Y. C. Liu
Ms. Cindy Fiorillo
Chief Financial Officer
Ms. Joyce Lee
Chief Culture Officer & President of MLBA
Mr. Rainerio M. Borja
President of Asia
Alorica was founded in the year 1999. The company has been operational for 20 years now. The founder of the company was Andy Lee. The main of the company was to provide customer management solutions for businesses so that a healthy business to business and business to customer relations could be managed. The former name of the company was Advanced Contact Solutions. The operations of the company quickly spread throughout the USA and advanced to South America, Latin America, Asian countries and even the Carribean as well.
The company has been a system integrator choice for most companies out there, which includes twenty-five of the Fortune 50 healthcare companies, six of the top financial institutions in the USA, four of the top telecommunication companies and also five of the largest retail companies as well. The headquarters of the company is based in 5 Park Plaza, Suite 1100. The name of the place is Irvine, while the name of the state is California, USA. The pin code of the area is 92614.
Alorica is an American company that focuses on providing the best kind of outsourcing software solutions for customer management, especially for various types of institutions and businesses as well. The current CEO and chairman of the company are Andry Lee. It has its presence in over 73 locations all over the world and also employs more than 48,000 employees as of the current date. The main serving clients of the company are the Fortune 500 companies, which are operating mainly in the energy and utility sector, retail sector, media and entertainment industry, health care industry, telecommunications sector, travel and tourism sector, etcetera. The company uses innovative technologies, CX intelligence and also advanced data analytics as well.
The primary services provided by the company include offering outsourcing solutions to its clients and customers and also providing sales and customer care support as well. The company also provides logistics and fulfilment support services too. This helps in improving the business to business inbound and outbound sales, customer acquisition and even better supply chain management as well. The company also provides services related to CRM or Customer Relationship Management.
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