Where is Asics Corporate office Headquarters

After taking feedback from many of my running group friends and exploring multiple brands like Hoka, Nike, Adidas.. I decide to buy ASICS, I go to their Mumbai showroom for testing and they tell me I have underpronation . Then I go to India, Vadodara showroom at Inorbit mall and share this analysis of underpronation. Staff gives me Kayano, then Nimbus 25 but insists on Kayano and I but it. Does not tell me that I need to have shoebox if I need to return/ exchange nor it’s mentioned in their showroom. After 2 days of wearing it for my walk, immense pain in my right leg. Checked online and their website shows Kayano as shoes for overpronation. Clearly a case of mis selling. I connect customer service of India and the showroom staff. Classical case of blaming customer and pathetic response from the customer service team, not addressing the real issue of Mia selling and sticking to saying that you do not have box, you have used these shoes and thus we can’t do anything. Not a single call to understand my concern, simply not expected from a Japanese company , no ethics shown and worst customer service experience for me.

Why there is different Quality policy of ASICS INDIA and rest of the world? I started using Asics USA in 2014-15 and since then me and my family &friends used 20-25 shoes from ASICS USA and never had any issue. It was really one of the best till I bought one ASICS Shoe from ASICS INDIA online in Feb 2022. This high end Running shoe Gel Nimbus23 started having tear and holes in just 4 months of normal use. And when I complained and asked them to do Root Cause Analysis they told me in India we can give claim only within 3 months unlike USA where I think it is 1 year. It means quality of Indian Asics ahoe is very inferior. And they even dont want to do Root Cause Analysis even I offered them that I will bear the expenses for this analysis. Because I dont want to loose faith in ASICS and I cannot digest that a Japanese company can do such thing. I request you to please take appropriate action against ASICS INDIA. Why they are making inferior quality?And also Why they donot want to do Root Cause Analysis for my defective Shoe?

Regarding the Singapore Shoppee App selling so cheap like hot cakes …. The Originality and Authenticity of the shoes need to be confirmed . The relevant authority should help to verified the shoes genuinity to prevent many consumers getting cheated if is fake .

Plenty of asics shoes sell at Shoppee platform is so cheap (about 30% of retail price) .The seller guarantee that the asic product is genuine and guaranteed or else can return .

I would just like to make you aware of something I am sure you perhaps could change in future.
I received an awesome pink gel nimbus pair of Asics for my birthday in April and four months down the line the toe area has a hole in on both sides. I wear my Asics daily as I gym twice a day but the price that was paid and the quality received is very disappointing especially because it is only 4 months and they already tearing holes in the front. My husband believes in your shoes and even has more than 2 pairs as he is a trainer at a gym and the same thing happens to his. Please consider putting something stronger to prevent this from happening.

Could I respectfully ask why ASICS have changed (for the worse) the build quality of the Gel Kayano?
I was a die hard Kayano fan, my first pair were the number 16’s.
My beloved pair of 21’s had to be sadly replaced this year for the Kayano 25.
What a mistake!
There is little cushioning,& the give a hard uncomfortable ride.
Because of this lack of cushioning, I now have toe pain, illiotibial band syndrome,& a reoccurrence of plantar fasciitis.
The tread is minimal,& has worn smooth at the ball of the foot area.
This is not the standard I expect from £155 shoe.
This is not what I have come to expect from ASICS,& I have sadly lost confidence in your brand.
Thanks for taking the time to read this.