Where is Boost Mobile Corporate office Headquarters

Boost Mobile Headquarters Address and Contact

Boost Mobile logo
  • Address: 7620 Metcalf Ave A, Overland Park, KS 66204, USA
  • Phone Number: 913-653-0238
  • Fax Number: 913-523-7727
  • Email: N/A
  • Number of Employees: N/A
  • Established: 2000
  • Founder: Peter Adderton
  • Key People: Brandon Draper (President of Prepaid)

Boost Mobile Headquarters Location & Directions

Boost Mobile Headquarters Executive Team

Name

Title

Brandon Draper

President of Prepaid

Jim Hyde

President of Prepaid and Wholesale Services for Sprint

Steve Gaffney

Vice President of Corporate Marketing

About Boost Mobile, History and Headquarters Information

Boost Mobile was launched back in 2000 by Peter Adderton in Australia and New Zealand. It started with a purpose to focus on action sports, lifestyle and urban music for the teen and young adult. Optus network was used by Boost mobile in Australia to reach its customers which ended and lead it to join hands with Telstra. Although Boost mobile services ended in New Zealand by 2007, partnership with Nextel Communications which was later taken over by Nextel and named Sprint Nextel Corporation in the USA lead it to its expansion. Due to tough competitiveness, Boost launched new unlimited plan which added more than 674,000 customers in three months.

Boost Mobile is a wireless service provider that is used both by Australia and the USA. In Australia, it is run by Boost Tel Pty Limited using the Telstra wireless network whereas in the USA a network called Sprint Corporation is used by Boost Mobile to provide its services to its customers.

This company offers a huge variety of handsets beginning from a basic level to the premium range of smart phones. People can buy chargers, memory cards, and Bluetooth headsets from the retail stores and can access all of it online too.

The headquarters of the company is situated in Irvine, California, USA.

Boost Mobile Headquarters Photos

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  • Kyle says:

    Jump to Chat NavigationJump to Chat LogJump to Chat Input

    End Chat
    October 22 at 4:57 PM
    Great, you’re in line. We’ll let you know when it’s your turn. If business hours close, we’ll save your place in line for when we reopen Sunday at 6am CDT.
    October 22 at 5:01 PM

    You’re connected with Frenie
    I’ll be more than happy to help you today. Can you tell me more about it, please?
    Are you still there? I would be happy to continue our conversation, but want to make sure you still need help.
    I went to boost and had trouble
    I’m sorry this has happened. I understand your frustration, and I will do my best to help you.
    Do you need further assistance? I would be happy to continue our conversation but want to make sure you still need help.
    Please reach out to us again if you do need additional assistance in the future. You can call 611 from your device or chat with us again. Have a nice day and thank you for your business.
    He told me to go buy a tract one and bring it in an he could get me set up so I did an I wanted iPhone 11 but he found out they were out of stock after he already started the process of porting my number so he comes out with a red iPhone SE an I didn’t even get to look at the phone or see it he just started setting it up. Come to find out the phone was previously activated and he finally got done an I got home and felt pressured into this phone an simply wanted to return it for equal phone an they are refusing me a return

    You’re connected with Jeniffer
    I’ll be happy to assist you with your concern and have it resolved for you.
    Can you please tell me what happened?
    I tried switching it with a moto g but they refused that also
    He told me to go buy a tract one and bring it in an he could get me set up so I did an I wanted iPhone 11 but he found out they were out of stock after he already started the process of porting my number so he comes out with a red iPhone SE an I didn’t even get to look at the phone or see it he just started setting it up. Come to find out the phone was previously activated and he finally got done an I got home and felt pressured into this phone an simply wanted to return it for equal phone an they are refusing me a return
    I’m sorry this has happened. I understand your frustration, and I will do my best to help you.
    I understand the problem and will be happy to help you. Let’s see what I can do.
    Where did you purchased the phone?
    Boost store45091
    When did you purchase it?
    Last night at 7pm
    october 21, 2022
    Thank you for that information.
    Sorry for the inconvenience caused. But the phone is eligible for return, please go back to the point of purchase and ask for supervisor or manager of that store and inform what happened to your new phone and just tell the store manager that you want to return the phone and want to get a replacement phone, I will also send a feed back to that store so that our back office will investigate what happened.
    Make sure that you still have the receipt with oyu.
    I have tried that twice. The manager got on phone with his employee an told him don’t do it.
    I’ve spent past 2 hours on call phone and at store an they refuse to do it. The manager is the one who sold the phone last night. He didn’t give me receipt and account passcode I had to go to store today to get both
    I understand how frustrating that would be for you.
    No worries we can send a feedback to that store and if you would like you may call us back once your on that store so that our care agent also will help you to deal with te store representative.
    Can I go to a different store? This will make it 3rd time today. The customer service representative said the same thing and when I got there he didn’t help me he told me to file a complaint and speak with you all
    We understand your disappointment, and apologize for any inconvenience that this may have caused you.
    Is there a number for corporate office I can contact. I don’t want to deal with that store I’m so mad right now they are rude an refuse to do anything
    I can completely understand. If that happened to me I’d be really upset too. However as much as we love to return your phone on other Boost store, unfortunately they will not accept it, you can only return your phone to the point of purchased.
    I’m hoping for your understanding on this matter.
    I just paid $160.00 for the worst customer service I’ve ever seen and have never been treated like a valued customer by jaylen the manager and Steven the employee working now
    ok but they are refusing to return it in the store
    everyone keeps saying go back they have to return it but I go back and he tells me no they only return phones that are defective
    Just let them know that you want to get a replacement phone and not a refund so that they can change your device for the phone that you want.
    I did tell him that. I tried to change to a Motorola g but he said he isn’t authorized to do returns and manager says he won’t do it but manager is out of town
    October 22 at 5:35 PM
    I understand how frustrating that would be for you.
    Can someone contact that store an let them know that he has to do an exchange? I’m getting nowhere with the employee at that store
    How can I file a complaint on the store employees
    We can send a feed back to that store so that our higher ups will investigate this for you.
    You can also file a complaint to the police authority and inform what happened.
    I also would like to dispute that he charged me for things I didn’t want or need. He told me the phone came with free of phone case and charging block and screen protector but he charged me for all of it. I paid $153 for a free phone and service that was 60 dollars and 25 dollar activation fee. He’s a theif
    The police won’t get involved they said it’s a civil matter
    what is corporate phone number
    Sorry about your situation. However the only option to get a refund for all the charges is you will need to go to that store since they are the one who receive the payment and they are the one who will also can provide any refund. Please understand that we are not the one who receive the payment and the Boost store is the one who receive all your payment, the only option is to go back to the point of purchased.
    I’ll get my attorney involved because you can go back on security footage and see that he never even showed me the phone he just started setting it up. This is wrong
    who do I talk to when they are refusing all of that. They took my money and refuse to refund me anything. That is not how you do business
    I need corporate contact info
    Let me get this escalated for you.
    Please give me 1-2 minutes, kindly stay on the line.
    Ok
    Thank you for staying on the line.
    I will connect you over to our supervisor for further assistance.
    Before I connect you over, is there anything else that I can assist you with?
    Thank you
    You’re welcome. Please stay on the line.
    October 22 at 5:56 PM
    Please stay o the line.
    I’m here
    Thank you for staying on the line. Please give me a minute here.
    Can your supervisor call me instead of messaging I need to speak to someone on the phone that can resolve this. Please and thank you
    No worries our supervisor Is now waiting on the line.
    Please stay on the line.
    What do you mean they are waiting on the line? This is getting ridiculous I’ve spent my whole day dealing with this mess. An I’m getting nowhere.

    You’re connected with Richard
    Jump to Chat NavigationJump to Chat LogJump to Chat Input

    End Chat
    October 22 at 4:57 PM
    Great, you’re in line. We’ll let you know when it’s your turn. If business hours close, we’ll save your place in line for when we reopen Sunday at 6am CDT.
    October 22 at 5:01 PM

    You’re connected with Frenie
    I’ll be more than happy to help you today. Can you tell me more about it, please?
    Are you still there? I would be happy to continue our conversation, but want to make sure you still need help.
    I went to boost and had trouble
    I’m sorry this has happened. I understand your frustration, and I will do my best to help you.
    Do you need further assistance? I would be happy to continue our conversation but want to make sure you still need help.
    Please reach out to us again if you do need additional assistance in the future. You can call 611 from your device or chat with us again. Have a nice day and thank you for your business.
    He told me to go buy a tract one and bring it in an he could get me set up so I did an I wanted iPhone 11 but he found out they were out of stock after he already started the process of porting my number so he comes out with a red iPhone SE an I didn’t even get to look at the phone or see it he just started setting it up. Come to find out the phone was previously activated and he finally got done an I got home and felt pressured into this phone an simply wanted to return it for equal phone an they are refusing me a return

    You’re connected with Jeniffer
    I’ll be happy to assist you with your concern and have it resolved for you.
    Can you please tell me what happened?
    I tried switching it with a moto g but they refused that also
    He told me to go buy a tract one and bring it in an he could get me set up so I did an I wanted iPhone 11 but he found out they were out of stock after he already started the process of porting my number so he comes out with a red iPhone SE an I didn’t even get to look at the phone or see it he just started setting it up. Come to find out the phone was previously activated and he finally got done an I got home and felt pressured into this phone an simply wanted to return it for equal phone an they are refusing me a return
    I’m sorry this has happened. I understand your frustration, and I will do my best to help you.
    I understand the problem and will be happy to help you. Let’s see what I can do.
    Where did you purchased the phone?
    Boost store45091
    When did you purchase it?
    Last night at 7pm
    october 21, 2022
    Thank you for that information.
    Sorry for the inconvenience caused. But the phone is eligible for return, please go back to the point of purchase and ask for supervisor or manager of that store and inform what happened to your new phone and just tell the store manager that you want to return the phone and want to get a replacement phone, I will also send a feed back to that store so that our back office will investigate what happened.
    Make sure that you still have the receipt with oyu.
    I have tried that twice. The manager got on phone with his employee an told him don’t do it.
    I’ve spent past 2 hours on call phone and at store an they refuse to do it. The manager is the one who sold the phone last night. He didn’t give me receipt and account passcode I had to go to store today to get both
    I understand how frustrating that would be for you.
    No worries we can send a feedback to that store and if you would like you may call us back once your on that store so that our care agent also will help you to deal with te store representative.
    Can I go to a different store? This will make it 3rd time today. The customer service representative said the same thing and when I got there he didn’t help me he told me to file a complaint and speak with you all
    We understand your disappointment, and apologize for any inconvenience that this may have caused you.
    Is there a number for corporate office I can contact. I don’t want to deal with that store I’m so mad right now they are rude an refuse to do anything
    I can completely understand. If that happened to me I’d be really upset too. However as much as we love to return your phone on other Boost store, unfortunately they will not accept it, you can only return your phone to the point of purchased.
    I’m hoping for your understanding on this matter.
    I just paid $160.00 for the worst customer service I’ve ever seen and have never been treated like a valued customer by jaylen the manager and Steven the employee working now
    ok but they are refusing to return it in the store
    everyone keeps saying go back they have to return it but I go back and he tells me no they only return phones that are defective
    Just let them know that you want to get a replacement phone and not a refund so that they can change your device for the phone that you want.
    I did tell him that. I tried to change to a Motorola g but he said he isn’t authorized to do returns and manager says he won’t do it but manager is out of town
    October 22 at 5:35 PM
    I understand how frustrating that would be for you.
    Can someone contact that store an let them know that he has to do an exchange? I’m getting nowhere with the employee at that store
    How can I file a complaint on the store employees
    We can send a feed back to that store so that our higher ups will investigate this for you.
    You can also file a complaint to the police authority and inform what happened.
    I also would like to dispute that he charged me for things I didn’t want or need. He told me the phone came with free of phone case and charging block and screen protector but he charged me for all of it. I paid $153 for a free phone and service that was 60 dollars and 25 dollar activation fee. He’s a theif
    The police won’t get involved they said it’s a civil matter
    what is corporate phone number
    Sorry about your situation. However the only option to get a refund for all the charges is you will need to go to that store since they are the one who receive the payment and they are the one who will also can provide any refund. Please understand that we are not the one who receive the payment and the Boost store is the one who receive all your payment, the only option is to go back to the point of purchased.
    I’ll get my attorney involved because you can go back on security footage and see that he never even showed me the phone he just started setting it up. This is wrong
    who do I talk to when they are refusing all of that. They took my money and refuse to refund me anything. That is not how you do business
    I need corporate contact info
    Let me get this escalated for you.
    Please give me 1-2 minutes, kindly stay on the line.
    Ok
    Thank you for staying on the line.
    I will connect you over to our supervisor for further assistance.
    Before I connect you over, is there anything else that I can assist you with?
    Thank you
    You’re welcome. Please stay on the line.
    1 unread message
    Sorry for all of that I just don’t want to have to type all of that out again:
    Thank you for staying on the line.
    I am Richard, one of the supervisors.
    October 22 at 6:08 PM
    I’m sorry to know about what happened.
    The manager jaylen told his employee not to refund me or return or exchange my phone. The employee Steven tells me he is not authorized to do a return or exchange. I’ve been there 3 times today even had customer service on the phone twice and they ended up telling me to file a complaint on them and the store for refusing to do it. I just want a phone that I choose that I will be happy with. I didn’t even get to pick this phone you can see on camera footage inside the store the manager didn’t even show me the phone until he already set it up
    I feel bad to know that you are going through this. May we have the store address so we can validate it?
    i asked for a exchange for the Motorola g5 that is offered for free when you switch to boost mobile from another provider but they refuse to do that. I just want someone to help me. I was charged 153 dollars for a 60 dollar plan and 25 dollar activation fee. He told me it came with free phone case and screen protector but he charged me for all of it. What should have been 85 dollars ended up being $153 an it all happened so fast and he was making it confusing that I didn’t even think about it until I got home last night
    6:11 PM
    501 n main st Evansville indiana
    Store number 45091
    Uploaded image
    Uploaded image
    October 22 at 6:17 PM
    I do understand. Thank you for that.
    However, as much as we really wanted to help you, this transaction is made at the store. Since they have a different process, you really need to talk with them and ask for executive or store manager for further assistance.
    So the store can just make their own policies up? I need corporate contact Inumber this is ridiculous
    “Me and my wife have 6 other separate phone lines through boost that I’m seriously canceling every one and finding a different provider.
    the district manager is the one who pulled this crap last night so you think he’s gonna really do anything to fix it
    This will be legal action over this
    I’m sorry that you don’t agree with this solution. We can assist you if the phones were ordered through online. But in this situation, we can submit a store feedback so they will be aware that this has been reported. And you need to go back to the store and directly talk to the store manager. We highly appreciate your patience.
    thqts a joke. You all present yourselves like this as a business. I will share this whole conversation all over social media to warn it from happening to anyone else. They just stole 80 dollars from me really 153 but I just wanted an exchange and get no customer satisfaction what a joke

     
  • Vivian Alston-Allen says:

    Boost mobile refuses to unlock a phone that I paid for cash in full because I canceled service because they’re service doesn’t work where I live. I have been on the phone with them all morning with no help to be had. My contract doesn’t have these restrictions anywhere documented and wasn’t told that if I left Boost that I wouldn’t be able to use my phone anymore. Had I known this I wouldn’t have purchased a phone at all from them. I also called the corporate number and it says number is no longer in service. American has a right to ownership law that entitles anyone who purchases a product from any company to repair and have access to the product as long as it is owned outright through full purchase. What a shame this world is coming to. If a service provider would like to retain their customers, they should provide service that works anywhere they decide to move to.

     
  • Leslie E Phillips says:

    I am a 10 to 12years customer. I paid my monthly bill for October on 09/28/22. They turned my phone off. I called they said they received my money. But it will take 2 to three days to process. It been off since 09/30/22. Can you fix this problem. 404-391-4575.

     
  • Sherry says:

    I have been with boost for years. I have had no service for 5 days and was told service would be back up between 24 to 72 hours. I tried getting my account number to switch to a different company and can’t get that. Even tried to transfer my phone over to another company was told no I have to wait 6 months to do that. I have a disabled child and so not fair that we have to go tru this. I have 2 phones on account ,bill is payed faithfully and early at that but yet your customer service people stink at they dam job ,very rude talking people. And don’t wanna help for anything.

     
  • Tracy says:

    If this ever makes it to the corporate office. I have been a customer for about 8 to 10 years. I’m wondering why do I have to pay 200 and some dollars for an upgraded phone with a discount. New customers can get the same phone for free by just switching over from a different company. How is that possible how can new customer get a better deal than a customer who has been spending money with your company for years. I understand you want new customers but your company just forgets about it’s loyal customers. Comcast did the same thing it isn’t working out to well for them. People just found a cheaper company that take care of it’s customers.

     
  • Wyteeke Harris says:

    I writing to express my frustration with your company and the incorrect information that is provided by your employees at the Ft. Walton location in Florida. I was informed when I switched over from Metro to Boost Mobile in June of 2022 that I would receive three months free with the purchase of the iPhone SE when I pay my first month. I have entered my second month of service and my phone was cut off. I call the customer service number to express my concerns where I was hung up on three time because agents did not know how to properly assistance me, as well as being informed that I must go back into the store in Ft. Walton to have that (Golden Ticket) promotion honored. After multiple attempts to address this issue, I was informed that the issue is fixed in which the second month of service was free being that it was my second month of service, upon my third month of service which is the second month of the promotion my phone was disconnected, and I had to pay to get my phone turned on. At that point I called the local store three times and was sent to voicemail, but when I called from my phone private then someone answered the phone. The person that is working at the location is aware of who I am being that I had to call multiple time to get the issue address. I am angry to the point I am looking for a different provider being that this was a bait and switch just to get me to switch to boost mobile and for the local store to get a sale. This is not the first time with me dealing with Boost Mobile that someone lied to get a sale, and then I must deal with the promotion not being honored. The promotion is not the issue and paying to have service is not the problem. The problem is the service is the worse I ever dealt with, and your employees lie every time I deal with Boost Mobile. Now I am informed that it is not three consecutive months, but it is broken down into different months thru out my plan. That is not what was informed to me when I started service. I will like someone to contact we regarding this issue, I will be leaving a review on google regarding my issue with you company, and I will be informing my friends and family to never trust a word that Boost Mobile say because all your employees lie to get and keep customers at all costs.

     
  • Ray says:

    I bought 2 Galaxy A32 phones from Boost. I have had the same issue with both phones and had to send them back to Samsung for repair. That takes almost 3 weeks. I now have 2 non working Samsung Galaxy A32 phones that I again have to send in for repair for the same issue. I did not want to wait 3 weeks again without a phone so I took them to a licensed repair shop. They put 4 different brand new screens in both phones and neither one still work. The phone operates but the screen does not. I can answer calls via my ear buds, but cannot use any other function of the phones. I went into the store that I bought them from and was informed that there is nothing they can do. This is not good customer service. I will go back to the provider I came from after this and sell these garbage phones online. Boost us horrible.

     
  • Jeaneen Moore says:

    I am disgusted with Boost I’ve had them for over 10 years and never remembered my account number when I had it disconnected to use the phone number on a free service they would not give me my account number

     
  • Cynthia Hunt says:

    I traded a 4G phone at boost Mobile and they gave me a LTE phone when it was time to upgrade my phone they told me just to delete some photos and it would be a 5G nope the phone was a LTE incompatible with 4G or 5G so I asked them to update my phone they refuse to so they charged me for a phone $65.54 and when the phone comes it’s a metro Motorola phone it doesn’t work and the plug charger that they gave me is stuck in the phone and then they tell me I have to pay for the phone to be returned I have been with them since 2016 I can’t get no help so they took my money and sent me a phone that will call people that I don’t know when I call Motorola they said they could send me a used phone I didn’t pay for a used phone I’ve been going through this for about 2 months and I deserve a 5G phone without paying for it now they want me to pay to ship this Motorola back to them that don’t work it’s useless and they told me that I have to wait for them to ship me return paper on this phone and they want me to pay for it so I’ve got mistreated over the new phone the old phone the 5G and they still wanting more money I am going to complain to better Business bureau because I’ve been with this business since 2016 I’m very disappointed after this complaining to better Business bureau I’m so so disappointed

     
  • Linda Williams says:

    I am currently a Boost Mobile customer. My Boost mobile Celero5g phone froze after powering off my phone and then powering it back on. It came n but it froze on the page that shows the name of the phone. I’ve been trying to rectify this problem since June 17, 2022 when the phone stop working and Boost still hasn’t helped me with this matter instead has been giving me the run around telling me to call this number ad that number and no one is able to help me. I’ve been a customer of Boost mobile for about 3yrs and always pay my bill on time and it’s ashamed of how they’ve been treating me. I’m closing my account with Boost Mobile and I will not recommend them to none of my family and friends.

    Very dissappointed customer

     
  • Nicholas nave says:

    I’m needing assistance In filing a complaint and claim for my number being taken unlawfully or either my number returned . Cyst support doesn’t help only hangs up on me so please help

     
  • Kay says:

    Hello,
    This is not boost ahead quarter office only boost mobile store and iam tge owner for this location, please correct the wrong information
    Thanks

     
  • Joe says:

    This is not corporate office fake website

     
  • Zachary Parker says:

    The above address is INCORRECT. Dish bought Boost and DISH HQ’s address is 9601 S. Meridian Blvd., Englewood, CO 80112. Please update the above information to the correct one.

     
  • Stephanie grazinao says:

    Would like main office to call me as soon as possible.

     
  • Stephanie grazinao says:

    No one know what the are doing. They disconnected my phone during mid cycle and got ride of my number

     
  • Irate says:

    Boost is screwing customers out of phone service while it tries to figure out how to process ACP applications. It should NOT be this hard to transfer an EBB customer to ACP but already I am 2 days with no phone service. I have approval on every aspect of the application, but NO PHONE SERVICE. Boost had 4 months to get their shit together and train some people to process applications and in a city of 300K people they managed to train TWO PEOPLE. And the efforts of those people make no difference because once those people take an application (I’ve done 3 applications already attempting to get service), NOTHING HAPPENS. No phone service is provided. Those people call their help line, they don’t know how to help. BOOST JUST FUCKING SUCKS.

     
  • GK says:

    3567 Grand Ave gurnee, IL
    DM Nancy crooked and Evil

     
  • Dish Network Corporate Office says:

    The above address is INCORRECT. Dish bought Boost and DISH HQ’s address is 9601 S. Meridian Blvd., Englewood, CO 80112. Please update the above information to the correct one.

     
  • Dish Network Corporate Office says:

    The above address is INCORRECT. Dish bought Boost and DISH HQ’s address is 9601 S. Meridian Blvd., Englewood, CO 80112. Please update the above information to the correct one.

     
  • Amanda says:

    I am extremely upset with how Boost Mobile treats its customers. We purchased my son an iPhone from Walmart, paid for with our money on April 24, 2021. We figured we would go through Boost Mobile as they are prepaid and we weren’t binded into a contract (so we thought). We activated the phone, had no issues, paid our prepaid bill and still had no issues.
    My husband and I got a free line with Tmobile and we figured we would give my son a free line with extra benefits and keep his phone we paid for. So I call to have it unlocked and was given a run around. I called back and was told we had to wait for 12 months before the phone can be unlocked. I did not understand that because we did not sign any contract. I was given the run around again and was even told to call Apple. I called Apple and they said they had no power over that. Okay so we waited. We waited until the 12 months was up. Mind you I was going to reactivate it for a month because he was starting a job and needed a phone but customer service told me there was additional reactivation fees. We don’t have money to just hand out especially when we have a free line for him. So we waited until the full year 12 months April 24, 2022 and called to unlock. The man told me it takes 2 business days to process and it will be unlocked. Nope it’s now the 27th and I’ve been hung up 2x, been transferred several times and nobody has an answer. They are now telling me we have to wait a few more months.
    So they deactivated my sons account without my permission, restricted my sons phone that I paid for, and binded me to an imaginary contract without my permission. I tried contacted corporate and the number listed is not in service. So who is responsible for how this company is ran? This is the worse service I have ever dealt with and this company is taking advantage of people. What a shame. Not a great way to keep or bring back customers. I own my sons phone. I did not sign any contract and what they are doing is robbing people.

     
  • Lacey Rodriguez says:

    I have switcheched to the new SIM card and it messed my whole phone up including changing my number without my permission, and I can’t get boost to help me they keep hanging up on me and transferring to another foreign person that doesn’t know what the he’ll to do… I need answers or I’m changing companies after 10 years of service, not to mention this has costed me my business and thousands of dollars

     
  • orville james says:

    Why can’t I add money to my account

     
  • Donna Howard says:

    I have been trying to reach someone over the Supervisors there, since last week. Still NOTHING. I have been a loyal customer for over 7 years and I am being treated like GARBAGE! BOOST IS RIPPING ME OFF

     
  • WT says:

    REMOVED MY GOD DAMN POST RIGHT NOW
    I’M NOT HAPPY WITH ALL THIS PEOPLE’S LOT OF COMPLAIN ABOUT BOOST SITUATION

     
  • Wendy Thornberry says:

    Hi
    I’m deaf & live at Greensboro, NC
    I pay Boost Company at W. Gate City rd
    bought the phone stand plus I told I want pay my own autopay phone bill from on they send me my mom’s name with my email
    I got mad I’m not to happy that I told them I am not going to pay my mom’s phone anymore
    I claim my phone
    That’s Why I contact u are the big boss of this company
    Thanks
    Wendy
    U can email

     
  • Michelle says:

    I had Boost mobile for some years. I swore after a run in with their stunningly dysfunctional laughable excuse for customer service that I would move to another carrier. I got busy with work and since they left me alone, I left them alone. But then I recently upgraded the SIM card in my phone, which trashed my connection to voice mail. I called them for tech support. and instead of helping me to resolve the issue, they thought it a splendid;y spiffy idea if instead they change my phone number, not even in my area code and not tell me, or ask me. I didn’t want it or need it. They just just did it. Then they tried to charge me for it. They created a case number which none of them knew what it was. I spent 3 days arguing with them and finally got the phone number changed back to a number in my area code. The excuse being it was a two step process- change it back to my area code and then back to my old number. On top of that one of their “customer service” people butt dialed me and left a 3 minute message of him eating dinner and talking with his family. In short is you are looking for a cell phone provider, stay away, far, far way from Boost Mobile.
    Incompetent clueless idiots!!!!

    PS. I changed to another provider that is charging me 5.00 less/month for the same plan specs and with much better customer service.

     
  • Christian Bates says:

    Here’s my Story!
    This company needs to be shut down and investigated. Representative allowed me, a senior citizen, to be verbally attacked and accousted by other customers in the store, in Kissimmee Florida. Henry the store rep.or is his real name (Eric) let his ego get the best of him. I had to call the police. I was called a blue-eyed, blonde, haired, racist, for describing an African Am. woman to deputy staff as dark, when asked to describe those harassing me. Another younger male customer early 20s with a girly bun on the top of his head referred to me as a Karen, and said he was going to record and put me on tick tock for asking him to mind his own business. The Black Women who I referred to, as dark, got up in my face and said, you need to get to the back of the line where you belong. Another woman – Hispanic with Janus 48 written on the back of her shirt and Jesus inscribed on the front interrupts and tells the rep to have me removed from the store and to refuse me service and call 911 because she’s been standing there pissed because I might be served before she is. I felt like Rosa Parks on that horrible bus ride home. Why? Presuming it was a joke that my phone would be shut down, the day before; this incorrigible display of sheer ignorance, I visited a Boost Store up the street to verify if there was something I needed to do to resolve the issue. Wilson from the other store explained I was entitled to a free upgrade ( 5 G) but a charge of 35 dollars would apply. Unfortunately the new phone was not in the store and he advised I travel up the street where they had some coming in from Orlando – its all they had left..To confirm I didn’t make a trip for nothing in heavy traffic I asked if he could give them a call to ensure they had one and suggested he have one sent to him and I would swing by to pick it up after 6 the following day. I arrived today, leaving one hr earlier from work to be home on time to care for my dad, but was advised Mike didn’t send the phone over and I needed to go to the other store. He said in fact, I will meet you there and I will take care of you first. Arriving before Wilson, I tried to explain to Henry that I was mtg with Wilson who had just called him and that he promised he’d take care of me first. Henry says, you are going to have to wait, all these other ppl are here, pointing, disregarding anything I said. Expressing I had been assured I would be served first, as promised, and since I had a sick Father to care for at home, and a prescheduled appt with Wilson, yesterday, that took over an hr., I couldn’t spare any additional time, Mr Henry while sniveling, encourages hostility amongst others to jump on his band wagon adamently saying “You Will Wait”while chomping on a piece of gum (Video Recorded). At this point everybody jumped in to attack me. I’m sending the video to corporate. By this time Wilson walks in ( the other) rep, and Henry demands he serve everyone else before me as his form of retaliation. I said, Wilson tell your coworker you said I wouldn’t have to wait and that you’d promised to serve me first. He did sheepishly. Regardless, Mr Henry demands Wilson serve others first and makes me wait another hr and a half. Henry needs to be fired. This incompetent smuck could have deescalated vs escalated this matter by sticking something larger than his mouth in his ear canal. No listening skills whatsoever. I will be sending the video to corporate, I didn’t deserve this and I will be looking for another service. Have been with Boost for 10 years. It’s over!

     
    • George says:

      Why do you think they’re forcing people to take 5G phones and giving them free phones 5G phones will make it easier for them to follow you see what you’re paying for listen to who your phone calls whatever they please they’re up to no good just like the rest of the phone companies

       
  • Larene Sully says:

    BOOST MOBILE AND T-MOBILE ARE NOTHING BUT RIP-OFF AND A GREAT SCAM ARTIST!
    I HAVE $150. SITTING IN MY ACCOUNT, UNLESS I UPGRADE FOR MORE EXPENSIVE EQUIPMENT THEY REFUSE MY REFUND!
    NOW I SEE THE SCAM FOR 5G, ITS A PLOY TO GET MORE MONEY FROM CONSUMERS!
    THEY LIE TELLING YOU, YOU HAVE TO UPGRADE AND THE PLANS ARE MORE EXPENSIVE!
    NEVER TRUST T-MOBILE OR BOOST MOBILE!
    WORST CUSTOMER SERVICE EVER!

    WOW AS YOU READ ALL THE COMMENTS IT SOUNDS LIKE BOOST MOBILE HAS ENOUGH CUSTOMERS COMPLAINTS FOR A CLASS ACTION LAWSUIT!

    BOOST MOBILE/T-MOBILE GET YOUR HEADS OUT OF YOUR ASS!

     
    • George says:

      Why do you think they giving you a free phone because it’s easier with 5G and these phones hooked up to 5G listen to everything you do every email you send pretty much surveil every move in your life they also mirror your sim card make a copy of your sim card and put it into another phone just like your phone and they can listen to your phone calls know where you go watch what you pay for whatever they want to do

       
    • Cynthia J Utter says:

      I’m a customer to I agree with u there are not want us to keep are phones we got and keep getting new ones it bullshit

       
  • Janice Gregory says:

    I took my phone too have new sims card put in . After my phone didn’t ring, couldn’t tell if I had a text or miss call.
    I have issued cause I have miss calls from my cancer Dr.
    Now I am w/o phone.
    I want another phone.
    I have the cool pad android.
    6154541281

     
    • George says:

      They do this stuff to everybody I think they do on purpose I think they just like f****** with people because they’ll make a copy of your sim card and put it in a phone just like yours and listen to everything watch everything you do see where you go turn your camera on when you’re camera on and you won’t even know what’s on listen to you with the phone just sitting there and 5G makes it easier for them that’s why they’ll give you a free phone

       
  • Sam says:

    never mind throw ur boost in the trash no customer support and dont care wont unlock phone even tho i paid the year

     
    • Lana says:

      Right I’ve been with them forever and am just now switching I have one more phone I need to switch over they refuse to unlock it even tho I’ve no payment to make to them no past bill on top of paying for insurance every month just for them to tell me some bs about not repairing the phones screen so I bought a new phone and paid out of pocket. I spoke with a supervisor about a week ago he said it would be unlocked in 48 hrs here it is a week later an still not unlocked. I’ve spoken to several people and supervisors!!! It’s ridiculous!!!

       
  • A VERY VERY DISATISIFIED CUSTOMER says:

    Something is wrong at Boost. Excuses, Delays, Run-around. Phone numbers that don’t work. No one to talk to about your problem. People speaking unclearly about BS that has nothing to to with what conversation is. Sounds like a scam to me. SCAM!!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!! SCAM!!!!!!!!. Look at the comments below. It tells it all!!!!! Boost has become a SCAM!!!!!! SCAMMMMMMMMMMM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

     
  • xzaviea smith says:

    Hi I would love me to file a complaint about one of yours store it’s in Chicago IL the address is 9 e 83rd street the issue is the store never opens on time there are all always about a hour late the store hours are form 10 am to 8 pm they never came till about 11pm and the colse early thank you for your time have a good day.

     
  • Anthony Rojas says:

    You have a store here in Smyrna Delaware that I am went into a choir about my phone my phone from the day has been giving me trouble every time I turn around it’s always telling me I am not connected to a network they had me do it the reset up and I have done that but I went to a store in Smyrna Delaware to have it done or have it looked at and I was almost arrested the store manager call the police and only thing I wanted to do was inquire about what must I do to get a new phone because this phone does not work and it is a new phone and I cannot connect to the network and the person that’s working at the store in Smyrna she is so nasty she walks around with my hands on a pocket as if she has a pistol or a gun or something in her pocket and I am a black man and I walked into your store along with another black man and she felt threatened and decide to call I need someone to take care of this because she does not need to be in a store I even have a video to send to you

     
  • Crystal stone says:

    My name is Crystal Stone this is the worst company I’ve ever been with they shut my phone off and I just paid my bill and they said I made a purchase of a dollar 99 I did not make no purchase but then they said I cancelled it so they shut my phone off cuz I canceled it but I never made the purchase and you can’t just shut my phone off because I purchased them that’s my personal business then tonight when I went up to find out why my phone was shut off and they told me it’s because of a purchase I did not make and then I canceled it they charged me $5 for making the purchase and then canceling it it was a store in Belton Missouri that’s what I paid my bill and that’s where they shut my phone off at this is uncalled for for a company and I want some justice. I’m going to be calling Better Business Bureau I’m going to be calling anybody who will listen

     
  • Jeff mason says:

    My name is Jeff Mason 618 558 0240 I been having trouble with my phone on a 3month to month contract that was broken cost service refuse to reimburse me full amounts this matter doesn’t get resolved I will get on line ask how many other people had contract broke if I get enough people I will start a class action law suit ]ease contact me to get resolved I will be calling Bob ask for manager left me on hold an hour thank you I hope this gets taken care of I have 2 phones I’ve had for at least 8 years

     
  • Irv Hojnacki says:

    Paying on my account. But want to speak with a agent from the UNITED STATES NOT FROM THE PHIPPINES. I HAD PROBLEMS LAST MONTH. My phone is 219-6773484. Been a customer since 2001.

     
  • Lisa V says:

    Thee worst ever! I have been without service for 14 days because they hounded me to update to 5G and it messed my phone up. The sim doesn’t work. I’ve talked to 9 service reps and a supervisor and a dealer in a store and have been “escalated” 4 times and no one has a clue. Its always wait another 48-72 hours..I’m done and I will Never recommend this tragic service to anyone.

     
  • April Ball says:

    My sons phone has not been working for a very long time boost mobile reps keep telling me it’s an apple iPhone issue so I called Apple support and they told me it’s a boost mobile issue I have been back-and-forth so many times nobody has helped me this is the worst company I have ever used I’m paying for a phone service that my son can’t even use very frustrating I keep getting the runaround and boost mobile reps keep hanging up on me at this point so frustrating no one is willing to help I also bought my sons phone off of the boost mobile website and for my sons phone not to work is so ridiculous no help at all I recommend not using this company because they will not help you

     
  • RS says:

    THEY NEED TO BE INVESTIGATED & MEDIA ATTENTION BROUGHT TO THIS SITUATION! I’VE BEEN A BOOST CUSTOMER FOR OVER 10 YEARS AND THE SERVICE HAS BECOME HORRIBLE !!! THE FOREIGN COMPANY OR ENTITY THEY HAVE TAKING THERE CALLS YOU CAN’T HALF UNDERSTAND THEM! AND THEY DON’T CARE AT ALL! YOU CAN’T EVER GET ANY RESOLVE TO YOUR ISSUE WITH THEM! IT’S ROBBERY AND APPALLING TO PAY FOR A SERVICE YOU DON’T RECEIVE! SMH PATHETIC SADDDDDD! 😡😤🤬

     
  • Daniel Hoover says:

    Boost customer service is a pathetic joke. The incompetence displayed by there employees shows in most calls. They run there mouth and don’t listen to there customers. Any questions or comments 409-996-8916

     
  • Amanda says:

    I purchased a prepaid phone at Walmart and used boost mobile as a service. I had boost mobile for over a year. Now a year later, when they have deactivated my service due to not being able to afford it, they hold the phone hostage that I had 100% paid for out of my own pocket (not one I leased from them) stating that I need to provide a 4 digit pin that they created when I got their service. Their customer service people are horrible and are not properly trained.

     
  • karen L zorn says:

    This has to be the WORST Company in the world.
    The employee at the other end don’t listen to your problem.
    They make thing very IMPOSSIBLE to understand what you are trying to explain
    The online special are a FRAUD, they don’t work.
    I order the phone which was 30.00, then it turn out to be wrong phone, and the sims card that you send was also wrong one. Which you took from me for 103.40, which I’m having trouble getting back, because you don’t honor your special.
    Why isn’t the Headquarter phone number not working!!!!!!!!
    So that mean that this company is all a FRAUD.

     
    • RS says:

      Yes it definitely needs to be looked into! And Fraud Is A Real Thing In Company’s. I’m Very Sorry 😔 This Has Been Your Experience With Boost and I Hate I Have Been A Loyal Customer To Them For So Long ! SMH 🤦🏾‍♀️

       
    • Nikki says:

      I AGREE

       
  • Marvin Cooper says:

    I am on hold once again, you can never speak to a supervisor and you guys bricked my phone and your solution to the problem is to buy a new phone! You told me I had to upgrade my iPhone 6 WITH A 5G sim card that you sent me and walked me through the installation. What you didn’t say was that it is not upgradeable to 5G. So now the phone is useless. The customer service is horrible. I have been a customer for seven years, always paid my bill on time and now my only option is to buy a new phone! Totally unacceptable! What happened to customer care? How is this a good business model? I would love to get a response back but I will not hold my breath.

     
  • Tamica says:

    Boost Mobile is supposed to open up at 10 it is now 10:11 doors are locked this is not the first time this has happened very disappointed

     
  • Emily Rosemin says:

    Boost customer for a number of years. Debit card was hacked & closed out by my bank last week. Boost will not take a payment via my checking AC, only go in store & pay cash. I’m elderly & disabled, very difficult to go get money & go to store to pay cash. Boost cannot extend my account by 24 hours, the “system won’t allow it”. Will not give out corporate phone number even though part of Sprint & publicly traded corporation. Google it, 913.523.7727. Transfer to supervisor, hung up on after additional 25 minutes on hold. Boost the stupidity all around the company!!! Will NEVER Boost again!!!

     
  • Does not even matter says:

    I have been waiting on a refund from boost since January 27, 2022…I have now had to dispute the charge with my bank. SMDH…worst service ever….

     
  • Christian R Castro Mendoza says:

    This company sucks !!!! When you have a problem they are nowhere to be found!!! Called 7 times and they give you the run a run can someone please call me!!

     
  • Casey says:

    The absolute worst customer service ever….

     
  • Casey says:

    We are now on 2 entire weeks and they are claiming they cannot even locate the order using the order number, nor the address, nor the last four of my card. Whelp I have now had to dispute the charge with my bank…smdh. This is really the worst CS in history.

     
  • Kathryne L Garrett says:

    They lied to me about the phone plan..rude customer servies..the store in shawnee ok has very rude employess..they give me a fake email to get ahold of a manager they cursed at me I’m not perfect I did yell at her but she yelled first and was very rude and hateful and I got hateful back…and then she called me a mother fu*ker

     
  • Susan Farmer says:

    Horrible service and worse customer service. Purchased a phone and service on 2/4/2022. No service from day 1. Several calls, 5 times hung up on, spoke to 2 supervisors only to discover there is no service in my area. Refused to refund my money. What a waste of money purchasing a phone, a case and service. How is it legal to do so knowing you don’t provide service??!! Considering legal action!

     
  • Casey says:

    I switched from boost because their customer service is the worst I have ever experienced in my life. I then thought because it was cheap and my son needed a phone I would go back to boost for him. However the sim card they sent would not work with his phone so I requested a refund. It has been past the 72 hour time frame that they gave me so I am now calling them back for the 4th time this morning. I have been hung up on 3 times already. This is really really horrible service….the worst ever.

     
  • Serena says:

    The fact that this company does not allow you access to certain information on the account that YOU PAY FOR, is a breech of contract and the company should be looked into LEGALLY. All the complaints from customers mention not only breech of contract but FRAUD and THEFT of money that they have wasted paying for terrible service. If the terrible service goes all the way up to the corporate offices, it seems the company itself does not care about the quality of service they give to the customers BOOST RELIES ON FOR REVENUE. Will never return to this company after I CAN ACTUALLY GET OUT OF THE CONTRACT I’VE PAID FOR MORE THAN 5 YEARS.

     
  • Stacey Ricks says:

    At this point, I am not a happy camper! I have been experiencing issues with not being able to use my phone inside my apartment along with not able to text. I can’t receive calls or text messages. I have to leave my home to use my phone! This has being going on for 2 weeks! I ended up trying to switch carriers but that end up being a nightmare! Boost Mobile wouldn’t unlock my phone for the other company to activate the phone on their end. So, in order to go with another carrier, I would need to buy another phone and retrieve a new phone number. Well, I stuck with Boost because my phone is new and I don’t want to buy another phone. Boost had canceled my service. I had to reactivate my service with them and pay a stupid amount. Every time I speak with a customer representative, they keep telling me how they are so sorry and they can understand my frustration. Apparently, they don’t. Their answer to my problem is a tower is being upgraded and give 72 hours to rectify the problem. It’s been 2 friggin’ weeks!!!! I’m mad, irritated and I want this problem solved. I will call the number above because I have never heard of such foolishness. I had to go outside in my car to use the phone. That’s complete ridiculousness. Next Friday, if this problem isn’t repaired, I will buy a new phone and switch to a new carrier. They don’t understand the seriousness of this issue. This is the only communication I have and it’s dangerous not to have communication. I have a son with epilepsy and another in the army. What if something was to happen to either of them? No one can call me. This is bad business.

     
  • Jeff Sherman says:

    BS company. Bought a Cool Pad flip phone from Boost store in Van Nuys, CA. 9 mos. ago. Had problem with phone. Brought phone in today and employee could not fix it. I asked him for new phone and he said I had to call Cool Pad. I was not happy. I called Cool Pad and they said I would have to ship phone to them to try and repair. If they could not repair, then they would replace. In the mean time I would be without a phone for 2 weeks. Horrible customer service for a 9 mo. old phone. I will not ship them my phone. I am terminating my plan with Boost. I am 71 years old and this is the worst customer service experience I have ever had in my life!!!

     
  • John McManus says:

    More than two months ago, we purchased two Boost Mobile TCL flip phones from Walmart. They work fine for phone calls and data, and they send texts. However, they are able to receive texts only if sent from another Boost Mobile phone, which means we are unable to receive texts from any other carriers such as Verizon, AT&T, etc., meaning we don’t receive 95% of our texts. Despite numerous phone calls to Boost, numerous online Chats, brand new Sim cards, multiple re-sets of our phones and network connection, and even an in-person visit to the Boost store, no one has been able to find out what is causing this problem and correct it. This issue has been escalated to the Engineering Department at least four separate times with no result. The technician at the Boost Mobile store indicated it was a Boost network issue after checking our phone and verifying that the problem was not with our phone. She texted our phone from her personal phone (not on the Boost network), and of course, her text wasn’t received either. We posted this message a couple of weeks ago and were told to do a private Facebook talk. On two separate occasions, we attempted to do that but gave up after more than 30 minutes of waiting. We were told that the link must not be working properly, so even that option is not open to us, not that it would probably do any good since nothing else has worked. We are at the end of our rope, since dealing with Boost is so unsatisfactory. We have called Customer Service at least ten times, with the same answer all the time, that the issue is being worked on. At least half the time we call, we are hung up on before our conversation is even finished. Boost Mobile is either lying about trying to fix our problem, or doesn’t have a clue as to how to fix it. Dealing with Boost is the most unpleasant experience we’ve had in our memory. They keep taking our money, but do not provide the services as advertised (the ability to receive texts). They have not even offered any type of credit since we’re not receiving all of the services they are charging us for. If you’re reading these posts to decide whether to use Boost or not as your wireless carrier, let the buyer beware!

     
  • Carrie E. Bishop says:

    I have been a customer for several years. I have been patient and have followed instructions on activating my newly purchased phone. Basically the hours of frustrating conversations , 2 months of unsuccessful PAID service and 3 sim cards sent has been a waste of my time and yours despite the fact that this phone was purchased through boost. I will not be able to activate or use the phone and the paid phone service is …well… my loss. What kind of business practice is this? To me this is unacceptable and especially since this is my second purchased phone failure. I am so mad at the result of this issue I am seriously considering taking my complaint to my social media accounts. I may just be one voice but I I have been loyal to you as a customer and I feel like you should give me that same respect as far as I’m concerned you have so no loyalty whatsoever. Thank you for letting me express my disappointment

     
  • DARVA WATKINS says:

    BOOST DELETED ONE OF MY FOUR PHONES WITHOUT A REASON OR EXPLANATION..I NEED MY PHONE SERVICE RESTORED..I JUST PURCHASED AND UPGRADED TWO (2) NEW CELL PHONES AND MY BILL IS PAID IN FULL..MY 312.566.1794 WAS IS NO LONGER REGISTERED ON NETWORK..NO ONE KNOWS WHY. I NEED ANSWERS TODAY..MY PHONE HAS BEEN DEACTIVATED ON JANUARY 6. 2022. THANK YOU

     
  • Anthony Lewis says:

    Not receiving good customer service from Boost Mobile. Constantly being lied to 786-513-4246

     
  • Anthony Lewis says:

    I am having a problem with your company. My name is Anthony Lewis telephone number I am having an issue with is 786– 624– 7233 they are saying that they cannot unlock my phone because there is no proper p i n I need someone to take a look into this the pin number is 2021. I use this pin to cancel my account. All of a sudden they’re telling me it does not work. I can be contacted at 786-513-4246.

     
  • Theta says:

    Based on the majority of comments I see we all have the same problem. I too am trying to get a refund and am being given the run around and this morning I was even hung up on.

     
    • Anthony Lewis says:

      I was hung up on 2x. I need to speak to someone
      in the
      corporate office ASAP

       
    • George C Schickley Jr says:

      I need the phone number to corporate office to talk to somebody in charge about my service and my phone I got the Galaxy and the Galaxy s any case I have an Android it’s not going to be compatible to the 5G and they’re saying that I need to buy another phone will I shouldn’t have to buy another phone because it’s not due to my fault it’s boost fault whoever has the 5G compatible is not compatible to my phone thank you

       
    • Dick Poosie says:

      Bullshit company

       
  • Kimberly B Moreno says:

    I want my money you all refuse to give me. All you customers. 3 hrs of bs. Omg i will never go threw you all after all the false advertising and the humiliation and waste of time. You Minneapolis store also poor customer service. You all did a deal and cant keep your advertisment deal poor customer service who u either had to repeat yourself or no manager was available. Um what is up with that. Was refused it and when asking for cooperate number was refused … I honestly hope that with all the problems you guys caused me the BBB shuts you all down. I also getting you guys for fraudulent a disable person and false advertisment and when asking for manager and supervisor at store and on the phone was denied or refused. As well as corporate number… Wow.. Thanks i will get it handled by the government and find a different provider that ain’t fraud.

     
  • Alice Davis says:

    I have been with yall 20 years and cant even help with 20 $ because of yalls mess up i should have 30 g of hot spot and now i have 12 and i dont have the money to pay the 20 just this mouth i lost a son on Christmas and buried him the 31st New Year’s Eve

     
    • Dick Poosie says:

      I’m sorry to hear that. Bless you and stay strong. I’m switching services . Without customers they have no jobs

       
  • Sonja Robinson says:

    This is Sonja Robinson.
    I’ve called you goes before offering my help part time.
    But ya’all said your had a full staff in Coldwater, Mi
    But NO ONE Is ever in the Store!!.

     
  • Kila Berry says:

    Hi my name is Kyla Berry I am a customer with boost Mobile I need to speak with a supervisor as soon as possible concerning I made two payments for the month of November on the 3rd of November they was supposed to refund me my money back for one of the payments they refunded and then they turned around and took it back and I’ve been calling and every time I call they say they refund the money and the money is not put back on my Visa card can someone please give me a call at 405-819-1650 thank you

     
  • R J says:

    Boost Mobile has become a fraudulent company. I have been a customer for years, but I will never use Boost Mobile again. Instead, I will go to Straight Talk or Verizon.

     
  • Brenda Bolin says:

    I think boost should have more roles in employees

     
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