the dresser with the mirror has a hole in the back and then they drilled the screws in to tight so the board sticks out in some places and they did the same with the night stand and the tall dresser to and you can’t even take out the drawers because the screws they put are also screwed into to the part that were it’s suppose to slide out and for that tall dresser I’m being charged separately when they told me they don’t sell anything by itself and as far as the dining table I got it used and the manager there for district manager whatever you want to call him you can tell he’s fake his name is Sergio and this is the Walmart at Norwood Park Drive in Austin Texas anyways he said he was going to sell it to me at 400 and something because the table was scratched and it had like a corner of it sticking up and they told me they were going to fix it and shine it up for me the bench that came with it was broke and they had they put screws in it but then of course it broke when we sat on it and I’m still waiting on that bench so anyways and he did not charge me the 400 and something he charged me almost a thousand and he’s still trying to charge me for it if I wouldn’t knew he was going to charge me that much I would have just gotten me a new one and I showed him pictures of everything and you tell me he was just going to take a hundred and something out but until the last payment and that’s it for all the money there charging me and the way that I got my bedroom set when it supposed to be brand new and then they were trying to charge my card without my permission and I didn’t know they charge you $30 if you’re late on a payment and they have to come out and knock on your door 2 weeks ago on my payment that I did it was supposed to be 141 well Sergio charge me $158 after he’s the one that told me that’s how much it was going to be because I told him I should have been done paying for that table so I asked him why was it 158 was it because of tax or something and he said yes so on your next two weeks payment is going to be $140 and they’re charging me almost $200 dollars I don’t recommend going to that store I’ve never had a problem with the Rent-A-Center

  • Christy Smiley says:

    Took my refrigerator to fix it cause I had the ins then the dumb idiots brought it back with black mold in it

  • Charlotte R Lucas says:

    Buddy’s on West Bank expressway marrero la charged my neighbor 328 dollars for 2 months plus what she owed 142 a month . So we told them they took 328 to much and they gave it back . But it keeps happening every month now . And she is a old lady and she needs to pay her bills and rent on the day they take he money . So I have to put up the money until they put it back in the card . An when I ask when it will be they say they don’t know

  • Darlene Sue Loudermilk says:

    Someone Please give me a number to talk to at corporate office or have someone give me call or email me at darleneloudermilk@gmail.com. I hope we can resolve this cause the store in tahlequah Oklahoma does not want to help.

  • Tony. says:

    The one on Airport blvd in Austin Tx. All they care about is how good they look. All about the money too. They don’t care about the people there customers. They need a new staff. I will not recommend no one to y’all. How are they still in busnes. Please people go to Aarons or Some Other rental place. Not Bubby’s.

  • Lorie says:

    Leaving the floor a mess after they do the job very upset 😡will never give any reason to go back i will contact lawyers

  • Deandra says:

    Worst company EVER! I told them to come pick up my bed and living room set. They never showed up. Then they tried to have my husband arrested for grand theft. WE WILL BE GOING TO COURT OVER THIS

  • Demarcus Revels says:

    Hello my name is DeMarcus Revels I would like to fill to HR report against the Buddys store in Texarkana Texas. The manager and employees are calling my phone trying to fight from they person cell phone. One employee number is 903-293-7584 and his manager number is 903-244-1408. This store in Texarkana Texas need to close permanently they are very unprofessional and stealing from customers. You can contact me by email or phone

  • Ashley hayes says:

    I have been renting from buddys in longview tx and the acting manager is super rude very unprofessional we seem to be paying and yet it’s like nothings going down and when we only owe 49 on a payment the next day I get a text saying it’s 86 this place is a joke

  • John says:

    Horrible place of business in Decatur Alabama would not recommend to anyone

  • mike says:

    we purchased a brand new upright freezer and for 3 months been trying to get the key for it since they forgot to bring it when they delivered freezer.we still cant get a key they keep making excuses and never order a key .very poor service

  • Mitch says:

    I attempted to purchase a TV from your branch in the Longview Tx division and as I was in the middle of the holiday season I noticed an unauthorized charge on my wife’s account of $175. I distinctly remember speaking with a rep in the store about a week a go with the intent to pay. I’ve been paying monthly for over a year on the TV and it’s abt 90% paid off.however I can’t believe someone with reckless disregard for someone’s acct wld charge someone’s card no matter what effort they are making. They had no real reason to to believe I wouldn’t come thru with a payment but somehow manages to jack up someone’s holiday plans…forget the agreement tomorrow I’m returning this product….never to do business with buddy’s again..

  • Donna says:

    On the receipt why the total after monthly payment is not on the receipt?

  • Melissa Medina says:

    I have purchased a couch from buddys. In April the manager said I had 4 monthly payments left or 8 semi monthly payments. Come September the new manager now states that I owed 8 more payments. Then called me two weeks later that my total was almost 600 dollars. Which is clearly no where near 8 payments of my 134 est. monthly payment. I had pulled my bank statements out and added up all the payments for this couch and have come to a total of $3098.23 as of August. This was to be the end of my agreement beginning August 22, 2019. According to my agreement the price for complete contract is $2547.30 for semi monthly and $2351.79 for monthly. Since I was paying semi monthly I have went by that amount and a total of 42 payments which I have clearly paid and then some. I have paid over $550.93 over the agreement. And now I’m still getting calls to make a settlement payment of $200. Why am I having to pay more than what was in our agreement? Also I had the platinum plus and according to Anna at their office they paid the four months during covid outbreak. But according to the buddys where I got my couch from it was not paid. However she had called me on different occasions to let me know they had paid. This makes me wonder who is lying?

  • J. Smith says:

    Yes, I have recently purchased a couch and chair from buddy’s. I wish I hadn’t done so. My couch has bed bugs it has just been about 3 week. I looked in between the cushions it has been cleaned old cigarettes butts, and other people hair. I will not be buying anything else

  • Stephen K Britton says:

    My name is Stephen Britton. I am a top customer in malvern ar. Me and my wife are going through a divorce. And I am wondering since the account is in my name. I would like to get some information about return everything that is in my name except for the PlayStation 5. Everything else I would like to return if possible. I can not afford to pay for the products I got from you. My wife has threatened me to destroy the products and say it was me. I am needing help if there is anything that can be done. Please. Thank you so very much. I still plan on being a customer. I love your products. And the staff at your malvern arkansas location is the very best. You could not ask for a better crew.

  • Jonathan Cooler says:

    Hey I have been buying stuff from yall for a while now and now we have run into the biggest problem i had with a manger of one of your store we keep telling them our pay date has changed to tuesday for the past 6 months but each time they keep charging late fee.what can u do?

  • >