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Where is American Furniture Warehouse Corporate office Headquarters

American Furniture Warehouse Headquarters Address and Contact

American Furniture Warehouse
  • Address:  8820 American Way, Englewood, CO 80112, United States
  • Phone Number: 303-799-9044
  • Fax Number: 303-288-1137
  • Email: N/A
  • heart
    Number of Employees: N/A 
  • Established: 1975
  • Founder: N/A
  • Key People: N/A

American Furniture Warehouse Headquarters Location & Directions

American Furniture Warehouse Headquarters Executive Team



Mr. Jacob Jabs

Co-Founder, Chief Executive Officer and President

Mr. Charlie Shaulis

Director of Communications

About American Furniture Warehouse, History and Headquarters Information

American Furniture Warehouse is a furniture selling company. It sells all kinds of furniture that are suitable for living room, dining room, bed room. It was founded in 1975 by Jake Jabs, He is the current CEO of the company. He acquired American Furniture Company in 1950s. It was 90 years old when he bought. He then converted it to the current American Furniture Warehouse.

Initially there was only one store in Denver, Colorado. Today there are more than 14 stores spread across US. The headquarters of the company is located in Englewood, Colorado. There are around 3, 000 employees working with the company. Its annual turnover is estimated to be $700 million.

Besides 14 stores inside the country, the company also owns stores in foreign lands. They are spread across more than 50 countries. They are not into manufacturing. The company buys and sells every popular furniture from all over the world.

The company also sells furniture accessories.

American Furniture Warehouse Headquarters Photos

American Furniture Warehouse Resources

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  • Danny Levy says:

    I bought a power recliner sofa sectional and at first one of the recliners was bent they replaced that section and the new one came unwraps in no packaging and the stitching on the bottom flags was horrible. I called they had a service tech out and said oh ya it’s bad stitching from the manufacture so they said they can repair it. The customer service manager said I would have the pieces back in 5 to 7 days so I have to go without half of my brand new couch for. Week after spending all that money on it . I get a call today ie Monday and they say that can’t deliver it back to me till Friday I’m 10 min away from them horrible customer service don’t buy from them I have bought several item from them but I will never buy from them ever again!!!!!

  • Chuck Walker says:

    Purchased a sectional a few weeks back. They delivered it this past Saturday night at 10:30 PM. ??
    They literally drooped the 3 pieces off and left. My wife got up the next morning ( Sunday) and we tried several configurations to make them work. They did not.
    Called the store today Monday to ask if we can return theses and buy the sectional they had and I was told NO. I should has refused them. Told him it was 10:30 Sat night. They swooped in and bolted. Then he said COVID. Then he said it should be within 48 hours. Complete BS.

  • Angela Brown says:

    Don’t ever purchase from them, I bought a $400 patio chair mid April and it’s broke. A tech comes out looks at it says to me ” they aren’t as sturdy as you might think these days, yeah you’re right it shouldnt lean back that far”. Told me customer service will call me with my options. Then when customer service calls they tell me tech told them it’s normal wear and tear and they won’t help me. He wouldnt entertain any other option or discuss it further. How is it normal wear and tear for a chair to not be able to sit erect any longer when it’s only months old. Horrible customer service when you need help on a faulty item!!! So angry I just threw $400 away 😡

  • Lory Velazquez says:

    I was very unsatisfied with the damage department since when does afw damage a door and wall and only offer 59$ . I thought your customers meant more !!!

  • Charras Hollis says:

    I Brought furniture from AFW and it was infested with bedbugs. I will be calling the health department to get them to inspect all the warehouses. Before I bought the furniture I didn’t have no issues with bed bugs I have moved into the place a whole month before I bought the couch with no bug problem.

  • Reba says:

    I have bought several things at American family warehouse before however this last trip to buy a bed for my son was horrible. I ordered a bed and a mattress In February.I was told That the bed would be in beginning to middle of March and the mattress would be end of March.The sales person called me at the end of March and said the bed was here but we were still waiting on slats for the bed. Wasn’t sure how that could happen you can get a bed without slats? Anyway, we were also then told that the mattress would not be here until the middle of April. I asked the sales agent if there was a comparable mattress that we could get at the same price because my son had already waited more than a month for a bed and was sleeping on the floor. She Called me back and said the manager would let me have a pillow top and there’s only a $10 difference and they’d be willing to waive that $10. Ummm excuse me. I thought I asked for something comparable. A pillow top is not the same as a memory foam. Oh and don’t hurt yourself $10 really. So I asked her to cancel the mattress because it had not come in and I didn’t wanna pay a 15% restocking fee. Which she said she could do.I made it crystal clear That we wanted to keep the bed since we were only waiting for the slats. So a couple days later we’re not hearing anything from her, I called. When I called I was told our order had been canceled so now we not only didn’t have a mattress we didn’t have a bed either. I was furious and asked to talk to a manager. Not only did he blame me saying he heard the whole thing which how he could hear the whole thing I don’t know he only heard the sales person’s conversation not mine. And then proceeded to argue with me. Are you kidding me. Neither the sales person nor the manager said I’m sorry, how can I help you, how can we make this better….NOTHING! I suggested letting us have the four model of the bed we ordered. The manager said oh I’ll go look at it and let you know. Called me back said oh there’s several scratches on it which we can touch up and will give you $50 off. Again are you kidding me!! So needless to say I ordered a bed from online and we’re getting it in three days. Whatever happened to customer service!!

  • Laura says:

    No regard for safety of customers. Two couples were in the Gilbert, AZ store without masks in violation of a City ordinance and store policy. No staff said a word. Then, one of the maskless started talking to us and we politely asked them to step back. They were very rude and no staff intervened. Never shopping there again. Obviously more concerned about selling furniture than customer safety.

  • Tammy Pritchett says:

    Lest start by stating for me to take time out of my horrible evening to type this says a lot but I feel someone needs to know just how horrible our experience was.
    Don’t know what happen to customer service but recent purchases of bed turn into night mare. Three trips which we planned one purchasing then pick up part 2nd trip which is where things went fro bad to worse, first cashier laughed at me and made fun of me with other coworker so I talked with manager on duty who apologized sort of bit compensated up me by order part we need for our bed at no charge we left with part of our purchase thinking all was taken care of.
    Well nothing could be further from the truth not only did the manger order wrong part but he also deleted part of order as we discovered today when we came to pick it up. We were to,d we were refunded but it hasn’t hit our account or is it pending per our bank and it has been 6 business days. But to make matters worse I called before we made the long trip to pick up rest of our order and was told yes it was not only was the rest of our order there but so was the part. Nope not the case wrong part and she. We checked in with my receipt in ah d and ID stated we were here to get top items on receipt and a part that was ordered no problem we will text you when ready. So stand around d wait get text and the we found out all the mistakes. In the heat standing around waiting for manager who just wanted to get rid of us and had no compassion for our frustration after spend 1600 dollars with your business expected better, which we have had in past with our many purchases, table & chairs, couch, two chairs, and now bed. So for all the trouble we dealt with 10% off remainder of order which we were recharged for because I haven’t seen said refund or cancellation of part of our order which I didn’t ask for because I stated and asked if we get get part now and rest later and was told yes. We were drenched in sweat and frustrated and then watch then have two different order puller pull two of identical items so which makes no sense at all.

    All I can say other than our sales person Steven everyone else we dealt with dropped the ball. Think we are done shopping America Furniture Warehouse.

  • Sherrie says:

    Webster store manager Matt, has absolutely no customer service. My salesmen Travis was wonderful, helpful took us right to what we wanted after shopping at many different stores. BUT My couches were supposed be delivered on the 19th, I called because I didn’t hear from anyone. The guy on the phone said “oh they are here, I guess they forgot to put you on the schedule it will be next Friday” At this point I had already gotten rid of my furniture and my in-laws were coming into town. Matt called the next morning on Friday to tell me he could not fit me in. I did not call him back because I was so mad. I called him On Monday to see if they will be delivering this Friday and he said “no we can not deliver until July 3rd we don’t have anything available for this Friday.” I asked him why did he not put me on the schedule for this Friday knowing I did not have furniture. I got rid of mine because ours should have been here. I got rid of ours and my 78 & 79 year in-laws who came to visit for Father’s Day weekend had to sit on lawn chairs.

    If my furniture finally gets delivered on July 3rd it will be over a month waiting on our new furniture. We bought on May 31st. I asked for his corporate office he says we don’t answer to them but you can look them up and call them. Ok what is your last name. It’s Matt store manager that’s all you need to know.

  • Pissed says:

    My son is autistic and this is an inconvenience that I cannot afford. And being told to just buy it somewhere else, or buy something else is just asinine. The privilege of this lady. I asked to speak to her manager and she insisted she had no manager and that she was the manager. No one was above her. Malarkey

  • Pissed says:

    I’m very irritated with the sales people and customer service. I ordered a mattress, a twin mattress. Was told it was in stock and it would be delivered with the rest of my furniture. No mattress in delivery. Then was told to call to check. Texted the sales person and was made to wait all day to then be told it didn’t make it in the transfer from another store. Was supposed to be delivered today and was just call THIS MORNING, after being texted last night that it was being delivered today, saying it wasn’t going to be delivered yet again for the same reason. I’m livid. The lady that called me lied and told me her name was Laura and that she was at corporate. She gave me the customer service number when I asked for the corporate number. Her name is Cheryl and her attitude was nasty and she kept talking over me and breathing hard and kept insisting on just cancelling the order. I’m very upset and will not be shopping here ever again. Very u professional.

  • Mary Yeager says:

    I wanted to buy a bed frame that had built in shelves and drawers. My only options were to pick up or pay $29.00 curbside delivery or $69.00 installed in my home. At 65 years old the pickup and curbside would not work so in addition to an expensive bed you want more money??? I have bought my furniture from you for years, but I am NOT HAPPY with you now, and will take my senior citizen business to someone more helpful to the elderly.

  • Aaron ledbetter who buy kindle the furniture says:

    Lee shocking American Furniture in Montgomery Alabama spend about $20,000 on their time we got we got that when we got in the lamps we got didn’t work button to come out the couch chair ball chair with the balls out strings coming out with told him about this the same day we got it but I didn’t pay it no attention to call the dude and take some pictures I only said I wants to know I spent a lot of money on his furniture she picked out what she wanted we supposed to be good Furniture expensive expensive furniture and shouldn’t be coming apart first day we got lamp should work the county should not become a part ball chair in the ball should be strange coming out of the few more things she said it was wrong I know she told Baha I think it’s his name and at the main office Montgomery but we can’t get anything accomplished through him we’re able Automotive. I hated The Waiting for a Star to come from we’ve been calling every day for about a month trying to get it take care of it is but it’s a lot of money we spend on there and it should become kind of warranty or affect 95 tree or something cuz we don’t get a lawyer to the hell on I’m coming to get done y’all I got the money for one

  • Sheree Valdez - Asset and Supply Manager American Medical Response says:

    We are a very large Corporation, Nationwide. Our local Central AZ. Location is trying to do business with your Gilbert, AZ location. Our checks come out of a holding account with Bank of America and your local operations will not accept the check without verification thru UTA, we are at an impass. Currently we have a pending order of approx. 4600.00 and I would look forward to more business if we are able to work together. Can you set up an A/R charge account for us? 602-885-5671

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