Where is Bloomingdales Corporate office Headquarters

I really need to speak with corporate

I applied for a credit card 2 months ago…. I still do not have a card??? Why?? I’ve called the mission valley store and they said they’d get me one…. Still no card😤😡🤬

On 10/22-23 I received an email offer. I put my designer item in my bag and was given the 30% discount because I spent $1090.00. As I checked out my total was $763.00. My bloomies card is on file but would not process. This always happens when I make an order. I called and spoke with customer service they saw the total and item in my bag but could not assist as well. A manager was supposed to call me and never did. I have been going back and forth with Bloomingdales about this. I’m also a customer with Macys for 25 yrs and I know they are connected. I will be writing a letter to corporate in NY if my issue isn’t resolved. This was a Xmas gift and I need it. All I’m getting is the run around.

I order a product that I never did receive. Since it fell outside of their 30 day company policy window, I am out of luck and out of $47.81 however they have a 90 return policy on products if you do receive them. Now I have no product. No refund. Not even a store credit!😡

I’d like to make a payment on the new card I opened but since the card hasn’t come in the mail I called to get my account number so I could pay it through my bank. On the phone with 2 different people and no one can give me my account number…great company….

Lissysnanny@yahoo.com

On 09/10/2022 I placed order# 394087739 of Moncler Women’s Catura Strappy leather Sandals in black, size 9, in Riverside NJ Bloomingdales store.

Order has been shipped on September 11, 2022, according to email I have received, Tracking # 1Z1750XRYW04530835.

But since I placed my order, price of my shoes has been changed from sale price of $297.50 to original price of $595.00, and now shipment of my order has been halted.
Every time I am trying to track this specific package with different Bloomingdales agents they treating this order like it has leprosy- “ Oh, we have to run from this order”.- and simply hung up on me, because it is easy, and because they can; or simply lying. One agent told me that my package got stocked in UPS because they didn’t have correct address (UPS had correct address, just lame excuse), but I am going to receive delivery by September 19, which was a lie, because now I cannot even track package by tracking #, like it didn’t exist.

I am writing email, after email, after email, with order receipt attached, to Bloomingdales Customers Service which promised to investigate, which is complete BS; there is nothing to investigate, they have order number, tracking number, and CCTV in a store of me placing an order.
I am aggravated, I am outraged, I am insulted.
For this aggravations, by this time, I deserve those shoes to be gifted to me.

I placed another order # 605987539, on-line, on September 11, 2022, and has been received it on September 13, 2022.

Sincerely

My name is Rifat Khan. I order $8000 bedswt. It came after 6 to 8 months missing parts. I accepted as a courtesy and waited to get the missing piece that was in Jan 2022. When got the missing piece and assemble the furniture dresser drawer and night stand drawer had issue. Which I reported after 2 months when I called to follow up I was told that they didn’t report the problem correctly. Let me order to replace it. In the meanwhile I moved from VA to TX they update the address and order for replacement. Now August I called to follow up and rep told me they never did it because system didn’t allowed her. I have to do it in store. When I got really upset she put me on hold it’s been 30 mi. I’m on hold …..I need someone to own it and resolve it.
Email: rifatkhan57@gmail.com
Ph no: 571 2417181
Address: 1943 Longmeadow hill dr
Irving TX 75063

I have a gift card that I was told had expired. I was never informed prior to the expiration date re this expiration. I then asked for a Supervisor and was refused to be transferred to one. My gift card does not have expiration information and when I had called on previous occasions, I was told that it would not expire. Now, when I checked the balance of the card, there is a zero balance. I have always held Bloomingdale’s in very high esteem and I can’t believe this is happening. Please can someone, in authority, issue me a current gift card which hasn’t expired. Thank you.

I am from Canada, your company says it ships to Canada so I decided to but a dress from your online shop to wear at my daughter’s wedding. I purchased the dress on June 14, 2022 and the wedding was scheduled for July 30, 2022. By early July, I contacted your International Customer Service and they told me the dress was shipped. I contacted them again 3 times and it was only the last person who told me that it was stuck in your Bloomingdale warehouse but she said she would send an urgent email to ensure they would get out and shipped as soon as possible. Two weeks before the wedding, still no dress, so I decided I needed to go shopping because I knew that I would never receive the dress I had purchased nearly 5 weeks before. As you probably have guessed, I never got the dress. I am so disappointed as I thought Bloomingdale had a good reputation, but it is now my opinion that if you truly do ship to Canada, you should tell your Canadian customers that they may not get their product for at least 8 weeks or maybe even never.

I have asked for a reimbursement and cancellation of the order and will be extremely displeased should I encounter any resistance.

WEB ID: 3475746 Stella McCartney bag listed on your site for half off
lets you put it in the cart & coming up at full price
then when you ask for a live chat they tell you that there isn’t any more of the sale one
would I like a similar item
However it will let you purchase at full price…NOT RIGHT
zero stars

Just i bought a pair of shoes at bloomingdale’s the outlet store in jersey Garden for my vacation and the first time i put on it’ broken

Good afternoon sir/madam. I have more of a question & not a comment. I’ve been trying to find out for a very long time where I can purchase shelf pulls, customer returns, damaged merchandise, overstock & stuff like that from Bloomingdales & Macys. Can you be so kind as to send me the link to the email I’m going to provide & help a little Jamaican girl achieve her American dream? I’m looking to start a business. Thanks in advance.

I would like a gift card shopping pass for $500. I shipped on 3/13/2020 the day my office closed and started to work from home. I spent $1,500+ and told I was going to get $500 credits to spend. I have all of my receipts still and want to be able to spend my credits (the benefit so was promised), but the store closed and my shopping pass expired. Who should I call, customer service has not helped me.

When can I expect your moderation

I ordered items for a knew vacation home. I understand that the order was flagged by security because of the different billing and delivery addresses. What I am infuriated at is the horrible systems you have in place. Once I saw the order was cancelled I called the number I was given in the email. For (and I kid you not) over 2 and closer to 3 hours I was transferred from department to department, hung up on many times and asked if I would take a brief survey at the end of my call.
As a TOP OF THE LIST PERSON I was told I was getting the best treatment available.
Come on! Mostly I was told that it was an order and hold on to get transferred again and hung up on again. Finally I stopped one customer representative and said do not transfer me, just get me the highest ranking person available. This is where I finally got help. Of course some of the items I wanted ere sold out!

If I don’t pay my bill on time you fine me ….but if you don’t give me service I just have to deal with a frustrating situation.

Good afternoon!
I have been contacting your customer services for days and no one wants to help. All I want is a Zero Balance letter. I paid all my Bloomindales accounts in full in May 5th 2021. I have been requesting a Zero balance letter for quite sometime with no success. Your company is reporting credit delinquency to the credit bureau for months. I have all the receipts to prove that my accounts were paid in full in the Aventura Mall Store (#003) as a matter of fact I requested to close the accounts because I suspected fraudulent activities from your company and your employees. I have been to Aventura Mall store number #003 numerous times, I spoke with Yamillete Edwards one of the accounts executive which was trying to help me solve this matter. I HAVE NOT received my letter. Bloomindales employees refused to help me. Today the associates at Bloomindale’s Aventura Mall asked the police to take me out of the store. It was a big show and many clients saw the whole thing. All I wanted is a Zero Balance letter since the account was paid in full at the store and The Bloomindale’s employee Made the terrible mistake and did not credit my account. I am please asking to send my zero balance letter. and stop reporting to the credit bureau delinquency on the account that were paid months ago on May 5th 2021!!! I would like to hear from you soon. Thank you.

very upset 2 time i ordered a coat from bloomingdales stated it’s available to be pickup than canceled order almost 3 weeks no refund posted

So disappointed in the customer service department. I ordered a bottle of Jo Molone cologne for a Christmas gift. It was a large bottle of Peony cologne purchased with the Black Friday discount. It arrived today in a box with crumbled black tissue paper and a sticker on the side of the bottle, half torn off, looking very tacky, like it had been in a sale bin. THe agent I spoke with, was difficult to understand much of the time. He said that what I had purchased was no longer available. I looked at the web site and found what I wanted at the same price but the bottle was different. I asked for an even exchange. He said no, he could not exchange it. I asked to purchase it at the same price I had paid for the first one. Again no. He had already asked for my name, address, phone number and email. So I requested a refund. He said he would expedite the shipment of the one that was $25+ more than the one that was sent to me. I said no. So then he had me repeat all of my information again for the refund, which I would not receive for 10 days. THis conversation was going on 30 minutes. I said I had to leave and he asked again for all of my mailing information. At this time, I hung up as I had an appointment. This whole event could have been over in 10 minutes had he just exchanged it for the other bottle as the same price I paid in the first place. I will not be shopping at Bloomingdales again. I thought this was a first class company-I found out differently today!

Good Afternoon – I purchased a pair of earrings that I wore twice, not two days in a row, but only twice. The second time I wore them one of the earrings broke. I called Customer Service and I returned the earrings for credit. Shortly after I had shipped the earrings back to Bloomingdale’s I went away for a few months. Upon my return last week there was a package from Bloomingdale’s awaiting me. The earrings had been returned with a statement that my return was not acceptable because the merchandise was not returnable in saleable condition! No kidding. There had been no email to me explaining the situation and allowing me the opportunity to further pursue. Yesterday I chatted online with a representative who declined the return and credit. I emailed Customer Service, explained the situation, that I am a Bloomingdale’s Loyalist, and this experience was causing me to rethink my account with the store and shop with competitors. I was also preparing to make another jewelry purchase from my wish list. The response was I would not be given credit for this and was given the contact information to cancel my account. This is absolutely stunning to me. OPC/RESV: 870228649.

Thank you,
Sandy

Hello,
My name is Marj, and came back from east coast shopping in Bloomingdales, love the stove. unfortunately We don’t have one Arizona – wish u open one here😊

To Whom It May Concern:

I would like to thank Bloomingdales on 59th Street for employing Ximena Garcia, she is in charge of the Penhaligon counter. Ximena was kind, patient, and very helpful. I cannot say enough good things about Ximena. If every employee had her characteristics and work ethic, Bloomingdales would be most fortunate.

Even though we are from out of town, Ximena is willing to be our contact person and keep us informed.

Respectfully yours,

A

Good Afternoon,

My name is Jahne Champagnie and within the last year I have had numerous issues with my orders. I am a city worker who works hard and worked even harder for New Yorkers to get vaccinated as part of the emergency response team. I worked so hard and Placed orders for items needed whether it was for Christmas or for my recent vacation. I have shopped at both Macy’s and Bloomingdale’s for years. At this time I placed an order with Macy’s Order Number 2222659028 which is needed as a gift and I have many events coming up where their registry will be at Macys. I called and spoke with a representative explaining that he will not even ship it to the store I asked to speak with a supervisor and she said she is reviewing my account so that it can be placed in for hold due to the urgency and then she hangs the phone up on me. At this point I have spent a lot of money at these stores and so has my family and friends. I’m just extremely frustrated at this time. I have ordered numerous items and received many packages but on the street I live on which we are apart of the blow kisses association we have made deposit because many of us has ordered many times and our packages are missing. I have things to order for upcoming events and back to school for my child and I’m limited to in store purchases which usually never have her size? I’m being penalized for something that’s not my fault, a negative thing that has happened to me and I am being punished? I asked the supervisor who hung up on me to review my account and now I am sending an email for my account to be reviewed. I am asking to be able to order and request a signature or shipped to store so I can pick it up. I have friends who live in other neighborhoods who experienced missing packages and was greeted with great customer service and reshipments, is it because I’m in a minority community that I’m being banned from online shopping for packages I never received? This is the worst situation I have experienced and unfair. I’m asking for someone to assist me and at least allow me to do ship to store since my area is having problems such as delivery drivers passing packages on to unknown vehicles which we reported. I have spent so much money at these establishments, please don’t penalize me for something horrible I’m experiencing. Wouldn’t you want to assist your customers instead of penalizing them? Also I just made a call and spoke with a supervisor named Santiago who mocked me and was extremely rude. He laughed as I spoke about what is happening. I called ups and they informed me that Bloomingdales will have to put in a claim for the missing items I cannot do the report. Bloomingdales must put in the claim. I tracked the package, there was no signature require like I was originally told and it state left at door which it wasn’t left at my door. At this point I just want to know how to move forward. Will Bloomingdales make the report and refund me or do I have to do a lawsuit with my lawyer. Please advise

Hope to hear from you soon
Thank you
Jahne

Dear Mr. Spring and friends,

I am a proud third generation New Yorker, and went to Bloomingdale’s last week to return some clothes I purchased for my teen age daughter. I was the first person to arrive at the opening “bell” and crossed the threshold into the enchanted Bloomingdale’s. Men with suits and secret service ear pieces were there to direct me, but the most amazing thing of all was the Frank Sinatra anthem to our beloved city, playing over the speakers. The men told me this is your tradition when the store opens. I absolutely love it.

I am a loyal New Yorker, and shop at a few stores. I’ve always liked Bloomingdale’s but this day, I fell in love with your store. After the dreadful year we all have had in our respective industries, to hear that song, in your art deco wonderland, made me sing at the top of my lungs, dance with the superb women who received my returns, and plan my next trip to make a purchase stick.

Bravo to all who celebrate our great city even when many are moving out. There are some of us who “made it here”–and will never abandon Gotham.

Excellent work and a much-needed lift, courtesy of Bloomingdale’s. The store that truly gives you all you need.

Sincerely,

Virginia Connor

How do I file a complaint about a loyalist customer service on the phone who was rude, unprofessional and assuming by putting words on my mouth when I called to request reinstatement on my unused rewards due to the pandemic. For the same reason, store was closed in Hawaii and I was gone for a year and just came back one month ago. Please advice. Thank you.—Jean

PLEASE TELL TONY SPRING WE NEED A BLOOMINGDALES IN SANTA BARBARA IN THE OLD MACYS. WE HAVE NOTHING AND LOTS WEALTHY SHOPPERS

There are many charities out there worthy of my money. I do not recognize the causes Bloomingdales has chosen to pander to. Not because I am a racist, but because I believe all lives matter and I back our police. Bloomingdales has jumped on the bandwagon of this lunacy going on in this country- and to me this is not a black & white issue. I am now taking my very green money elsewhere!! Sak’s 5th Ave is now my #1 dept store. Bloomingdales just lost themselves a very good customer! DONE.

Rita Oppedisano
105 Lee Road
Garden City, New York 11530

Bloomingdale’s
Roosevelt Field
Garden City, New York

Letter of Recognition

To Whom It May Concern,

I am writing this letter to give praise to a vibrant, enthusiastic and courteous worker in your Men’s Department at Bloomingdales in Roosevelt Field. His name is Tawheed Issa.

I have come in many times in the past few weeks and he has gone above and beyond his title role. He is always smiling; he acknowledges the customer. I needed a specific jeans pants and asked him about it. Not only did he stop what he was doing but he helped me with the different styles and stayed with me discussing what would match.

I also recently went in with a return. There he was, helpful again. I noticed so many of the other workers go to him to ask what to do. He is a leader among all your workers there.

Tawheed should be recognized for all his assistance and for his excellent sales style. He is a definite asset to your store. I hope this letter goes in his file and helps him advance!

Sincerely,
Rita Oppedisano