Where is BB&T Corporate office Headquarters

BB&T Headquarters Address and Contact

  • Address: 200 Second St NW, Winston-Salem, NC 27101, United States
  • Phone Number: +1 336-733-2500
  • Fax Number: N/A
  • Email: CEOLine@BBandT.com
  • Number of Employees: 35908
  • Established: 1872
  • Founder: Alpheus Branchi & Thomas Jefferson Hadley
  • Key People: Kelly King, Christopher L. Henson

BB&T Headquarters Location & Directions

BB&T Headquarters Executive Team



Kelly Stuart King

Chairman & CEO

Christopher Lee Henson

President & COO

Daryl N. Bible

Senior EVP & CFO

John Michael Howard

Chairman & CEO of BB&T Insurance Holdings, Inc

William Rufus Yates III

Senior EVP & Finance Manager of Commercial Financial services

J. Cantey Alexander

Triad Regional President

Calvin E. Barker Jr.

Valley Regional President

Carla D. Fox

Chief Risk Operations Officer

Sandra W. Jansky

Chief Commercial Credit Risk Officer & Executive VP

Dontá L. Wilson

Senior EVP & Chief Client Experience Officer

About BB&T, History and Headquarters Information


Bb&T was founded in the year 1872. The company has been operational for almost 147 years now. The founders of the company were Thomas Jefferson Hadley and Alpheus Branch. The former name of the company was Branch and Hadley Merchant Bank. Due to the increase in the number of overall transactions, Alpheus Branch had bought out the remaining shares of Thomas Jefferson Hadley, and therefore the company was named to be Branch and Company Bankers. The name of the company was later again changed to Branch Banking and Trust Company. In the year 1893, Alpheus Branch had passed away.

During the WWI, the company used to sell Liberty Bonds, and by the year 1923, the company had increased its assets by almost $4 million. The company had added its insurance services in the year 1922, and the next year, a mortgage division was also added as well. The company was also only one to survive the 1929 Stock Market Crash as well. In the year 1995, the company was amalgamated with Southern National Bank. During that time, the company had almost more than 430 branches across 220 cities in Virginia and Carolina, in the USA. In the year 1997, the Southern National Bank changed its name to BB&T Corporation. During the 1990s, the company had acquired various different kind of organisations, such as Fidelity Financial Bankshares, Maryland Federal Bancorp, MainStreet Financial, Matewan Bancshares, etcetera. Also, during the 2000s as well the 2010s, the company had also acquired a lot of other companies as well, such namely - MidAmerica Bancorp of Louisville, Coastal Federal Bank, UnionBanc Insurance Services, Puckett, Scheetz & Hogan, Oswald Trippe, BankAtlantic, Woodbury & Company, CRC Insurance Services, Bank of Kentucky, Swett & Crawford, National Penn, etcetera. As of the year 2019, the company reported that it would be merging with Sun Trust Banks, based in Atlanta, United States. The merger will create a market capitalisation of $66 billion and $442 billion in overall assets as well. The headquarters of the company is based in 200 West Second Street. The name of the place is Winston-Salem, while the name of the state is North Carolina, United States. The pin code of the area is 27101.


BB&T is an American community banking company that focuses on providing various kinds of banking and financial services to its customers, including later-stage venture investments as well. As of the current date, the company has over 2,000 branches spread all over 15 different states in the USA. The current CEO and chairman of the company are Kelly King. As of the year 2018, the total revenue generated by the company is more than $11.6 billion. Also, the number of employees working at the company is more than 37,000, as of the year 2018 as well. The company has made over 106 acquisitions and mergers in its history, and it was ranked at the 16th place, among the list of the largest banks in the USA. The company’s subsidiary, known as BB&T Insurance Services, is one of the largest insurance brokers in the world.


The primary services provided by the company include allowing customers and clients to obtain various kinds of banking and financial services offered by the banking company itself.  The services of the company include -  commercial and consumer banking, insurance services, investment banking, as well as mortgage services too.

BB&T Headquarters Photos

  • Eric Baker says:

    Are company will no longer expect checks from BB&T along with other small businesses in the town of Wythville we found out. that when we take a customers check who banks with BB&T they want to charge use 8 dollars a check to cash them this is Ridiculous and this is not just a Business issue this is an issue for anyone who excepts a BB&T check from an individual and wants to take it to the bank and cash it that they had to pay the eight dollars


    Hello I am Jim Colucci. I am on a payment plan to pay you back. Covid 19 and other issues did me in. However I am paying and on time. Every month. I mean every month twice a month I can not get a person on the line and they do not call back. I been calling for over 4 days now.!!!!! I do collections for a living. Got to tell you. If my staff did this they would be gone. Now here is the thing. It’s my word against yours when I say I been calling. You get your money late you are going to point your finger at me. Because all you see is I have an outstanding bill. Another thing. I have pointed out several times that when I call your recording says I have a payment plan of 50.00 a month. Not true . I have a payment plan of 100.00 a month. I pointed this out over and over and over . Yet you guys still have no clue. Tell you you what. Pay me 75k a year and I will run your collection team. I bet I get them to collect more and I keep payvrolll tight. I am certified in 49 states to collect. Jim 727-271-9436

  • Ricky says:

    Ricky here. I bank at BBandT, now Truist (or whatever), in Jesup, GA. 31545. I have banked here for several years and have had few problems. NEVER in debt with ANY bank nor this one in my life. I have AMAZING financial standings even at this very moment. I tend to stay busy working and do not want a problem ever, but in the past, the problems I experience with this branch are, though few, rather Ludacris. A complaint I have found on this day, 2-4-22, I have utilized a checking account for years, until last year, I finally added a savings account and placed an amount into this account while never touching this account this whole time. My profile is set up with this bank including ALL necessary and utilized information to get into contact, and/or reach me for ANY discrepancies and/or problems. Today, 2-4-22, I found that, apparently, my Savings Account has been charged monthly of $5.00 for a “Return Statement Fee” as a statement was sent out monthly to my physical address while my profile states to send ALL statements to my P.O.BOX. I have been getting every Checking Account statement for years to my P.O.Box, but never a Checking Account statement. I guess this is why… My Bank knows… err… It has documented on my profile that my physical address is just that, PHYSICAL. I may live there, but I do NOT have a box to receive mail there. I get ALL mail at my P.O.Box. Why this information was not automatically communicated with my Savings Account is beyond me. However, I find it seriously UNPROFESSIONAL of a system that handles HUNDREDS of MILLIONS of dollars of people’s livelihood. I would ask that the money transacted out of my account be recovered IMMEDIATELY or I will seek another banking system.


  • Chontey Copeland says:

    The branch in Catonsville, MD LOST 4 of my checks. I deposited the checks on November 6th. The bank still has no idea where my checks are. Their customer service regarding this matter is HORRIBLE. How can a bank lose a customer’s checks and not communicate with the customer about what their tracking methods are or trying to assure the customer that they are diligently working to solve the problem? It’s been over a month and my checks are still LOST! Totally unacceptable.

  • Robert Berryman says:


  • Donna Jackson says:

    Greetings, I am.a customer in the Suitland Maryland Prince George’s County area. On Saturday I tried to deposit and I understand that there was a world wide service taking place and that deposits couldn’t be made-today I went one of the Suntrust locations to attempt a deposit and was unable to deposit there? I have been informed of the merger and would like to suggest an alternative plan to accommodations until the transition is complete: if you all could consider an alternative plan that allows for transactions for both BB&T and Suntrust to be handled manually until the system is fully compliant? What i.am indicating is that deposits be accepted at any facility, with the issuance of a handwritten receipt and that a courier travels between the bank’s morning and afternoon delivering deposits to the appropriate facility until the connection that makes both facilities operable one with another entirely. This way all customers can be served w/out trying to figure what each branch of each is or isn’t able to accommodate. Thank you Donna Jackson

  • Carol Kerr says:

    I’m a customer of BB & T now Truist. I think you’re making a big mistake closing the Sweetwater TN Branch. Athens Branch is to difficult to get in or out not counting the distance to get to it. Please reconsider closing it. I’m looking at other Banks to move to.My Church is also going to switch Banks because of the closing.

  • Shelley mae Cummings says:

    I need to Speak to someone from corporate office

  • Imran says:

    Branch location Chimni hill Holland road Va beach Va
    09/02/2021 time 2:30 pm
    I have 3 business accounts in this branch and I am waiting outside since 30 min bcoz
    They are on lunch and branch is close
    What a bull shit

  • J Mitchell says:

    This is the absolute worst bank I have ever dealt with. I was added to my Mom’s account, when new checks arrived they had wrong address, phone number, and stated it was trust account(which it was NOT). Customer Service at Hiram, Ga office is awful.

  • charles says:

    getting beyond the Voice to talk to live person is impossible. If the bank could/would allow email/texting
    input it could be a solution to long waits for complicated issues and make results faster. As we know
    the people with money are over 50 and wish the prior habits still existed.

  • Carol Van Hine says:

    i had a run in with your assistant vice president Nick Shammas at the
    missouri location in clearwater florida 33756 he had me in tears and i am 81 yrs old and dying and want ot get my affairs in order …been with your bank for 20 years + never had a problem before…..i would like to tell someone about this in person so please call me, that man should be fired……carol van hine 727 253-4655 thank you

  • Robert says:

    I am a long time client at bbt in Louisville,ky. The bank location is the russell branch at 25 and broadway in Louisville,ky. Just recently there has been a lot of long time employees that quit this company because of not being treated equally as African American women vs their white co workers in the same positions. Now I don’t work there but my complaint is that the ladies that did work there was very sympathetic to the needs in that community where that bank is located. Now they only have one lady that works there and the bank is only open for drive thru customers.i went there for some banking services and i was very dissatisfied with the way i was treated.being that my family and i have several accounts at this bank we do frequent this bank quite a lot. The manager at this bank name is Jordan Vance and she was not helpful at all, as a matter of fact she was just the opposite! I have business accounts with this bank as well as credit cards and much more, my family has been with this bank for more than 20 years and have a long relationship. I would like for someone to contact me about this matter. My name is Robert . Lilrobbie58@yahoo.com

  • Wanda says:

    I am so upset that the new Oxford branch will be closing still don’t understand why.Theyare always busy and a great crew if you had a problem they fixed it now I’m not sure about other locations please keep them open I heard a lot of people are very upset they may switch banks

  • Tina says:

    This is the worst bank I ever had to deal with you have to wait day to talk to a manger I hate bbt

    • Anonymous says:

      They also treat employees with no respect and they support raciest on their management team.

      My worst experience EVER!

    • Adele Conti says:

      BB&T is horrible. They gave my husband a loan on our house. (my name was not even included). Now my husband left me, and I have been approved to buy the home and BB&T will not give me any information on the loan payoff, even though my name is on the deed of trust. I am going to talk to an attorney about this. None of you are even interested in what you are doing. Your people have been the most unhelpful bunch I have ever seen. I will never use BB&T and I will make sure people know what you have done me and my home ownership.

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