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Where is American Family Insurance Corporate office Headquarters

American Family Insurance Headquarters Address and Contact

  • Address:  6000 American Parkway, Madison, WI 53783, United States
  • Phone Number: 608-249-2111
  • Fax Number: 608-243-4933
  • Email: twelp@amfam.com
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    Number of Employees: 17000 
  • Established: 1927
  • Founder: N/A
  • Key People: Jack Salzwedel (CEO & Chairman)

American Family Insurance Headquarters Location & Directions

American Family Insurance Headquarters Executive Team



Mr. William Boyd Westrate


Mr. Peter Chesley Gunder

Chief Investment Officer

Ms. Telisa Yancy

Chief Marketing Officer

About American Family Insurance, History and Headquarters Information

American Family Insurance was founded around 92 years back on October 3, 1927. An insurance salesman by profession, Herman Wittwer started Farmers Mutual Insurance Company in Madison, Wisconsin. Targeting only the farmers, this company only produced auto insurance. With the changing demands of the customers, this insurance company changed its name to American Family Mutual Insurance Company and took a step to expand its market.

AmFam provides numerous facilities that build long term relationship with the customers. It works to make insurance easy for its customers and provides property, casualty, auto insurance, commercial insurance, personal umbrella insurance, home insurance; motorcycle, boat, motor home, snowmobile and car insurance; business liability key policy, and business policy package insurance; farm and ranch liability insurance; travel, trip cancellation, and global medical insurance as well as investment and retirement planning products.

This firm works keeping in mind integrity, the laws, and ethical standards; following which it thrives in procuring trust-based relationships with the clients.

Headquartered in Madison Wisconsin, its network is flourished in around 19 states in the USA and with 12 subsidiaries, 10,000 employees, and 3000 agents it generated revenue of $8.8 billion and ranked 315th in the list of Fortune 500.

American Family Insurance Headquarters Photos

American Family Insurance Resources

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  • Elio Gonzalez says:

    Wow! as I read the comments on this page they mirror some of the same issues were having, been with American Family for 29 years, our agent that gave us great service for all 29 years retired and unfortunately, it’s been all downhill after that, several members of my family have left several messages that have never and will never be returned…it’s all incredibly frustrating and sad, you would think that after 29 years of loyalty I would be worth something to American Family but I guess not. On the flip side, we did receive great service for all 29 years, our prior agent that retired was absolutely the best (I actually did not realize how spoiled I was from receiving excellent service).

  • Ron Powell says:

    Not impressed with your customer service right now, especially during this pandemic .I have been with American Family for around 30 years. My vehicle was caught in a hail storm and I filed a claim. Since your claims department did not have adjusters working during this pandemic, I took my vehicle to the dealership for an estimate. The dealership in return sent American Family adjusters photos and the itemized estimate. I received a call from your adjusters wanting to send me a check for 25% less. They said since they couldn’t see by the pictures they would pay less. I then spoke the a manager in claims and was lied to by him. He stated the body shop had agreed to their reduced price when that wasn’t what your first adjuster stated. She had said they would start the work and send pics as they were fixing it to show the damage she could not see in pictures. Contact Ron Powell. 417-818-7842. Thanks

  • Gary VanAcker says:

    your agent shane edge does not return calls or answer messages. I have been dealing with this for a year. I turn in a tool list it takes on average of 6 weeks to hear back on anything. this last time its been over 8 weeks I have left messages on his voice mail with no return call. is this what you mean by excellent service ? this shit is getting old. I feel he is lazy an does not care. I just hope this don’t fall on deaf ears. time will tell .

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