Agoda Corporate office Headquarters
Agoda Address and Contact
- Address: 1 Wallich St, Singapore 078881
- Phone Number:
+6563297537
- Email:
Click Here
- Number of Employees: 5000+
- Established: 2005
- Founder: Robert Rosenstein, Michael Kenny (co-founder)
- Key People: Omri Morgenshtern (CEO)
Agoda Location & Directions
Agoda Headquarters Executive Team
Agoda, History and Headquarters Information
Agoda Headquarters Photos
This is a lying stealing company they have done nothing for me for two weeks for a mistake on there end and they won’t even try to fix the problem the hotel has even gave them my money free of charge to give refund to me and they refuse to give me the money
Upon arriving 8/26/22 at the Baymont inn by a Wyndham in Ormand beach Fl and a 4 hour drive, we arrived to a drug infested hotel, prostitutes and a filthy room with dirty sheets , holes in the walls and a vial of drugs in the toilet. This hotel was not close to the pictures that are posted on the website nor on Agoda travel which I booked through. I have been trying to get my money back for days and continue to get the run around .. I was told the GM would be in at 10 Pm on 8/26/22 Rest assured I was there. The manager could not have cared less , would not speak to us, said it was Agoda a place to refund my money, It took us over 1 1/2 hours to get another hotel at a higher price. This is the most unbelievable experience I have ever had in all my life . This hotel should be investigated, it is False advertising! I am writing to the corporate office of Agoda travel as well as corporate CEO of Wyndham, they should not be selling rooms to this hotel.I am expecting a full refund , I should not be putting my family through this. I am traveling with another family as well they too will be emailing you due to this experience, this was for two birthdays this weekend. Such a huge disappointment in the Wyndham hotel chain as well as Agoda travel. I heard back immediately from Wyndham, but still have not heard back from Agoda after several phone calls and emails! I am promised return calls but have not received any, only emails regarding a review! Laughable ! I still have not received a refund,
Sincerely
Linda Fiske /David Skula
Booking number 504968590
They fixed the problem very quickly. Many thanks to the Agoda team.
Hello Agoda Customer Representative,
I was in Turkey on July 24, 2022 at 22:28 when I was looking for hotels in Turkey’s Aydın province from the Agoda mobile phone application, and the Agoda application program was blocked. Although I did not make a reservation and did not confirm it, 3100.89 TL was deducted from my account because my credit card information was registered in the system. My bank gave me this information via sms.
When I looked at the e-mail box, I saw the information that a reservation was made for Aydın Anemon Hotel in the e-mail I received from you. Actually, I was just looking at hotels. I did not make a reservation. You have unjustly taken money from my account. Since you do not have a representative in Turkey, I called Aydın Anemon Hotel and explained the situation. They said they can’t do anything and we should talk to you. When I cancel the reservation within 5-10 minutes, you write in the e-mail you sent below that as a hotel policy, 62% of the money will be deducted and 1178.40 TL will be refunded. This is a great injustice and robbery. Because I only looked at the hotels and did not make a reservation. This is your program’s fault. Please correct this error and refund the entire 3100.89 TL you received from me. When I browsed the internet, I saw that other customers also experienced the injustice I experienced in Turkey. So your program has errors and omissions.
Although I wrote to you earlier, you did not respond. If you are indifferent to what I have written, I will initiate legal proceedings to both get my money back and prevent your Agoda program from being used in Turkey.
I await your reply and solution immediately.
Below is my information:
Reservation ID: 731567408
E-mail Address: hasancesur@gmail.com
have a nice day
Hasan Ali Cesur