Where is Belk Corporate office Headquarters

Belk Headquarters Address and Contact

Belk logo

Belk Headquarters Location & Directions

Belk Headquarters Executive Team



Lisa M. Harper


Adam Orvos


John R. Belk


About Belk, History and Headquarters Information


Belk was founded in the year 1888. The company has been operational for almost 131 years now. The founder of the company was William Henry Belk. The former name of the company was New York Racket, which was again later changed to Belk Brothers, when the founder's brother, known as Dr John Belk, had become the partner of the company. The company used to buy goods at bulk volumes and therefore pass off the savings to the customers and consequently sold products at fixed rates, which was a pretty unusual practice during that time. By the year 1909, the company had moved its headquarters to Charlotte, United States. The store was closed in the year 1988, in order to make way for the corporate centre of Bank of America. The business started to grow steadily with bargain sales, along with advertising, which helped to expand its influence towards the south of the USA.

In the year 1921, the company had collaborated with the Leggett Bros, by investing in partnerships together with local merchandisers in markets that were nearby. The first Belk store was opened at the west of Mississippi, in the year 1947. During the year 1990s, the company had become untenable as it was controlled by almost 350 separate legal entities. In the year 1996. Tom, as well as John Belk, were forced to form a new company by buying out the Leggetts. This moved helped in the slow consolidating of the store’s ownership under the Belk family. In the year 1998, the company had formed a separate entity, known as Belk Incorporated. The company had merged with the remaining 112 Belk companies as well. In the year 2005, the company had taken over 47 stores from Proffitt's and McRae's, which was under the Saks Incorporated. All of the stores were converted to Belk. The company also had purchased almost 38 Parisian department stores as well, and most of them were converted to the Belk nameplate. During the year 2005, the company had sold off its Belk National Bank to the GE National bank. All the new Belk Banks are now being issued by GE Moneybank and therefore are known as Synchrony Bank. In the year 2010, the company had introduced a new logo. During the year 2015, it was reported that the company was planning to sell off its assets. The same year, the company was amalgamated with Sycamore Partners. The headquarters of the company is based in 2801 W Tyvola Road. The name of the place is Charlotte, while the name of the state is North Carolina, United States. The pin code of the area is 28217.


Belk is an American company that focuses on the establishment of various types of mainline departmental stores all over the 16 states in the USA. The current CEO of the company, Lisa Harper. As of the year 2017, the total revenue generated by the company is more than $3.7 billion. Also, the number of employees working at the company, as of the year 2017, is more than 25,000. The company has its presence in over 300 locations all over the 16 states in the USA. The company had also established its own e-commerce website as well, selling various kinds of home decor, home furnishing products, gifts, etcetera.


The primary services provided by the company include allowing customers to have a retail presence in order to purchase various kinds of products such as clothing, bedding, footwear, furniture, beauty products, jewellery products, housewares, home decor products, home furnishing products, bridal and wedding accessories and many more.

Belk Headquarters Photos

  • Eric waits says:

    The Moultrie belks doesn’t greet people with respect as well there also suppose do the gift card give away as well one that is store manager is now so rude most employees say they really don’t like working here or wanting on customers

  • Michele Bell says:

    I have shopped with Belk for years and I have never come across such a rude manager. I purchased a ring at the Carrollton Ga store and it was sent out for sizing and when I was called to pick up my ring it was not my ring at all. Mine has a pink tourmaline on each side. The one they tried to get me to accept had some white stone. I have pictures and I have my receipts describing my ring

  • Craig eddins says:

    Why does your. new add have Ariaina Grande pic with God Is a Wonan.This is a Christian nation still.This is wrong to all religions.Search her on line to see her sex acts online.Christians make up most of your business and u disrespect us like this.A boycott would put u under Think about it

  • Lynn Wallace says:

    For over 40 years I have been a faithful customer to Belk in the Rome, Ga location. Mt. Berry Mall. My mother and grandmother shopped there as well before I became an adult. The last few years the store has declined drastically. All of the different sections of women’s clothes look like a flea market! Nothing is in any order, sizes mixed up, old styles mixed with new, racks jammed together where you can’t even walk between them not to even mention how dirty everything looks. I wanted to look at tennis shoes but didn’t even stop in that dept. because there were boxes of shoes stacked on top of each other everywhere, tables full of misc. shoes, didn’t even see any tennis shoes to look at. Years ago the buyers did a great job and the quality and styles of womens clothes were great. Belk was pretty much the only department store I went to. I could find anything I wanted for myself as well as for gifts. Not anymore. The quality is cheap, styles are not pretty either. (Most women middle aged and older don’t wear short shorts or tops and dresses that show too much or are very flimsy). It is also very hot everywhere in the store to the point I and I’m sure most people leave sooner than they would like to. The sales clerk at the register have big fans to stay fairly comfortable. I could go on and on but there is no need. This is the only store in the mall that looks this way. I fee l bad for the clerks as there are never enough to help customers. They are always nice and friendly but I don’t see how they can work in that environment. The bathroom is in terrible shape. Toilets are so old and stained, floors are dirty and I even saw a huge roach type bug in the stall. Disgusting! There isn’t another store in Rome GA that looks anything like this one. What a shame. It is an embarrasment. There is no way I would carry a visitor to this store and I would suggest you send some of your people to this store and probably most of your other stores to see for yourself. I can find elsewhere anything that you sell in your store.That is what I will be doing from now on.

  • YAYA says:

    I have shopped for my kids and their kids as my grandmother and mom did for me. Sadly I am done! The Belks I knew and loved no longer exists.

  • Jane Doe says:

    Done with belks. Had an associate tell my spouse they were taking too long to try on clothes and he needed to make his mind up…
    excuse me!? I was packing all the clothing up and we were never asked once if we needed help. Then another associate ran around telling people the store was closing in 15mins without asking if anyone needed anything. We won’t be back. It’s ridiculous how unprofessional people are. More training on how to be smart and never speak rudely to a customer is apparently long gone. I doubt belk will be in business long with this economy and business practice like that.

  • George Knowles says:

    Belk sucks!!! I bought a pair of boots for $70 for my seven year old child, and less than three week one of them just came completely apart as she was walking. I went to the store that I bought them from to exchange for a new pair, I didn’t want my money back, I just want quality. the manager tells me nothing she can do because there’s no barcode on the boots . I asked her who walks around with tags hanging from their boots? Then she proceeded to tell me the barcode is on the box,, I tell her most people don’t save the box. I asked her to pull up my Belk card information and she’ll see where I bought the boots three weeks ago. Says she can do nothing without a barcode. What a crock of. S….t!!!!! I called corporate, and can’t talk to a live person. What a shame, bad business!!! Belk sucks!!!!

  • Cherine Garrett says:

    I will never shop at this store again. There is not one person that can help with a pick up order. I even wandered to the back of the store where employees should be… nothing! This is my second encounter in a week exactly the same. I walked out with 2 other customers and we all vowed to never go back.
    Please don’t waste your time or money.

  • Marilyn Henry says:

    There’s absolutely no way of actually talking to a live person!!! This is the absolute worst possible place to get information on canceling an order I have ever dealt with !!! The company has absolutely the worst customer service I’ve ever encountered!!!!!

  • Arline says:

    I just left the Belk store in Mansfield Texas. I’m leaving for a month so I had over $2,000 worth of Free People merchandise that I needed to try on. The women’s dressing room was blocked with carts and when I asked the manager how do I try things on, she told me that the dressing room was closed because it was a mess. When I asked her how do I know if I want to buy anything if I can’t try it on, she suggested that I had 90 days to return it. Are you just kidding me right now??? I will never shop there again. Ever. Completely unprofessional That she was willing to forfeit $2,000 purchase because they couldn’t figure out how to clean out a dressing room. Apparently Belk doesn’t need my money.

  • Mary Beale says:

    I went to the Belk store in Valdosta Ga on Black Friday around 6pm. I was just in there for less than 30 min. Your associates should be paid EXTRA on Black Friday. I used the women’s dressing room and was shocked to see what a disaster fellow shoppers had left just one room. Drink cups everywhere and a huge mound of clothes just thrown into a pile. I felt very sad for your associates having to deal with the laziness of some of the Black Friday shoppers. No way could they keep up with dressing rooms and trying to keep the floor racks in decent order. I talked to a manager on duty that evening. I told her how bad I felt for all of the employees of Belks and the mess that people created all day long in Belks and I am sure other businesses. Truly, your associates at Belks deserve a BONUS for having to deal with ignorant shoppers.

  • Lois Campbell says:

    Wonderly clothing line is cheap, tacky, trashy and looks all full ! What happened to New Directions clothing line. This was peoples most loved. Now I have to go to JC Penny’s to buy name brand clothing . Belks gets worse everyday !!

    • Mary Beale says:

      I liked some of New Directions clothing and I also have several pieces of Wonderly. Not all Wonderly is flattering on me but I do find a good many.

  • Lois Campbell says:

    I have a comment about Wonderly clothing. This is the most cheapest and trashy, tacky clothing line Belks have ever carried . I can buy better in a salvage store. What happened to New Directions? This is as everyone’s favorite at Belks . And Kim Rogers? People are sick of her styles . Now I have to go to JC penny’s to buy name brand and decent clothing . So disappointed!

  • glenda sharpe says:

    I have been a Belk customer for 46 years. Shopping Sunday just for Clinique makeup. One sales clerk for all , ALL, beauty counters. took me over an hour to get the product I needed. One customer was doing their own make up samples on daughter. No staff in store to check out people. I will change to Dillards for sure. Belk will not be around unless it can change the customer profile relating to service. Used to be quality clothes, and at least one representative per department. So sad to see Belk go down the tubes.

  • Elaine Greenway says:

    I shopped Belk South Park for over 30 years and there was no nicer place to shop. I have since moved to the Charleston, SC Area and the Belk at Citadel Mall is a disgrace to the Belk name! It is filthy for starters and carpet is unbelievable. Never will I go there for anything. This mall has a Dillard store that is impeccable….that’s where I will shop!!

  • Alexsandria Smitherman says:

    This is the worst store ever! I don’t know if it’s because of my race or is that the managers just lack an sense of communication when it comes down to assisting with issues! I visited Belk (300 Colonial Promenade Pkwy Suite 2100, Alabaster, AL 35007) on 06/24/2022 to have ring sent off for resizing. Brand new ring purchased on 6/17/2022 so it was in new condition. Got a call from Belks in Alabaster on 08/01/2022 to come pick up ring, once there I noticed a diamond was missing from my ring🥲 So bc the store manager wasn’t there they couldn’t verify if it could be expedited. I’ve waited 5 weeks already to get my ring back and once I get it back now this? This is awful, my engagement party has to be cancelled because of this. The stress and pain this has caused me and I trusted the company to resize the ring now to get the ring back and a diamond is missing this isn’t fair at all! I need that store to refund me my $70 dollars I had to pay to have it shipped off in the first place. I reached back out to the store on 08/02/2022 and was told once we verify somethings we’ll be in touch😂 no care in the world!!! Y’all got me confused bc I was being polite but this dismissive energy is beyond me… Contacting corporate is the worst ever! Sent several emails to belk_customer_care@belk.com and I’ve called numerous of time allowed the phone to just ring ring ring till it eventually hang up! This is awful!!! It may not mean much but y’all definitely lost one loyal customer.

  • Doris pennington says:

    Hello I used to work at Belk I need to know my dates I started an left please

  • Diane Johnson says:

    The Belk Store in Rocky Mount NC is horrible. I was visiting the ladies’ department, the clothes were so disorganized and junky. It looked like I was in a Ross store. Even Catos stores are neater.

  • Emily says:

    Went to Belk, Brian Jordan Place, High Point 5-19-2022. I will not shop at that store again. What a messy store! One register had one person working it; the other had three employees discussing their work schedule with each other. No one on the floor to assist me. Very poor Petite selections, but a lot of very large clothes for sale. After commenting to one of the employees (who appeared to be a manager) about the store, I was told that they were doing the best they could with what they were dealing with. I thought her to be snarky. Perhaps this Belk store could open to the public an hour later and close an hour earlier, and use those two hours to have the employees tidy the store a bit. It’s awful.
    I’ll include my email with this comment, only for a reply. Do not put me on an email list.

  • MB - Greeneville, TN says:

    I recently placed a large order online. The order arrived in different packages, all with separate invoices. I needed to return some of the items, and I followed the instructions on the invoice that stated to bring the items to the store along with the order email and enclosed invoice. The first associate needed to ask for assistance because I had used PayPal as the payment and she was unsure in how to proceed. Feeling bad that my return was complicated, I continuously apologized to both of the associates. They reassured me that is was okay and that sometimes there are some glitches with PayPal returns, but they would get it all settled. Since there were different invoices, each return needed to be completed individually. With having done 4 returns correctly and having 2 returns left, the associate that came to assist was needed elsewhere, and a different associate, Ashley, took over. She was having difficulty in completing the returns to my PayPal account and was very rude and unprofessional throughout the whole process. Unlike the first 2 associates who said that sometimes there were glitches when using PayPal, she said…”This is what happens when you don’t use a Belk credit card”. When the first associates told me about the glitches, I thought, ok, from now on I will make sure to use my Belk Card. When Ashley continuously made her comments and made me accept Belk Credit instead of putting the credit make on my PayPal, I thought, ok, I am NEVER placing another order on Belk.com again, and it will be a long time before I shop in that store. Ashley even tried to give me less than I paid for a dress because “that was the only thing that she could get to work”, and that was with correct invoice and with the correct receipt. I tried to show Ashley the return receipts from the other returns that were made and she got agitated and motioned for the other associate to come back, and said ..”she (meaning me, the customer) thinks that you can do it better than me”…I replied, not better, just correct. She shook head and said something under her breathe. The original associate who was able to do the returns correctly, returned the correct amount for the dress to my PayPal account without much difficulty. I apologized again for the trouble and thanked all the associates for their help. Ashley walked away without even acknowledging me. Having worked in retail, I understand the frustrations with dealing with returns. However, I also understand the importance of customer relations. The first 2 associates were having some difficulties also, but never once did they make me feel like a burden or like they were frustrated with me, I cannot say the same about Ashley’s behavior and attitude. I know I will never place another Belk.com order, and at this point, I really do not know if I will even shop in the Greeneville Store again, and that is all due to one associate. Positive customer relations and satisfaction are the foundation to any successful business – associates can make or break a shopping experience. I would hope that Belk would want associates that make a shopping experience positive, not negative.

  • Barb says:

    Belk – 221 Summit Blvd, Birmingham, AL 35243

    I was going to buy some sunglasses today. I asked the lady at the jewelry counter where I could pay. She told me 4 locations. I went to purses, the register was closed. I then went to two registers in shoes. There were several associates in shoes talking and ignoring customers. I asked for help, was told in a minute then they went back to talking. Next they started helping other customers. I waited 25 minutes. I tried one other place on make up by the front door. The sales rep left the register to help another lady. I went back to shoes and not one associate came. I finally have up. Left the sunglasses on the counter and left. I don’t know how you all sell anything? When you have associates ignoring customers. I will not be back to this location.

  • RR says:

    Received mailer today from Belk’s and one of the ad’s show a man dressed in women’s clothing. This is totally disgusting so if we receive anything else like this we will shop at Belk’s no more ! Please have a backbone and stand up to this wave of woke. The majority of people do not agree with this crap and need to stop just putting up.

  • Doris Mauro says:

    I am employee at Belk Coastal Grand Mall in Myrtle Beach, SC. I am also a CUSTOMER! I have a complaint that I need to address regarding my treatment at my job today. As a Belk customer I had put 4 items on a purchase old yesterday and when I returned from my break this afternoon I found that the manager had taken my items from HOLD and returned them to the sales floor. And, as a customer I was treated with disrespect in regard to my intent to purchase these goods. I had every intention of making this purchase today and since my items were returned to the sales floor I had to go back out and search to retrieve them so I could complete my purchase. As an employee we are in constant contact with the customers frequenting the store. It is my job to make sure that all of our customers leave happy with their purchases, make sure that they know that they feel welcome, taken care of, have their concerns addressed, and I go out of my way to make sure that I succeed in this goal daily! Why then wasn’t I treated with the same respect that the company expects me to treat all of our customers? This was outrageous to treat me as less important than any other of Belk’s customers.
    I would like to receive a response to my issues as I’ve stated above. I deserve to be treated the same as all of our other customers and I want to be assured that this issue has been dealt with and receive an apology from Corporate for what happened today. I’ll look for correspondence from you that this has been dealt with and that it has resolved how us BELK employees will be treated in regard to this issue in the future. My purchases are important to me and I make a significant amount of purchases transacting with the store.

  • Brenda says:

    Just spoke again with customer care on Case #7479778. Again was told to get refund from market place. I am Belks customer not market place. Never was told about market place they acted like I should have known well I didn’t. Belks can’t refund my money period so I am out 81.26. When ask for the CEO number they didn’t know. Don’t even know who that person is. Funny as a customer I know her name. Folks never order from Belks!!!! Going to put of social media so no one else gets ripped off by market place. Scam!!! Shame on Belks that they don’t know who they are sending orders too. Because both email addresses given aren’t real!!!!!

  • Brenda says:

    Belk doesn’t care about their customers. I recently purchased an order, but never recd. called and found out 3rd party vendor. They never told me up front. I then tried to reach 3rd. Company doesn’t exist. Belk can’t honor my refund from customer care. Told to get from market place. Scam Scam

  • Sara Kent says:

    A few days ago I went shopping at your Mount Juliet, TN, store. What an outstanding shopping experience. One employee in particular, Leiya, took the time to show me the Belk application on my phone and the coupons and shopping/pricing portion. She gave me customer focused service above and beyond my expectations. I found all of the employees that I had contact with gave me outstanding service. They gave me discounts based on the coupons for the day and suggested other products I might be interested in purchasing. This is a well managed store. I actually traveled 40 miles to come here while I have a store 3 miles away, which has repeatedly, extremely poor customer service. Please have someone from the Corporate offices reach out to this store’s employees and let them know how well they represent Belk and how happy they made me.

  • Dee says:

    Lately, Belk has been slipping in their customer service department and shipping department of items ordered online and in-store. I purchased a pair of shoes and kept getting the wrong pair in the right box twice. They ship the shoes without placing them in a bag which makes for potential theft…All the years I’ve been a Belk customer….they have never shipped shoes without bagging them to people. I recently ordered a radio online while it was in stock and days later that same order was canceled. You can’t reach an agent through chat…they never respond….nor on the phone, it cuts off after it rings to connect to a human being. If you don’t have a Belk near you….you are screwed.

  • Linda JOhnson says:

    Hello , My name is Linda Johnson, I purchase a Lois Vuitton saturday, November 13, 20021,around 4:30,later that night i look at the Louis Vuitton and it was broke, i tried to return the bag the next day and they said no refund, i payed 1300 for a broke LV, all i want is my money back , so can someone please call me at 205-746-5452 or email me at lindajohnson1992@yahoo.com

  • Murleen Buchanan says:

    I have been on chat for 1 hr and half with Raynell. I purchased a 14k gold chain from belks online fine jewelry the chain broken in a link. I would like my refund returned
    Murleen buchanan a belk elite card holder

  • Carolyn Marczak says:

    I am very, very disappointed with Belk in Peachtree Corners GA. Tried to reach corp. office, but the line that I was directed to rang 20 times with no answer.
    Will shop elsewhere from now on.

  • Leslye Anderson says:

    I ordered a multi pot that was on sale and noted as in stock at my local Belk. Later i was notified that it was out of stock. After several extremely confusing online chats, I was assured by a manager that customer service would locate it and send it to me with no shipping charge. I was supposed to be contacted within 5 days – this never happened. I checked my order and was surprised to see it cancelled. That same day I received an email sale ad from Belk – well there was the $20 multi pot listed again! I went ahead and ordered it – got ripped off for $8.95 in shipping and to my surprise actually received it today! Y’all really need to refund the $8.95 in shipping to me. You also need to retrain ALL of your customer service people to not lie to customers and you need to look at your inventory process. Rest assured that if I don’t receive an apology and a refund of the $8.95 in shipping I will NEVER shop with you again and I will warn all my friends and family to stay away!

  • Melody Stewart says:

    My Belk credit card works in Belk stores, but not online. Your IT Department needs to fix the problem. This is not a Synchrony problem. A clerk in a local Belk store told me others are having the same problem.

  • Kristie says:

    Went to the belks in laurel, ms. and judging by the lack of products makes me think it’s going out of business. It’s the only good store left in town but not now. The products of the cologne counter and mens department are pathetic. I used to get ed hardy and polo there(fragrance counter) The mens department didnt have the sizes I was looking for. Now I have to drive 30 miles to Hattiesburg to get any of the cologne and perfume. I dont shop online and shouldn’t be forced to.

  • Myra Moss says:

    I visited the Belk store in Columbus MS. Where I went to purchase a handbag. My husband and I went to the handbags and looked at a few I could not really examine it as I would like because they are secured. We tried to get the attention of a couple of sales associates in the area but was ignored. One came over and helped two gentleman that didn’t even ask for help. I made a selection of lesser value and we took it to the cashier at the cosmetic department where we were treated very rudely. I’m blessed I don’t have to shop at that Belk’s I do not live in the area. I can choose another city. I’m quite sure I’m not the only person that has had this kind of experience in this particular location. When I Got home there was an email asking me to take a survey about my Shopping experience. So I honestly answered it. This morning when I awoke I had a email in my inbox. It was from a gentleman at that store. Telling me that he apologized about my bad experience and that if I had needed help I should have went and stood in line at the cosmetic counter and asked them for help because they were short handed because of the pandemic. So I proceed to send him an email back. I don’t think I have ever been treated as bad as I was them then to be insulted Again by someone blaming me for their associates conduct. I have been shopping at Belk’s since I was a child, all over the United States. I don’t think this is the proper conduct for an associate or management. Blaming the customer or a pandemic for the rude and unprofessional way your employees acted is insulting and just added more to the stressful situation and a second day of it. I work in retail and have for 21years. This is in know way acceptable. I do have have a choice in where I shop like I said and that is the blessing in this. A person should not be treated with disrespect in no way for just shopping and needing assistance.

    • Doris Petrash says:

      I was treated rudely today by the so called manager. I finally got a chance to ask if she was the store manager and she replied he was on vacation. I could tell she wasn’t the manager. In the entire store there were four cash registers open. I walked the length of the store with the faux manager and the cashier never spoke and did not answer my question. She was ringing up my purchases and I dropped my credit card on the floor by her feet. She said I would have to come around the counter and pick it up. I told her she could forget my purchase of $198.00 and I left. No one apologized. I owned a store in Texas and I see why Belk’s filed Chapter 11. I will not go in the Columbus store again. I have shopped there for twenty years.

  • Shawn says:

    Don’t know if this will do any good but I was recently let go after almost 20 years with the company. I had never in my entire career been written up until last year when I became a target of the store manager to either fire or find a way to get to quit. Since she wasn’t able to get me to quit she went about finding things to write me up about that she knew I had no control over. She even took an associate into the office to try to get them to talk me into quitting. When that didn’t work she brought in an associate and the guy who was the opts training manager and put him over my area to pretty much help get rid of me. There is so much more that I could tell like she warned associates that they do not need to be calling the excel line on her plus she was going to take into her office the associates that did to pretty much threaten them. Also never once was I offered another position or a severance pay. People are afraid that if they speak out that they will be harassed or fired by the store manager. She is friends with the person in hr whom I talked to the last time I called the excel line and they are sorority sisters as well as friends.

  • Tess says:

    After several visits, your Belk Lindsey store in Athens,Tennessee is in dire need of help. I am new to the area. By trade I am a Chicago Interior designer but I have always been a fashionista. I have applied to this position in sales several times. I even met with the manager on the floor but there seems to be no manager there anymore! Please reach out to me to it let me know at least my resume has been received. I moved here to help a friend of mine, however, I would like to work for your store.

    The store is in dire need of help and I am always going into visit and picking up clothes that are just lying all over the floor. It needs some revamping and some love. I also believe that there needs to be some training for the staff.

    Please reach out to me if you’re interested in my help.

  • Lorna Cheatham, CEO Clera's Distribution Company, LLC says:

    I would like to know if Belk’s has a Minority Suppliers Division?

  • >