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Where is Blue Cross Blue Shield Corporate office Headquarters

Blue Cross Blue Shield Headquarters Address and Contact

Blue Cross Blue Shield logo
  • Address: 300 E Randolph St, Chicago, IL 60601, United States
  • Phone Number: 312-297-6000
  • Fax Number: 312-297-6609
  • Email: Click here
  • Number of Employees: 1,500
  • Established: 1929
  • Founder: N/A
  • Key People: Scott P. Serota (Chief Executive Officer and President)

Blue Cross Blue Shield Headquarters Location & Directions

Blue Cross Blue Shield Headquarters Executive Team



Scott P. Serota

Chief Executive Officer and President

Robert J. Kolodgy

Chief Financial Officer and Senior Vice President

Alissa Fox

Senior Vice President of Office of Policy and Representation

About Blue Cross Blue Shield, History and Headquarters Information


Blue Cross Blue Shield was founded in the year 1929. The company has been operational for 90 years now. The company is a merger between two independent companies, which were developed separately, which were - Blue Cross and Blue Shield. Blue Cross was designed to provide hospital services, while Blue Shield was developed to cover physician's services.

In the year 1982, Blue Cross and Blue Shield amalgamated together, and thus the company was formed. Then in the year 1994, the company changed its stance on being a ‘non-profit’ organisation, to a ‘for-profit’ organisation. In the year 2010, the company had an income revenue of more than $1 billion. The company still enjoys various special tax breaks from the USA government.

Headquarters Info,

The headquarters of the organisation is based in 300 East Randolph Street. The name of the city is Chicago, while the name of the state is Illinois, United States. The area pin code is 60601.


Blue Cross Blue Shield is an independent company based in America that focuses on providing public welfare services to the citizens of the USA. The current CEO of the company as well as the president is Scott Serota. As of the year 2014, the total revenue generated by the company was more than $457 million. Also, as of the year 2014, the number of employees working at the company is more than 1,250. The company is currently a subsidiary of the BCBSA Services Incorporated.


The primary services provided by the company include allowing citizens of the USA to have an independent organisation that looks after the welfare of the people, by providing health insurance policies. The company is a federation of 36 individual health insurance companies, that have been serving more than 106 million USA citizens.

Blue Cross Blue Shield Corporate Office Photos

Blue Cross Blue Shield Resources

  • Wendy says:

    I can’t stand blue cross blue shield. Trying to get a list of doctors that are decent is impossible. I have to constantly call all the time to get a decent list of good doctors that take my insurance. I don’t understand why I can’t get a little booklet or something of doctors in my area that accept my insurance. Makes no sense!

  • Disturbed says:

    I have been receiving phone calls 2 to 3 times a day, everyday for someone else. I’ve called the number that is left on my voicemail, spoke to a few agents/representatives to let them know of this situation but the phone calls do not stop. I’ve told every single person I’ve spoked to that I am not the person that you are trying to contact nor do I have any interest on being a member and still, I get calls. The last person I spoke to, this morning, has been the most honest, she said, I get you are not the person we are trying to reach but I can’t remove your number and you are going to continuously get calls but she will speak to her supervisor whom by the way, I asked to speak to but she refused to transfer me to and she said she will do what she can for me to stop getting calls. And after that, here I am, writing this message because I was left with the same feeling as the other times I’ve called, unresolved. I will be changing my number. Blue cross/anthem please stop doing this, I’m sure I’m not the only person having this issue. I now have to inconveniently go out of my way to fix myself for a something that you do that could simply be stopped.

  • kim machelle lee says:

    very good information

  • Elouise Exum says:

    The first time I heard my parents mentioned Blue cross was in 1958. I have been covered all my life. But no more. Last enrollment I even turned down a insurance that would give all the benefits of bc for free. Stupid me I stayed loyal to BCBS. I just spent over 36 minutes on the phone with some in INDIA who could not help me and I could not understand him. He could not understand my problem. When I asked for an address where I could write a complaint he gave me a wrong address. I called your complaint line and it is not working call back later. For some reason Stupid cross will not process my payment. So if I need service I won’t have insurance. U will be sued. I’m leaving stupid cross. I know u don’t care. But I intend to take as many people from my church sorority and everyone I can from stupid cross.

  • Gail Maloney says:

    I am trying to get in touch with someone at the HeadOffice hopefully you can help me out I can be reached at 9023047994 Thank You for Your Time Gail

  • Darrell Warren says:

    To: Scott P. Serota, BCBS CEO-President
    Robert J. Kolodgy, BCBS CFO
    Alissa Fox, BCBS Senior VP

    From: Darrell S. Warren, Medicare/Medicaid BCBS Policy Holder

    Date: May 12, 2022

    Falsifying Medicare and Medicare Contract To Provide Contracted Prescription Medication

    I am a Type I Diabetic with Pancreatic Organ Failure. I completed a BCBC Advantage contract identifying three insulin medications, LANTUS, NOVOLOG, and ADMELOG. NOVOLOG was not in the formulary, but LANTUS and ADMELOG is in the BCBS formulary until now.

    A prescription for LANTUS and ADMELOG was presented to Walmart in Houston, Texas. Walmart called me and stated that the ADMELOG prescription could not be filled due to BCBS removing it from its formulary. ADMELOG has now replaced ADMELOG with HEMOLOG, an insulin that I am not familiar with and has the probability to offer less control of my diabetic medical-health condition.

    LANTUS, NOVOLOG, and ADMELOG are 3ml (100 units/ml), 5-pens equaling 500 ml.
    Exactly 1ml per injection. All have worked great for a patient with Pancreatic organ failure. When a car runs out of gas it stops. When my body runs out of insulin and my glucose level increases I get blurred vision, the shakes, and loss of my surroundings. Long-acting insulin works better for me in the morning and at night, and the fast-acting insulin works throughout the day. To better control my glucose level I do not eat or I eat fruit and salads to keep the beast in the box.

    I researched HEMOLOG and these are the facts:
    HUMALOG U-100 Junior KwikPen and HUMALOG U-200 Junior KwikPen also are 3ml (100 units/ml), 5-pens equaling 500 ml, but both are prefilled pens with half-unit dosing capability. The use of the word capability means the manufacturer is unsure how much insulin is injected. What is disturbing is that Humalog comes in two strengths: U-100 (100 units per milliliter) and U-200 (200 units per milliliter).

    The Humalog U-200 prefilled pen contains 2 times as much insulin per 1 milliliter as the standard (U-100) insulin. The reality of being an insulin-dependent diabetic is that since the market cost of insulin is escalating a diabetic will buy the U-200 because you get more bang for the buck, but because of the dispensing of half doses a diabetic can not be sure of injecting the correct amount of insulin. But, even worse is that Humalog has a 50/50 MIX and a 75/25 MIX of Insulin Lispro Protamine and Insulin Lispro Injectable Suspension. Plainly stated HUMALOG is not 100% insulin and for a Type I Diabetic and Type I Diabetic with Pancreatic organ failure NOT knowing the exact amount that is being injected is dangerous.
    All Humalog and Insulin Lispro Injection products contain insulin lispro. Humalog Mix50/50, Humalog Mix75/25, and Insulin Lispro Protamine and Insulin Lispro Injectable Suspension Mix75/25 contain insulin lispro protamine mixed with insulin lispro.

    I have attempted to speak to BCBS associates where the call center is in the Philippines and in Texas to file a motion to re-add ADMELOG to my “contracted” prescription plan. BCBS denied the request. I have both Medicare and Medicaid and BCBS has a contract with the Social Security Administration to provide medical-health and prescription services for both. BCBS is paid monthly, yet fails to provide me with the prescriptions that I am prescribed. BCBS is putting my health and life and other diabetics life at risk. Re-add ADMELOG to my prescription contract to maintain my health and safety and stop attempting to push and unproven “hybrid” HUMALOG onto your medical-health clients.

    Darrell S. Warren
    Houston, Texas

  • Angella says:

    I would like to have an insurance that covers 62 year old that i can afford How do i go about it. I am not qualified for the ACA i live in Florida help me

  • Jack says:

    Has Gregg I. retired yet

  • Bobby Christian says:

    Blue Cross Blue shield, I am going to report your company to the Attorney General Of Missouri and file a harassment claim against you for calling me on the phone with an advertisement that tells me I am eligible to buy your insurance that I don’t need and don’t want. Over and over again when I have told your people to stop calling but it doesn’t stop. One call after another. It is nothing short of planned harassment. I also plan to go on a talk radio show and make it public what bastards you people are for harassing a elderly man. I have a bad heart and your harassing me is cruel and unforgivable especially when I have told your foreign creeps to stop the calls. My next act will be to hire an attorney and have a very public and advertised public law suit against you. People should know what heartless scum you are. I don’t want your damn insurance so for the twentieth time take me off your call list.

    • Some Bloke says:

      I’m just glad it’s not just me. I’ve taken great lengths to keep my personal information from them to stop them from doing this, but they always manage to find it again and start back up. It seems the only way to make them care is to make them suffer. Harass them back!

  • Theresa Ritchie says:

    Need to talk with Scott Serota ASAP or will no longer be a member not putting up with what I went through today with customer service 8044050122 anyone calls me from customer service I will not speak to them no one should be treated this way y’all are people just like me!!!

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