Where is Big Boy Restaurant Corporate office Headquarters
Big Boy Restaurant Headquarters Address and Contact
Big Boy Restaurant Headquarters Location & Directions
Big Boy Restaurant Headquarters Executive Team
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Name |
Title |
|---|---|
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Tamer Afr |
Chief Executive officer |
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Paul Black |
CFO |
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Ralph Geromette |
COO |
About Big Boy Restaurant, History and Headquarters Information
Big boy restaurant is a chain of restaurants offering casual dining. The headquarters of the chain is located in Warren, Michigan. It was founded in 1936 by Bob Wian. Today the restaurants are spread across 76 cities in USA and 279 locations in Japan. It is famous for Slim Jim sandwich, Strawberry pie, hot fudge cake, brawny lad sandwich and Big boy hamburger. The restaurant expanded after partnering with Frisch restaurants.
In the US it serves Ohio, Michigan North Dakota. Initially the restaurant was called the Liggett restaurant enterprises initially. Also, it was based in Glendale, California during its initial stages. When the company became bankrupt it was moved to the current headquarters in Warren. The famous chubby boy trademark of the company was designed by Warner bros animation artists.
The company also launched a comic book by name Adventures of big boy. Big boy shakes and burgers are the latest trends.
Big Boy Restaurant Headquarters Photos
Your store on8876 Corbin Ave Northridge bad.drity.ill repair,the food is overcook, and just bad garlic bread oilly no taste $146.99 so I would like my money back all of it st mgr at home kids running store not very good so that store should close there doors forever plus all of us sick now .that is that
Please consider bringing Bobs Big Boy back to Streetsboro ,Ohio Our community as a whole are sure missing it…we put a thing on facebook asking what restaurant they would like to see come back and Bobs Big Boys got the most votes. I’m sure everyone would Patronize….thank you!
Went to Greenville Mi Big Boy around 2:30 today. Breakfast buffet was over. Wanted senior breakfast on menu. Waiter said it wasn’t available. Had to get the classic breakfast. He brought my eggs, over med. instead of over easy, my toast was not toasted well, he didn’t bring my bacon with the meal, said it wasn’t ready yet. After about 10 min I told them to take the price of the bacon off my meal. She brought it to me in a to go box, asked me if I wanted it. I was ready to go. She only took 1.99 off my meal. My meal companion ordered a Big Boy with onion rings CRISP. They came hardly cooked. Sent them back and they returned so hard you couldn’t eat them. They charged us 9.99 for the Big Boy and 3.99 extra for the onion rings. The Big Boy was so sloppy and they only gave us 1 napkin. I ordered tea and he never gave me anything to put my tea bag in after the water was flavored. Our bill came to 25.99. REALLY.
Went in for meat loaf dinner not available -out. Showed the waitress on my phone from big boy deal on big boy or other specials. I ended up with a small big boy,coffee,fries. The question is why was I send a special from you guys and this knows nothing.
Short&simple no need for the long version,’cause i wasted enough time there last night….rochester rd.big boys,neat closing-come to find out 8 pm not 11 like the others near….service sucked&can’t say much else better about the food or the staff😡
Wow talk about bad corporate decisions, Big Boy Corporation promoted a “Free Voucher “ for Veterans on Veterans Day. It was advertised on the American Legion National Website, then each American Legion sent out the notification to its members. However, upon entering the Livonia Big Boy stated they knew nothing of the advertisement and stated they would offer only 20% off. They stated they are a Corporate Store and Corporate didn’t inform them so they wouldn’t acknowledge the promotion! Great example of bait and switch ( bring the customers in and then change the promotion!)
Nice way of Thanking the brave Veteran’s that served our country!
Big Boy you let the Veteran’s Down, Shame on you! 😞😞🇺🇸
My husband served during Vietnam and my son is serving now. Big Boy is the only corporation on the American Legion Promotional Page that didn’t fulfill its promises! Shame, shame on not fulfilling your promotion
Phyliss Baker
DO NOT ORDER from this place. I placed an order online and my husband went to pick it up. When he got there the bag was stapled shut so he asked for it to be opened. They said no because everything was in there. He opened the bag and low and behold there were two missing fries. He was given the fries. He got home and I took out my salad that had pita chips all over the top. That is not listen on the menu where I ordered online. I went back and checked. There is no place to pick pita chips as there is apples, cranberries and pecans. I have a severe gluten allergy that causes me to have mini strokes. I cannot eat that salad now PLUS it came with no dressing that was clear as day listed on the receipt. I was told by a lying Katie that it was complimentary and there was nothing she was going to do about it. I said it is not complimentary to someone with a serious medical condition. She said I should have requested not to get them. Pretty hard to request no pita chips if you have no indication there are pita chips. Duh! The first girl I spoke to was McKenzie who refused to do anything. She gave me to a Katie who was the nastiest person I have ever spoken to. She is the one who said I should have requested them off. Matt is the manager who wouldn’t even talk to me. He said to call back tomorrow. Yeah ok great customer service. So I asked the second girl her name when I called back because she had put me on hold and then just hung up on me and she said her name was McKenzie. I said that’s a lie because you just said McKenzie when you called out to the other girl. She said ok my name is Katie. So she is not only nasty but a liar. It is Friday night so check the roster to see who was working. I am disgusted by the attitude and the total disregard to someone’s medical concerns. Should I have just eaten it, had a stroke and then sent you all the medical bill. Seriously to respond to that with its complimentary so there is nothing we can do and then tell me corporate is going to do nothing if I called? How sad to work for a company that does not care about their customers. What a huge disappointment Bob’s turned out to be. I am an idiot for even tipping online. I didn’t eat in house. Actually I didn’t even eat because my salad was garbage to me once the pita chips were placed on it. Let alone having no dressing anyway. Ok I’m off to go tell the world how much I love Bob’s Big Boy. Yes that was sarcasm. A very unhappy customer.
I work for door dash in Lancaster Ohio, Sunday October 30th I was to pick up a delivery order. Upon arrival the order was not ready then they started putting things into the bag and I heard her ask about the fries yea they forgot to drop fries, so here it is everything is now ready except the fries and that took 10 mins more. BigBoy not only made me wait but the customer also. That restaurant does not like door dash drivers for whatever reason which is a shame cause we are working like you this is not my order but your customers order. They acted like is know big deal. So I won’t be back to deliver your orders any of them and soon nobody will be picking those orders up cause I am sure they get the same treatment… D. M. M.
Just arrived home from the Big Boy restaurant in Kalkaska Michigan, and it will be my last visit to any Big Boy restaurant in the future. I have lived here for 30 plus years and this is the worst experience by far patronizing this establishment. Everything was quite acceptable pre-pandemic. After being closed for a while, they reopened, and we noted things had changed for the worst. We accepted this as post pandemic reopening pains, and did not give it a second thought.
Without any exaggeration whatsoever, I will relate today’s experience.
Upon entering, I noted that it was quite full, but the seating was prompt. Good on you for that. However the service went downhill quickly. The waitress was fairly quick to get to our table and we ordered water and decided to have the offerings of the breakfast bar. Upon serving ourselves (the wife and myself), the food trays in the hot table had minimal offerings, like a large family had just served themselves, OK, I thought, they’ll have it filled soon enough. We proceeded to have a small plate from what was left and return when it was filled in a few minutes. Arriving at the table, the water we requested was on the table.
My scrambled eggs were cold and hard, bacon cold and greasy, syrup on my waffle was tepid at best. Honestly, the water was the best part of this breakfast.
After that, nothing, and I mean NOTHING, was done to service the buffet. I noted that the wait staff tended to congregate around the monitor to stare at the orders they were apparently waiting to come off the grill.
Our waitress came around to ask if everything was satisfactory, I asked her if there was going to be some fresh hot food coming out. We never saw her again! Not even an offer to refill our water glasses.
I did talk to another individual about ten minutes after that to inquire if more food was coming out for the buffet. Both times I received an apology, but nothing came of it.
After a full 30 minutes had elapsed waiting, I finally decided to talk to management. Again, I received an apology, and a blank stare. After getting steamed at this, I was then offered to have my meal discounted. Further conversation ensued, the scope of which cannot be remembered at this time. More apologies and EXCUSES then followed. More conversation proceeded his final offer to take care of the bill.
We then left, still hungry.
Let me also note here that when we sat down there was still 2 hours left until the breakfast bar was scheduled to close. The Mom and Pop bistro down the street (even though more expensive) will be my place to eat in the future.
What follows is commentary and suggestions:
If this is the corporate business model, I suggest that you just throw in the towel, now.
When you make an offer of a breakfast bar, do it 100% all in. Go ahead and charge a couple extra bucks, but do it right. Keep it filled with HOT food, do not be afraid to toss the last of the older food out. Don’t let it sit and become nearly inedible just because it may still look good. There is a short shelf life here. Make a note of that!
But first and foremost, have a dedicated staff member to keep on top of it.
I sincerely look forward to hearing from you regarding this event.
We purchased the package of burgers. It was very hard to separate the burgers we had to microwave. it first then put it back in the oven we r very disappointed in your product
Hi I’m from holland and I go to the big Boys in South haven and grand rapids and neither of them serve my favorite which is eggs Benedict anymore , I’m so sad!! Please please bring it back!!!!! Or tell me how you make your sauce lol
Just left Big Boy in Hartland MI on Highland rd and I have to say that this was the last visit for my husband and myself. I ordered a Slim Jim with no fries or onion rings and my husband ordered a Big Boy (Well Done) and the salad bar because he wanted a salad. When we received our order, I had onion rings with my Slim Jim (I don’t like onion rings nor did I order them.) We told the waitress and she took them off my plate and our bill. My husband took two bites out of his Big Boy and couldn’t eat it because it was too pink for him, (Not well done.) He wasn’t even going to complain about it. He told me that at least he had a small salad from the salad bar. Now we get our bill and were shocked to see that he was changed not only $7.99 for his Big Boy that he couldn’t eat but also $8.99 for the salad bar. The receipt stated that the charge was for salad with a dinner, really???? A small plate with lettuce, tomato and bacon bits cost more than a BIg Boy! He has ordered a salad bar with his Big Boy and knew that it would include a few dollars extra but not $8.99! There is no way he would have gotten the salad had he been informed of that crazy additional fee. He talked to the manager, I believe his name was Dave. My husband asked why he was charged $8.99 for a Salad with dinner and also charged $7.99 for a Big Boy? He also informed him that he couldn’t even eat his Big Boy because it wasn’t cooked as he requested (Well done). The manager had no interest in my husbands concern and just said (Okay) regarding my husbands uncooked Big Boy and his concern for the extra fee. I will tell you this, when more people are hit with the charge of $8.99 for a salad along with the charge of a big boy, we won’t be the only ones not visiting a Big Boy again. The manager Dave was very unprofessional in the manner in which he handled this situation, no explanation, no understanding and no attempt to even try to resolve the issue. We feel as though we were ripped off and we won’t give Big Boy’s the opportunity to do it again!
I guess every Big Boy hires employees that could care less. I just experienced that as well. Totally unprofessional and just a huge huge disappointment.
I worked at the new Baltimore big boy in Michigan off 23 mile road for awhile. I now live in another state and hand gave them my new address for my w2 to be sent there AND my last check. This was in October and I have yet to receive either please fix this.
I’m not surprised. They don’t care about their employees or their customers.
I live in Ohio and am wondering if the Bobs Big Boy in valley view Ohio would be able to participate in a fundraiser for my church. Our parish family frequents the restaurant and we are wondering if they would do a dine in and donate a percentage to the church if we would have members bring a flyer in? Anxiously waiting for a response
Thank you,
Bernadette Traz
SS Peter and Paul church
I was at the Gaylord Big Boy on 1/3/22 and ordered my all time favorite sandwich the Slim Jim and was extremely disappointed. There was one ultra thin slice of ham on it. All you could taste was bread, stale lettuce and tomato. I showed our waitress and she seemed shocked as well. Took it back to the kitchen and came back out and informed us that was the correct amount of ham. Apologized for the lettuce and said they could make me a fresh sandwich. I asked “will there be more ham on it?” She responded “you can order it with extra ham on it if you’d like for $2.25 extra” umm,,, no thank you and if that is how Big Boys is now serving their Slim Jim’s, I won’t be back.
One ultra thin slice of ham!! Ridiculous!!!
One extremely disappointed ex customer…
Hi Cindy, I live in Cadillac MI and just had a bad experience with the Cadillac Big Boy. I ordered fish & chips. Instead of french fries I ordered hash browns. The meal came with burnt hash browns and burnt hush puppies. Nobody came to ask how my food was ?? I usually get decent food from our Big Boy but not today. I called and complained and they said I could get a small dessert for compensation. This is just not acceptable !
Bummer, running out of decent restaurants in Cadillac….
John
Yup the more I read these comments the more I see how the people they hire just don’t care. Must trickle down from the top because I was told corporate would do nothing. Great company to work for (insert sarcasm)
I ordered a slim Jim from the Mason, MI Big boy recently and it did not taste like the original regular slim Jim .. the ham was not grilled and had mayo on sandwich and not slim Jim sauce( tarter ) .. basically tasted like a bad ham sandwich .. they forgot the fries that I ordered with sandwich , so had already gone back in once and was already home when realized zed the slim Jim wasn’t right .. I did take a pic , but not sure if can add.. was so looking forward to a slim Jim after going the week before at around 11 am and they were closing due to no help .. oh well , just sooo disappointed and will try to find another big boy farther away ..
My wife ordered a number three (#3) on the menu today. FRIES WERE DELICIOUS! However, my wife received one burnt bun along with a crumpled receipt, as if it were thrown away. I have to agree with previous guest comments, in that, such occurrences will tarnish your good reputation. Please address those issues and we look forward to visiting BOB’S again.
We now live in Northern California and have no access to our beloved Bob’s Big Boy foods. Is it possible to buy the special relish online and also the season salt?
I would like to commend kenneth young a shift manager in Valley View Ohio #52A I have been going to Big Boy restaurants since the early 1950s in Cleveland after a bad experience at his restaurant he made everything better and I will return there many more times
The owners at the new location in Germantown need to review the company values. They were doing shots at the bar infront customers, said the customer is not always right in my house and called a customer fat! Good luck! It won’t last. Love Big Boy. They are tarnishing your reputation!
Big Boy was my favorite restaurant. I say was. Since the restaurants are open again, I’ve been to Big Boy three times for my favorite sandwich, which is a slim Jim. The quality of the sandwich has gone downhill. Can’t hardly fine any cheese on the sandwich anymore. All three times in the last two months, I’ve been very disappointed. Very skimpy on your food. Gonna have to fine a new favorite, not at Big Boy
As a resident of Indian Springs we were very happy when you opened inour town. HOWEVER, we are continually disappointed with your very limited menu and your unreasonable pricing. As a town board member for 2 decades I hear many residents complain about these very issues. Your establishment should be packed daily but it is not. I have learned to make sure that when I take my family that a specific cook is there. I believe her name is Michelle. When she is there at least the food is good. I highly doubt that I will get any response but it is important that that you at the corporate level are aware of how most of our residents of our town feel about your establishment. Would be happy to discuss these issues if you have any concern at all. 702-781-6101.
Thank you.
I want you to know of my disappointment with bobs big boy on brookpark rd…Cleve ohio. No original coleslaw…smashed sloppy big boys..their charging 2.49 for a drink half the size they had before..employee said to ke..im the 1rst person to complain..really??? How could you say that to people. Then he says we can’t get the regular cups…then don’t charge people the same price for a way smaller cup..the other employee said it’s up to Michigan to send original coleslaw..what does Michigan have to do with ordering ..what is going on at this restaurant its pathetic. I wish I could send the pics of this food I just picked up to backup what I’m saying here.
Same place I just had issues with. Major disappointment
Ok so I hear about a nice offer for “84 cent big boys all day!” I think WOW! I have been a customer for 40 years! I get home from work around 5ish, tell my wife and she says let’s get a couple burgers. I call my local restaurant in Woodhaven Michigan and they say sorry were OUT OF BIGBOYS!
A promotion to THANK THE CUSTOMERS AND YOU RUN OUT??!! 5:45 P.M, SORRY WERE ALL OUT!
thanks bigboy….
We are Members of a Mich club since 1975. We use to dine often at BBoys for many years. Too many food items have changed or are being replaced!!!
We are VERY, very angry that you stopped using the QUALITY Ham that BB originally used in their Slim Jim sandwich.
The current brand of Ham being used in the Slim Jim has absolutely NO decent flavor at all !!!!! It was tastIng like a common, ordinary Ham sandwich !!!!!
Please BRING BACK the original Brand of Ham that was used in the Slim Jim.
Then maybe you will gain many more customers and won’t have to close any more restaurants.
Bring back your beef stew also … the heck with the C-virus. Too many 100’s of restaurants are just serving hamburgers and pizza.
We want some food made with some effort put forth including some creativity !!!!!
Thank you …. a future customer IF you change back.
Remember, “IF it ain’t broke …. don’t Fix it !!!”
I have not 1 but 2 medical condition, and was just sent out of bigboy in wayland, the girl wasn’t even matter of fact or professional about it she was quite rude. I left without being a jerk but will never eat at bigboy again. The worst part I was ordering to go, the website was acting up or I wouldn’t have come in
They don’t care about medical conditions. Just found that out myself tonight.
Bob’s Big Boy changing to a girl?
No way!!! Please.
Long time Friday night customer….
I certainly hope you’re not really considering changing your Big Boy mascot. Your founder’s name is Bob, not Betty. You’re cowering under the thumb of the “cancel culture”, which has no place in the United States of America. The definition of “Stupid” is knowing the right thing to do, then doing something else. Please leave Bob alone! Thank you.
Changing the Big Boy brand just because, is just plain STUPID. He has been an icon for so long. Invent a double decker chicken burger and let customers pick what they want. I grew up at the Bobs in Burbank and North Hollywood and it was great. The heck with history and brand name why not just rename and rebrand. How about about Elmer Dud food bucket.
I’m very disappointed that Bob is no longer going to be the mascot of Bob’s Big Boy. Bringing an obscure character from thier comic book named Dolly as their new mascot is beyond comprehension. I grew up with Bob’s Big Boy in San Diego and thought the worst possible thing to happen was when they closed the all the restaurants. Apparently that wasn’t the worst possible thing to happen…. Dolly does not and will never have the name recognition that Bob enjoys.
I was informed on my last visit to Big Boy that you have discontinued your wonderful Garlic & Oil Salad Dressing. WHY? A few years ago you did the same with the Brawny Lad; you were smart enough to bring it back. Hopefully you’ll do the same with the dressing !! Also hoping you’ll be bombarded with customer disappointment encouraging you to do so !!!!!!!!!!!!!!
This is where it’s at for your next BB Location! Highway 71 in Bastrop, TX across the highway from the famous Buccee’s where everyone stops on their way from Austin, TX to Houston, Tx or San Antonio, TX.
Question is will the restaurant be large enough to fit everyone that wants to eat?! In Texas they will stand in line for hours for good food! – Hope you consider it! Bastrop, TX is this Michigan transplants home and I ‘still’ miss you!
Today I went into the restaurant in Downey at 7447 Firestone Bl. Downey Ca. 90241 I ordered a to go Bacon Cheeseburger combo. Customers who came after me was served before me. They took my money and left me waiting for about 30 minutes total. After I asked about my order they continued to ignore me passing out other orders to customers! I asked for my money back. The waitress took a long time in the back with my card until I had to ask what’s going on, The other waitress said to me sarcastically “She’s trying to put your money back on the card😒…then the one who had my card came back with cash. She never apologized never offered no accommodations, very little investigation . I looked around and saw I was the only black lady there! Could this have been a racial act on the D.L??? Not sure….but I’m starving! Bad Service!!!!!!
So sad BB in Ft.Wayne will be gone. I will REALLY miss my BigBoy and lemonade. PLEASE reconsider!!!!!!
Am sad that Big Boy in Ft Wayne In won’t reopen. Been crazy about Big Boy and lemonade for 55 years 🙁 🙁 : 🙁 🙁
Sunday may 17 th 2020
Hello ! I just posted on Facebook A memory from Oklahoma City a picture of Kips big boy hamburger on sw 59th and western circa 1970’s. The response to
How much the food was loved and is now so missed is amazing .
People including my husband and I met there and have been married 45 years .
We have a kips big boy memento doll and when visiting our son in the Air Force
In Dayton Ohio we loved
Eating at
The Frisch big boy there.
Is there any plans to expand and make A new restaurant just like the old days with the hamburgers, fries , shakes and Strawberry pies near Oklahoma City Metro ?? It would be a big hit !! Thanks for any response please !
Hello! I was just wondering if you have that picture and if you could send me that picture somehow. My mom and dad met at Kip’s off 59th and Western in the 70s!! He was a manager and she was a server!
Hello Doreen and Joe,
An Important Message About COVID-19:
Our hearts go out to all of those impacted by this virus.
We are here for you during this time and believe our collective strength will get us through this crisis.
As an essential critical infrastructure workforce company, Brisk Coffee Roasters will remain open and will be shipping coffee nationwide along with our delivery partner, UPS, who is also a critical infrastructure workforce company.
Our products and deliveries will remain on schedule regardless of the spread of COVID-19 and our number one priority is the health of our nation.
Please let me know if there anything I can do for you. Contact me at nwendt@briskcoffee.com or call 941.626.4145 to reach me.
I wish you well during this time.
Sincerely,
Nathan Wendt
What in the world has happened to Bobs Big Boy??? Long loved and praised as a Burbank landmark and an LA mainstay, the world famous Burbank restaurant is filthy. They have lowered the quality of the food to sub-standard and the store management is in seriously poor condition.
My family and I have been coming to this restaurant for more than 50 years and I have never seen anything like what is happening now. How sad indeed. My office is just a few blocks away and stopped by the other day to reminisce over a famous Bobs Bigboy combo meal. Disgusting! Poor quality lettuce, greasy fries, and a terrible burger ending with an overall bad experience.
Obviously ownership and management alike are no longer interested in keeping up an American tradition. This once fantastic place is a shell of its former self.
Experience Bob’s while you can because all of the telltale signs of a business in serious financial trouble are evident and I will bet its days are numbered.