Where is Alamo Drafthouse Cinemas  Corporate office Headquarters

An employee stole $20 out of my $60 that I was using to pay for for my food and said I had only paid $40

Not even an apology. As if this was my fault. Reply to a complaint I made about the AC not working in the LaVista store

“Todd,
You may have been given only half of the answer, while it is true that the AC in that theater was not 100% functional it was indeed still working and not broken completely and on most days unnoticeable. With the added humidity levels yesterday it was having a more difficult time keeping up. While I am writing this the tech is here now completing the repairs so that it is fully functional as the parts needed just arrived yesterday. I can assure you though the temperature never exceeded 76 degrees in there last night. “

Darrell J. Sharron
Area Director
Alamo Drafthouse Cinema
d.sharron@omahadrafthouse.com
952.224.6326

Alamo draft house Staten Island is the worst! Treat their employees like garbage!! Promises 40 hr work week then all of a sudden 3 weeks no hours people are being evicted for not being able to pay rent losing their cars their livelihood YOU ARE A DISGRACE AND SHOULD BE ASHAMED OF THEMSELVES

I am very upset about how I have been treated since I started working here . I get the crap end of the stick . I don’t appreciate how I’m always targeted by the managers !

Working at the Alamo was really great in the beginning and then it slowly started to regress with how much I like it. I was to become a Lead very quickly when starting and then I was getting bored of that so I went to other stations, the pay is horrible compared to all of the other jobs, and from my experience very Anti-Good Employees. I’v worked with this company a couple times now, and suggest no one go here, do to terrible experience employees continue to recieve, since this company changed hands.

Now the managers over staff and don’t let the shift leads make any kind of decisions because they’re scared it will be a little busy. There are a ton of managers that will belittle everyone about anything. They will make you feel stupid because you would ask them where something was, he will always find a reason to be on a power trip. Theres Managers need some seroius help with there egos issues.

As a guest/ prevoius employee when going to another location, somhow poeple know who I am, and what I look like. Whats up with that?

I bought $50 worth of Alamo Drafthouse tickets for my mother and I as a Christmas gift and because you guys switched over to Majestic you will not even honor Alamo, not happy, very disappointed

The fax number that you have listed for Alamo Drafthouse belongs to Bluebonnet Trails Community Services.

If I could give 0 star I would, today is my Daughter birthday, she turn 15 and all She want it’s watching minion movie with her fiends so I bought ticket for her and her friends,in Alamo katy la centerra it didn’t show the rule that 1 of the guest have to be 18, when I bought it, I didn’t realize about that plus it’s cartoon movie, I thought it’s ok, suddenly my daughter called me and crying saying that they got kicked out from the movie, I was in that area so I come quick, I told them that I understand is the rule but it’s my daughter birthday, can they let them watch, its ok if they not order food or drink, they called manager, oh my god the manager is the most ignorant, heartless person I ever meet, I can believe it that horrible people like that can run the nice place like Alamo, he just kick me out saying the rule is the rule, she didn’t even want to hear what I said, and I begging him and he just doesn’t care, at the end I said thank you for ruined my daughter birthday, and he answer “your welcome” omg that’s the cruelest answer that I ever heard, and he just walk away, is it bcoz I’m “ASIAN” ??? That’s why I’m not worthy for you??? You have a kids right??? Imagine if someone treat your daughter like that, well it’s KARMA asshole, such a ignorant racist heartless person, shame on Alamo to hire people like that to run the nice place.

We had our 2nd ( & last) successive negative experience at an Omaha area theater.This visit was in midtown. In our latest visit, our server got our drink orders wrong, twice. The chicken tenders serves were virtually inedible. I wrote a comment and received a non-responsive self-serving response from someone who claimed to be a manager. No offer to make things right.

Today was our first visit to Alamo. We went to the one in Winchester, VA. The staff was so friendly and welcoming. The site was clean, well maintained, and the lobby area was amazing. I loved the no talking, no cell phone, no young children rule. It allowed the volume on the movie to be reasonable rather than deafening. The cartoons and shorts before the movie were great. It reminded me of movies when I was a kid. We will absolutely be returning in the future.

I purchased 4 tickets using the app on 28 March for a 3 April showing. For unforseen circumstances we were not able to attend the show. I canceled the tickets the day prior using the same app and never received a refund. After contacting the theater with proof of cancelation I was told that the IT department verified the refund was sent and there is nothing else they can do. After verifying with my bank that there was never a refund issued. Since the IT department was able to check on the refund I asked for the exact date, time, amount and account from the manager. I knew it was a lie, since I never received a response.

I got fired for getting the COVID vaccine… Can someone make it make sense?

I ordered tickets online for myself and my son as well as drinks etc ahead of time. My daughter ended up going last minute so we showed up only to be turned away from a PG-13 12:30 afternoon matinee (not the 7pm or after that your website states). We drove 30 minutes for this show. Your website showed this:
AGE POLICY: Guests under 18 must be accompanied by an adult. No children under the age of 6 will be admitted to shows starting AT OR AFTER 7pm:
I have a screen shot of this verbatim. It is NOT what you’re told upon entering the store and turned away only to have to wait probably a week for a refund. We’re a family of 6 and will see our movies elsewhere from now on. This was NOT an R rated movie. I am their parent and if I feel they can watch a
PG-13 movie (not R) That should be good enough. This again was an afternoon matinee not evening or prime time but was at 12:30 afternoon???

Hello and hope this email finds you well.

Just wanted to reach out as I’m very unhappy with the experience I just had in your theater. I bought six tickets in advance for a 3:30
showing. Got to the theater early only to be turned away, as my daughter is five and turns six in three days. I’ve been a long time costumer since day one and even performed in your theater with the rocky horror picture show. Not only did you guys miss out on my theater ticket money($83) you’ve lost food and drink money as everyone was starving for a late lunch. I fully understand a policy, but I really feel like this could have, and should have been an exception here, we are talking three days, again, your company just lost hundreds of dollars, guess you guys are doing that well? I will also be sending another email to your general manager. Be well.

I’m an employee I have not been paid in over 2 weeks I need someone from corporate to help me with this situation and I also contact my manager he does not want to help me that’s the reason why I am contacting you. I work at the Alamo movie theater on New Bern Avenue Raleigh North Carolina. Please someone help me.

I am fuming hot at this place!!!!!!!!!

I was there yesterday to catch a movie and as I was sitting outside next door eating I observed a white male get out of his car with his date and place a gun in his lower back!! I literally go over and alert the waitress of this person and even asked if they didn’t mind asking him to place it back in his car as others there could be just as uncomfortable as me knowing that there was a person inside with a firearm. Nothing happens!! Its getting closer to my movie time to I address the security guard and one officer was batch out to the situation which was a wow moment!! Let me say that I did not want the man arrested just to place it back in the car but 10 min later the office leaves the scene stating that the Managers told him that they would observe the gentleman!!! WOW!!!!!!!!!! I asked the officer if this was reported as an brown individual what would the response be and he smirked his shoulders! Now I am seriously upset!! I take a picture of the officer, the door which CLEARLY stated that NO firearms are allowed and spoke with the manager who KNOWS she/they were wrong! I asked her if she was familiar with the situation that happened in Florida and she said yes. I then asked don’t you think the families there wished that someone had reported that someone was entering with a gun and a cop was called vs you as a manager just stating that we will observe? Plus in your observations when will you as a manager feel that its time to call the cops? WHen he is agitated? Isn’t that way to late??

Furious

I would like to hear from you about the issue that no one will help me with. Shortly before the pandemic, we bought two $50 gift cards because they each came with a $10.00 bonus card for food. Then you closed, I called after waiting a couple of months and a man I spoke with said there was nothing he could do because that location would re-open. The phone is disconnected and it does not appear to be open still.
This is poor business and very unfair to a loyal customer who pre Covid came in once a week.
Please make this right.

Seeking clarification: is it your corporate policy to discriminate against people with handicaps? Your facility in Raleigh, NC refused to allow my service animal to accompany me, laughed at me, asked questions which the ADA does not allow, etc. I tried explaining federal law but was dismissed and told to leave.

Seeking clarification: is it your corporate policy to discriminate against people with handicaps? Your facility in Raleigh, NC refused to allow my service animal to accompany me, laughed at me, asked questions which the ADA does not allow, etc. I tried explaining federal law but was dismissed and told to leave.

Please connect with us regarding Outdoor Promotions of Colorado outdoor branding campaigns.