Where is Alaska Airlines Corporate office Headquarters
Alaska Airlines Headquarters Address and Contact
Alaska Airlines Headquarters Location & Directions
Alaska Airlines Headquarters Executive Team
|
Name |
Title |
|---|---|
|
Ben Minicucci |
(President) & (COO) |
|
Mr. Brandon S. Pedersen CPA |
EVP of Finance & CFO |
|
Ms. Charu Jain |
Chief Information Officer & VP |
|
Mr. Kyle B. Levine |
Vice President of Legal and General Counsel |
About Alaska Airlines, History and Headquarters Information
History
Alaska Airlines was founded in the year 1932. The company started its operations in the year 1944, and therefore it has been operational for 74 years now. The founder of the airlines is Linious Mac McGee. The company was listed on the American Stock Exchange for the first time in the year 1943. After starting its operations, it was in 1945 that the company hired the airlines’ first hostess. In the year 1966, the company bought its first Boeing 727 jet aeroplanes. From the year 1970, Soviet Russia was also provided with the service of Alaska Airlines. Finally, in 1999, the company received its first next-gen Boeing 737 jets. As of the year 2016, the company updated its logo and livery image.
Headquarters Info
The headquarters of the company is situated at 19300 International Boulevard, Seatac. The state is Washington, with the pin code being 98188.
About
Alaska Airlines is an America-based airline company that is responsible for helping passengers get transported from one place to another via its aircraft. It is ranked at number fifth among all the other major carriers in the USA and is currently one of the leading airlines in the western coastal part of the USA. The current fleet size of the company is 330 aeroplanes, and it serves around 116 different destinations around the world. The current CEO of the company is Brad Tilden while the president being Ben Minicucci. As of the year 2017, the total revenue generated by the company is almost $8 billion. The total number of employees currently working there as of the year 2018 is around 21,500.
Services
Alaska Airlines is known for providing the best airway services to its customers at affordable prices, and that is why more customers from Alaska and Lower 48 chose its service. The airline company also helps in liking small towns in Alaska and the USA and helps them to connect with the available main transportation hubs.
Alaska Airlines Corporate Office Photos
You just killed Captain McRae because you told him to get a fagot Satanist Democrat vaccine. I wish I could see the look on your face when you realize you were helping to destroy your own future while you fill the pockets of fagot Satanist Elites. The Americans that are not being depopulated are being replaced by throwbacks from every country in the world pouring over your Southern border. And your dumbass is paying for it. Why can’t you read history and understand that sellouts like you are the first ones killed during a takeover dictatorship. The social contract has been broken and we don’t even ask our kids what they want to be when they grow up. But at least you pack of pussies don’t have to listen to Donald Trump’s Mean Tweets anymore
I had one of the most traumatizing experiences I have ever had in my 53 years of life on Alaska Air flight #330 from Cleveland to Seattle on Tuesday, 07/4/23.
I have never in my life been treated the way your gate agent and flight attendant crew treated me. I still do not know or understand why I was not allowed to fly. I am not even sure if it was the flight attendants who wanted me denied, or if it was the gate agent supervisor DeTuron Hurtt that initiated this happening. I had such limited dialogue with them. I could not pick them out if they were standing in front of me. That is why this is so perplexing. I do feel the gate agent DeTuron Hurtt had more to do with this than anyone else. Everything happened so fast. I never raised my voice. I did not engage with anyone about the situation other than one flight attendant and the gate agent before I was told that I would not be allowed to board the flight. I had just paid 660.00 for two tickets (one for my pet) and one for me.
Below is a summary of what happened, however I feel it is critical for me to expand more on this via phone or in person.
* I was told that I had to buy a ticket for my puppy to sit in his own seat.
* I paid for the extra seat no issues, I went through security no issues.
*When I checked in they told me I could not boajrd the plan and i was being denied to fly, no explanation.
* I asked to talk to the supervisor, DeTuron Hurtt, he seemed to get jolly to assert that the was in CHARGE and nope I would not be allowed to fly.
*DeTuran made no effort to rearrange a new flight, reserve another plane, put me up for the night.
*I calmly walked up back to the ticket gate, and they definattly had been on the take…. They took their time and ignored me(as the plane was boarding when I left the gate to go back to talk to a different supervisor.
* I explained my situation and the gate agent with a rude and raised voice kept saying “The flight crew refused you to fly” with no explanation.
* I started to get stressed out and was getting teary while I explained my circumstances. I was not angry or rude. Just stressed and confused. My stomach was in knots and I felt nauseous. Again, the gate agent kept saying in a rude manner how the “crew denied me to fly”. Each time he said this I calmly told him he just sold me the ticket knowing all of the details.
* In fact, I was “walked through getting a ticket”
* I was denied boarding and never told why.
*Alaska Airlines never returned my money.
* I was left stranded at the Cleveland airport on the 4th of July with no plans to have a place to sleep or had no arrangements to have transportation.
* I was not offered different flights, or different days to travel.
* Since they took their time giving me answers I was not able to re-book as there were no other flights for the night.
Can you even imagine what that would feel like? Helpless, violated, scared. I felt I had no rights.
I sincerely hope that senior management reads this account of my experience. My husband and I would be willing meet or talk with someone if that would be helpful. I will wait for an appropriate response from your airline before I move forward accordingly.
You cancled my flight, only refunds miles and $12.00
I want refunded for the extra hotle stay and rental car & gas to get HOME
Was told someone would get back to me.
I had one of the most traumatizing experiences I have ever had in my 53 years of life on Alaska Air flight #703 from Dallas to Seattle on Sunday, 10/23.
I have never in my life been treated the way your gate agent and flight attendant crew treated me. I still do not know or understand why I was removed from the flight. I am not even sure if it was the flight attendants who wanted me removed, or if it was the gate agent that initiated this happening. I had such limited dialogue with them. I could not pick them out if they were standing in front of me. That is why this is so perplexing. People around me told me not to get off the plane, that I had done nothing wrong. I do feel the gate agent had more to do with this than anyone else. I did not get her name, but I could easily describe her as that is who I interacted with the most. Everything happened so fast. I never raised my voice. I did not engage with anyone about the situation other than one flight attendant and the gate agent.
I am the step-daughter of a retired airline captain from another major carrier. I have immense compassion for this industry as a whole. I watched my step-dad navigate the stress of mergers, along with navigating his job post-9/11.
Our family of seven are huge champions of your airline. My husband and ex-husband both have MVP Gold status and travel frequently for work. Our five young adult children are frequent fliers as well. My years of flying your airline without incident factor into my desire to go about this in a fair manner.
Below is a summary of what happened, however I feel it is critical for me to expand more on this via phone or in person.
• I had recently had surgery and was dealing with some pain. I have flown many times in this same scenario. I have disposable ice packs and know what I need to do.
• I was seated in premium as I needed the extra room given what I was dealing with.
• I never, ever book a seat that cannot recline as that is critical for my lower back & chest issues from a double mastectomy.
• There was a very large man seated behind me.
• And to be very clear I never exchanged a single work with this man, nor did I give any indication I was frustrated with him. I would NEVER do that as that would be unkind.
• When I checked in they told me there were 16 open seats.
• There was a gate agent was walking up and down the aisle before take-off and I asked her nicely & discreetly if my seat would be able to recline and she said no. The gentleman behind me was too large and my seat would not recline. When I asked her what my options were she told me I needed to talk to the flight attendant.
• I calmly walked up to the first class galley and asked the same gate agent & flight attendant what my options were.
• I explained my situation and the gate agent with a rude and raised voice kept saying “You must not be fit to fly” She said this numerous times. I calmly told her I was.
• I started to get stressed out and was getting teary while I explained my circumstances. I was not angry or rude. Just stressed and confused. My stomach was in knots and I felt nauseous. Again, the gate agent kept saying in a rude manner how I was not fit to fly. Each time she said this I calmly told her I was.
• I asked them if they are able to ask him to move. I did not know Alaska’s policy on this. They told me no.
• I asked them if I could move to one of the open premium seats and they told me no.
• I asked if I could pay whatever they wanted for one of the open first class seats and I was told no.
• They did offer to move me to a non-premium aisle seat and I told them that I needed the room which is why I paid for a premium seat.
• I was getting more stressed as the gate agent was raising her voice at me. And kept bringing up the fit to fly comment.
o I have flown on your airline days after receiving chemo. Bald, nauseous, neutropenic but managed.
o I have flown your airline 4 weeks after breast reconstructive surgery.
o I have flown your airline to say good-bye to my mom as she passed away from cancer. Then flew home on your airline the next day after losing my mom.
o I have had 8 surgeries related to cancer since 2010. Again, flown many times on your airline. Despite my physical issues I knew what I needed and never once heard the comment that I was not fit to fly.
• I share the above information to give you context as to why her fit to fly comments confused me. She said them with such cruelty. Is anyone who mentions cancer treatments not fit to fly and risks being removed from your airplanes? I speak often at cancer support groups and I am a member of various boards. I have sent messages to people asking if anyone else has had this happen to them on your airline. I feel if this can happen to me, cancer patients need to know that Alaska Airlines has this policy.
• The only reason I told them my physical situation was to explain why I needed to be able to recline my seat and stay in premium. Is anyone who purchases a premium seat not allowed to ask to be moved if they do not get the space that is advertised? Do we as passengers not have a right to politely ask the crew if we can move to open premium seats? I was in the first class galley, out of earshot of the person I was talking about.
• My one mistake, and his is a big reach, was asking if I could ask him to move. And they said no and I said fine. I told them I would stay in my seat. Again, this conversation occurred in the first class galley. Out of earshot of the gentleman I was asking about. That is the only thing I can think of, other than the cancer angle. And even with that I should never have been asked to get off the plane. I did not exhibit anger. I did not speak disrespectfully to anyone.
• I went back to my seat very shaken up by this negative, attacking interaction. I put on my very large head phones (Apple air pod max), opened my kindle and did not say one word to anyone. I calmly sat in my seat. I wanted to disappear. I just stared down at the words on my iPad.
• The gate agent came to my seat and told me the flight attendant wanted to remove me from the plane. I panicked and begged them not to do this. I said I would give them my wallet, laptop anything to stay. I said I would move to the back of the plane. I said I never said anything to anyone and I never would. I was teary and honestly scared. I was literally begging. I felt so vulnerable and I had no idea why they would ask me to leave. The gate agent walked back up to the galley and I thought this was over as there was absolutely no reason to ask me to get off the plane.
• I did not engage with anyone. I did not one time give off a vibe to those around me I was irritated. I felt compassion for the man behind me and I did not want to make him feel bad. In my mind this should be worked out with the flight attendants. I can guarantee if you asked this man he would confirm what I am saying.
• At one point man across the aisle told me not to get off the plane. He said the gate agent was completely out of line in her treatment of me. Again, I did not engage. I just wanted my seat to swallow me up. And I was so scared.
• I put my headphones again and opened my iPad. Praying this would sort out. I waited for what felt like forever. And I figured once we took off and the seats remained open in premium I would ask if I could move to one of those seats. I was also 100% fine with staying in my seat because I was too scared. I figured I would call Alaska’s customer service the next day and sort it out what way. Again, I still have not said a word to anyone around me. I did not have an attitude and was not mad. I was scared.
• Then the gate agent pokes me on the shoulder and told me firmly to get off the plane. I was again, confused and scared. However, I got up right away, but it took me a second to gather my things. As I was collecting my items she firmly states if I don’t get off the plane she will call the marshals to remove me. It was unnecessary for her to threaten me with this as I was clearly getting up and politely leaving.
• I calmly walked of the plane and was so horrified.
• I got to the jetway and slid down the wall and my stuff in my arms fell. I was shaking and crying. The gate agent looked at me and said in the most cruel voice told me to get up. She did not help me, she just stood there looking down on me. I have never, ever in my life been treated like this. I gather my things the best I could and started walking down the jetway and was met with the kindest woman. Her name was Anthonia, she told me she was a gate agent supervisor. She was an angel, truly.
• She was unbelievably kind to me. She read the situation in two seconds. She had no idea why I was asked to get off the plane. When she asked she was simply told I was being removed from the plane. I sat in a chair by the gate crying. She was so gentle and kind. I kept repeating how I never would say anything to the man sitting behind me. I said I have five kids and would never mistreat people or be outwardly rude. I was in shock. And again, this agent was so unbelievably kind. I know without a doubt if you asked her if I seemed angry or agitated she would say no. She would say I was scared and had no idea how this all happened.
• I showed her a text from my husband which was the following: “I am having a hard time understanding why she would make you get off the plane. I know you and I highly doubt you are a bitch about it, or demanding that they move you. That is complete and utter bullshit.”
• Anthonia rebooked me on the 6:25 flight for the next morning and got me a seat in premium. I started to panic as I needed my luggage. It had medication in it. Along with more disposable ice packs that I would need.
• She worked really hard to make that happen. At one point I was on her walkie talkie device describing what my luggage looked like to whomever was trying to find it. The person on the other end was getting frustrated and snippy with me. Anthonia took the device from me and very firmly told them to find my luggage and repeated my description. Thankfully my two suitcases were found.
• If I was such an “issue” I do not think Anthonia would have gone so out of her way to show me such care and kindness.
• She gently told me where my luggage was. Told me what time to be at the gate the following morning. And when they would be boarding the plane. She again assured me none of the same employees would be at the gate or on the plane the following day.
• I got my suitcases, which I was so grateful to have and worked my way to my hotel.
I felt worn out, dejected, and nervous to fly on your airline the following morning. Anthonia checked who was working at the gate in the morning and gave me a gentlemen’s name. She said he would help with me with anything and that he was great. She told me to not ever ask the flight attendants for anything regarding issues or concerns, she said to ask the gate agents. I told her my story and asked her if this is an issue – Passengers being removed from a flight who had not exhibited behavior that would warrant their removal. She told me there are some very overly sensitive flight attendants who have a lot of power. That once they say someone has to get off the plane, nobody has a say anymore. It simply has to happen. She told me she was a supervisor and was told that I was getting removed off the plane. When she asked why this was happening, she was not given any reason.
I am recovering from a recent surgical procedure and needed my husband to help me with my luggage when I left Seattle. My daughter met me at baggage claim to help me when I arrived in Dallas, and she also helped me when she dropped me off. Now I was alone. The physical exertion it took to get my luggage, catch an Uber, and get to my hotel room was enormous. I was in so much pain.
I have flown your airline many times and your staff has always been amazing. However, I feel very strongly that this particular gate agent treated me with so much cruelty there is nothing that can explain away this fact. Nothing.
I feel that it is important that I tell you my interaction with the flight attendant was very limited, I would not be able to even describe her. The only thing I recall her saying is offering me a non-premium seat on the aisle. I also recall her saying something along the lines of take a deep breath this can be worked out. I am left thinking it was the gate agent on the plane that was behind most of this.
Once I was home I was very shaken. I had a hard time sleeping. I had nightmares. It was so scary to not have any control. I had no control that my luggage would be given to me. It was as if the airline was giving me the gift of MY luggage. Originally, I was told it would be waiting for me in Seattle. This was unacceptable as I needed the medication and ice packs that were in my suitcase. Can you imagine having that happen to you? To know the physical exertion that you would have over the next 24 hours. To realize you would not have the things necessary to help you deal with that pain. Can you even imagine what that would feel like? Helpless, violated, scared. I felt I had no rights.
In addition to the extreme emotional duress and physical pain I have suffered due to your employees, I also incurred additional costs of a hotel room and transportation to and from the airport.
I feel whoever made the call to have me removed from this flight was wrong and the decision was unwarranted. I am certain Alaska Air Rule 11-Refusal to Transport was never intended to apply to the events that occurred. I feel very strongly that I need to understand how this happened as a cancer advocate this has to be addressed. I do not want it to happen to anyone else, ever. I will feel the effects of this incident for a long time. As a family we have numerous flights already booked on your airline for both business and pleasure. At this time we are all feeling uneasy and need some reassurance.
I sincerely hope that senior management reads this account of my experience. My husband and I would be willing meet or talk with someone if that would be helpful. I will wait for an appropriate response from your airline before I move forward accordingly.
Flight I was removed from 10/24 8:30 pm
Flight I was rebooked on 10/25 6:25 am
I HAVE BEEN RIPPED OFF BY AN EMPLOYEE AT ALASKA AIR CARGO.
All kings Pima Pima generation because kings are Pima insult a king his people wouldn’t like u so I tell u obey man there grandson mian king so next generation mians next Adam mian Buddha
I’m david Austin Simmons I bought a ticket Portland San Francisco it canceled I want my money back I’m Pima mole left side spine flat mole I’m man bone for eardrum aceint man Adam grandfather hi I love I want my money please
I have tried to call
Multiple times today and it says the wait time is between 5-7 hrs. I need to cancel my flight for Saturday.
Reservation # FSHYVW
Can someone please help me?
Thank you.
Thomas Bledsoe
I too accidentally my IPad and I phone on a flight fromSeaTac to Honoluluin February of 2020. I filed form to have it looked for. Was told they could not find it. It was in a very distinct red floral quilted bag. I believe one of your staff on the plane took it. My husband is a disabled Vet. I was trying to help the Stewards get him into a wheel chair and set the bag down on my seat. I exited the plane along with him to make sure he was OK I totally forgot to go back and get my bag. I am sure it was found and was kept. The IPhone and IPad could easily be reused. It had numerous contact info that to this day I need. I was told if I payed a few they could search a warehouse where lost items are sent. This too me is beyond the quality of service that I woukd expect from your airline. I know it has been a few years since I left it but because I have been consumed with caring for my VA disabled husband I have not taken the time to contact you further. Is it too late to try a d search the wear houses that lost items are sent. I really need the info on those two items. And to charge me to look for them goes WAY beyond your statement of top quality passenger care. Please let me know if this is too dead to try and revive?
Thank you sincerely Janice.Hickly. Email. janice123150@yahoo.com. or phone. 8083971908
I left my iPad on flight 676, fro Seattle Washington to Omaha Nebraska on January 9, 2020 I have filed a lost and found form, they tell me they can’t find it. My locator service on my iPhone shows it to be in the north terminal at SeaTac airport. Can anybody help me with this? No one answers the phone at Alaska anymore no one is available to talk to you about something like this. It is very frustrating knowing where the iPad is and not being able to tell someone. Thank you David M Hughes
THERE WAS OVER ONE HUNDRED PASSENGERS ON FLT 711 FROM BURBANK, CA TO SEATTLE ON MONDAY 12/27/21. TO THIS DATE NO ONE ( TO MY KNOWLEDGE) HAS RECEIVED THEIR LUGGAGE FROM THAT FLIGHT.. WHAT GIVES?? I KNOW COVIG HAS CAUSED PROBLEMS BUT IT DID NOT APPEAR THAT OUR LUGGAGE WAS EVEN LOADED ON TO OUR FLIGHT ( # 711).
I hope to visit the home office in 2022 before May.
I have heard nothing but what a fine airline Alaska is
and wish to speak with someone concerning a historic
event that will take place on Midway Atoll 4 June 2022.
Respectfully, Sgt Fox.
We have been trying to reach a human since Sunday am. What’s going on. Please have someone call me. Porter Broughton 2085219438 in Idaho
Very poor customer service , I called costumer service and informed them that will be traveling with my service dog,I asked if I needed any additional information, after informing her I had 2 medical necessary letters with my diagnosis from my physicians . Upon arrival to the counter the agent informed me that I need a certificate from a dog trainer, if the first agent had convey that information , i would have made arrangements.. To say the list it was the worst flight ever , been flying with Alaska for meny years , the crew was very rude and not willing to assist, they looked tired and over work . Unfortunately I bought a round trip ,so I have to fly back with them , not looking forward to it but I already pay for my ticket and it’s nonrefundable .
So I just saw a video where someone wearing a Trump mask was thrown off of one of your airplanes!!Hmmm Going to be great seeing your airlines sued for discrimation….
I watched your new Ad about Covid it is sick and I will never fly you again.
Alaska Air lied when they told me that my luggage was lost. It took me six days to learn that, in fact, AA DELIBERATELY sent my luggage to AA Corporate headquarters. In the meantime, for over 30 hours I didn’t know if the ashes of my wife of 62 years were lost. It was her wish that I spread her ashes over the tropical waters of the place we met and fell in love, and my birth place.
The incident was compounded by theft and mysteries.
I am going through something similar
Can someone explain to me….
8-14-21 delay in Medford resulting missing connection in Seattle to Pittsburgh…Alaska books us on a Delta Flight to Detroit to Pittsburgh same day…Seattle to Detroit delayed will miss connection…Alaska cancels those tickets….books us on original flight to Pittsburgh next day today and puts us in a hotel. Questioned the whole time where is our luggage? Answer … Will get home before you..second answer and most consistent “luggage flies with you”! 24 hours later arrive super early to the airport…first stop
..Alaska customer service…Where is our luggage? Rep: We cannot track it until you start flying again!?” Finally get on a flight to Pittsburgh…my first thought was the luggage will be with us on our Alaska flight…no…maybe It came in on Delta at 10:00am…no….ask Alaska rep at Pittsburgh Baggage carousel…”bags never left Seattle I will get more info and email you.” 20 minutes later she calls me to tell us the bags are at AMERICAN AIRLINES OFFICE in Pittsburgh!!! We told her to deliver them as we were on our way home!!!!
Unbelievable. Alaska dropped the ball on us every chance for 2 days!
You have very rude and lazy employees at your baggage claim office at DFW and who have lied to me over baggage claim, my family’s will not use this airline with this kind of customer service
My final comments are unprintable. You’re no longer about customer service. Hope the meals are as ordered by my grandson using your “convient app”.
Ak72684021 mileage customer. Flight 139 7-28–21
Seat 13e. 6.5 hours in seat broken that would not recline. To add insult to injury, learned that to get a meal needed to order and prepay.
Learned today that must have app to order food. At 83 I don’t need this crap.
Thanks to grandson used app for 8-10-21 flight 1014 no food available. You can do better, after 20 years, I will be looking for another airline.574-238-2237