Where is BrandsMart USA Corporate office Headquarters

BrandsMart USA Headquarters Address and Contact

  • Address: 3200 SW 42nd St, Fort Lauderdale, FL 33312, USA
  • Phone Number: +1 954-797-4000
  • Fax Number: 954-838-4930
  • Email: Click Here
  • Number of Employees:  737
  • Established: 1977
  • Founder: Robert Perlman
  • Key People: Michael Perlman

BrandsMart USA Headquarters Location & Directions

BrandsMart USA Headquarters Executive Team

About BrandsMart USA, History and Headquarters Information


BrandsMart USA Headquarters Photos

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  • Disappointed Customer too says:

    Disrespectful customer service representative Ana at South Dade Brandsmart yelled at us and told us to come to the store and yell at the manager and salesperson because she didn’t have to do with it. Completely unacceptable. Be Warned!!!!

     
  • Disappointed Customer says:

    We placed an online order on March 27th for a Whirlpool Washer and Dryer that were to be delivered on April 2nd. On April 1st, the day before delivery, we were notified that they did not have what we ordered in stock and recommended another Whirlpool set at a lower cost. We agreed to the recommended set and an “in-store” purchase was processed by one of the Stockbridge location’s sales reps and he was instructed to apply the difference to our Brandsmart card.

    In checking out the Brandsmart card’s account on Wednesday, April 15th, the credit back to our card had not been issued. We called the store to find out about the credit and was told that it appeared we received a “store credit”. We told them we wanted the credit applied back to our account and was told they would take care of it. Subsequent calls to the store occurred weekly – Wednesday, April 22nd, Tuesday, April 28th, Tuesday, May 5th – each time being told that it could take 48-72 hours to reflect on our account and I asked to receive a confirmation email when it was taken care of – never received an email or follow-up call.

    On Tuesday, May 12th another call was placed to the store, spoke with a manager and she emailed the payment receipt (dated 05/05/20), which seems a bit confusing, and told me that it could take up to 30 days for the credit to appear on our account.

    Now today, Wednesday, June 4th, a relative received their Brandsmart bill and, low and behold, the credit was issued to their account. Luckily, it was a relative that knew the story of the credit we were waiting on – now to get the credit applied to the correct account. We can only imagine that if the credit was issued to some random account, we would never see our money.

    The sales reps and managers at the Stockbridge location need MORE training!!

     
  • Frank Cordero says:

    Just wanted to say that even though my experience didn’t start great, Susy in your customer service department changed it around. I purchased a washer at your South Dade store on 3/25/20 and was told to pick it up the next day. The next day I call in the early afternoon to check if the washer was available only to be told that the store was closed and I would have to wait till it reopened because they could not rewrite the sale. Annoyed I called other stores but all said they did not have in stock. I called your customer service again but this time spoke to Susy who understood my plight and made several calls so I could get my washer today. True I had to drive from Kendall Florida to your Dania store and then to your warehouse to pick it up, but because of Susy, I did not mind the lack of personality and concern from your other employees. You would do well to commend this fine lady for her compassion and care for your customers, especially in the difficult situation we are all living in.

     
  • J MARTINEZ says:

    Was suppose to get a delivery done last weekend but last minute cancelled. For the last hour I have been trying to find out when I’m going to get my order delivered and all I get is transfer everywhere and still have no idea when it going to be delivered 1st time buying LAST TIME BUYING at Brandmart worst service ever

     
  • B Rappleyea says:

    worse service ever – the phone representatives yell at you, hang up on you, and does not care about their customer. Never buy from them again and will share with everyone my experience, as I do not want others to experience the same!

     
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