Where is Bassett Furniture Corporate office Headquarters
Bassett Furniture Headquarters Address and Contact
Bassett Furniture Headquarters Location & Directions
Bassett Furniture Headquarters Executive Team
|
Name |
Title |
|---|---|
|
Robert H. Spilman Jr. |
President, CEO & Chairman |
|
J. Michael Daniel |
CFO, Chief Accounting Officer & Senior VP |
|
David C. Baker |
Senior Vice President of Corporate Retail |
|
John E. Bassett III |
Senior Vice President of Wood |
|
Jack Leroy Hawn Jr. |
Senior Vice President |
|
Mark S. Jordan |
Senior Vice President of Upholstery |
About Bassett Furniture, History and Headquarters Information
Bassett Furniture manufactures and sells furniture. It was founded by J D Bassett, Samuel H Bassett, Charles C Bassett and Reed L Stone. The headquarters of the company is located in Bassett Virginia. There are more than 2,600 employees working with Bassett furniture. The annual revenue of the company is estimated to be 452.5 million dollars. Today there are more than 100 retail stores.
Initially the company began its business by running a saw mill selling rail ties. After the completion of rail lines, it started to look for markets for lumber. Later slowly it began to sell oak for several furniture companies in North Carolina. Later the plan was laid out for the company and it was founded in 1902 by the brothers. Today it sells beds, upholstery, dining, home storage and home entertainment furniture.There were 50 men working with the company when it began its journey.
Bassett Furniture Headquarters Photos
Basset Furniture customer service and delivery service are intolerable! Do not buy from this company – what Bassett used to stand for has changed . No assistance at all or resolution for issues with furniture bought back in July 2022 – wrong cushions, broken leg. All they keep tellin us is that the processes have changed involving customer service and they are working on it. Next step Better Business; small claims court and social media.
After finally getting a call to deliver my table 3 weeks late. I will have to wait longer while our table sits in Az warehouse. The Scottsdale store said they couldn’t deliver our table before Thanksgiving because it was on the wrong side of town. I quote, “ We can’t deliver until the 26th because you are West if I17.” Terrible service!
After corporate office got involved the table was delivered the day before Thanksgiving. Thank you for your help. However, I’m still waiting for a pedestal replacement because the table base delivered was damaged.
I was told my table would be finished by Oct. 29, 2022. I have emailed the Scottsdale, Az store several times. No one has ever reached out to me to explain the delay. I called customer service last week 11/9/22. They said that a sales manager will follow up with me and still no call. I’m very disappointed with Bassett furniture. I would not have purchased this kitchen tavern table had I known of the horrible customer service. I guess I won’t have a dining table for Thanksgiving this year.
I’ve been speaking with a Bassett rep since July about an issue with my sectional. She’s promised me call backs with answers to my questions and hasn’t followed through. She hasn’t been responding to my calls and emails. Can someone please contact me?
I’m trying to get in touch with someone from the corporate office with my frustration with Bassett.Can someone PLEASE get in touch with me.
Goodluck I too have had horrible feedback from these people trying to get my sofa issues addressed! They dance around everything. I would never buy or recommend them. I’m so sorry I didn’t keep my Ethan Allen sofa and have it reupholstered!
3 weeks after delivery my custom made bed is still unassembled in my bedroom because of a hardwear issue.