Where is Aeropostale  Corporate office Headquarters

Aeropostale Headquarters Address and Contact

  • Address:  Aeropostale, New York City, New York, U.S.

  • Phone Number: 646-485-5410

  • Fax Number: N/A

  • Email: keoshawicker@yahoo.com

  • Number of Employees: 22,000 

  • Established: 1987

  • Founder: N/A

  • Key People: Marc Miller (CEO)

Aeropostale Headquarters Location & Directions

Aeropostale Headquarters Executive Team



Marc Miller


About Aeropostale, History and Headquarters Information


Aeropostale was founded in the year 1987. The company has been active for over 32 years now. The company was a subsidiary of RH Macy Company. The main aim of the company was to sell clothing mainly to the age-group between 14 and 17-year-old girls, extending to 18 years old as well. The first mall of the company was opened in the year 1987.

In the year 1995, the company was sold off to Aeropostale to Bear Sterns Merchant Banking Division. The company became a limited public entity in the year 2002. During the year 2009, the company launched a sub-brand known as P.S., which was targetted at the 7 to 12-year-olds. Two years later in 2011, the company added clothing line for 5 to 6-year-olds. As of the year 2016, the company had filed for bankruptcy protection, and by 2017 the company came out of its bankruptcy condition.

Headquarters Info

The headquarters of the company is based in 112 West 34th Street, 22nd Floor. The name of the city is New York, while the name of the state is New York, USA. The pin code of the area is 10120.


Aeropostale is an American retail, mall-based company that focuses on the designing and manufacturing of various kinds of apparel, accessories and clothing line for ages from 5 years to almost 18-year-old girls and kids. The current CEO of the company is Marc Miller. As of the year 2015, the number of employees working at the company is more than 21,000. The company has a total of more than 1,000 stores all around Canada and the USA. The company also has its presence in 27 international countries too.


The primary services of the company include allowing customers to have the retail platform to purchase various kinds of clothing, casual apparels and also accessories, which are mainly targetted towards girls and kids aged between 5 years and 18 years. The products that are sold by the company are of high-quality and are fashionable as well.

Aeropostale Corporate Office Photos

  • Carlos says:

    I place an order online back on August to be delivered to an FPO address and never received the order. When I contacted the customer service line they said that they are not able to deliver to an FPO address so they initiated a refund and told me to wait 5-10 business day for the refund to reflect. Still to this day I have not received anything. I have been contacting them every 11th day, and continue to get the same protocol answer of “We have initiated your refund and it’s now with the finance department wait 5-10 business days to reflect”. It is November 1st and I have not received my refund. Aeropostale is stealing peoples money!! This is so wrong!! This company is a fraud and they need to be held accountable.

  • Theresa says:

    Hi I ordered my daughter’s school clothes from this store back in August and now it’s October and I still have not received the order or my money back. I have contacted them several times and each time they have gave me the run around. I think this company is a fraud they take your money and keep there merchandise. I will never purchase anything from this company ever again. They need to be sued!

  • Nia says:

    The hold staff needs to be fired .. they are very unprofessional and needs to not be replaced with better salespersons. This store is the Gallery on market st….

  • Nita says:

    I have the same issue. I was advised that there are no exchanges. I placed a new order of khaki pants for daughter with the correct size. Returned the original. Ups shows the package delivered 8/1. Customer Service keeps hanging up. One rep told me I had to take it up with UPS. I wonder if there’s a mass lawsuit against this company. I filed a complaint with the BBB. Apparently there are so many others like us. At this point I think this site may be fake

  • Kelly harris says:

    I placed an order for my kids school clothes on 7-24-2023. It’s now 9-6-2023 and I never recieved the items or a refund. Im so upset that you guys stole my money. My mother is a police officer and we will be filing a lawsuit against you guys asap. How dare you take my money when times are hard out here in this economy. So yes we will be filing a lawsuit.

    • April says:

      I’m currently going through the same issue. This is ridiculous. They sent me half my order. They “said” they reshipped the rest of my order on 8/05/23 and I requested overnight shipping. Here it is 8/11/2023 and they’re telling my order is still processing. My daughter started school two days ago.

  • Fran says:

    Catherine the manager in the Middletown galleria mall is absolutely aweful.
    I have heard her making racist comments about customers. The way she speaks to her employees is absolutely aweful. Extensive use of foul language.

  • Chriselda Perez says:

    I would never shop at this store ever just went in to get a gift card for 100 sue to the cashier entering something wrong my gift card was not activate it. So they manager was rude when she came into the picture and told me it didn’t go Thur your credit card I show her on my Credit card app it did go Thur . I was there an hour and had to leave with a gift card that is not activated and no money in it all she keeps telling me call me and we will see what we can do . Mean while I am out 100 . I plan to call them news cuz they just took my phone and gave me a bad gift card . C.Perez

  • AMB says:

    Hi I was in one of the aeropostale stores in middletown ny Galleria Mall. I hit my knee on one of you guys table I therefore sat on one table that I hit my knee on. The store manager asked to get up. I asked if she could give me a second. She then replied I was being nice. I asked the cashier what’s your corporate phone number and the manager they said that they would not give it out so I called 911 and an ambulance. I also have a police report. And will be contacting my lawyer.

    • Corina says:

      My daughter was there for that. The manager this is absolutely unprofessional and a racist and corporate does nothing about it.

  • Miriam Temple says:

    Horrible experience

  • Drew Simpson says:

    You people are criminals you took my money for over a month and never delivered a fucking thing except heart break you ruined the Christmas for my family you fucking Criminals. To the owners you were supposed to call me regarding this, you did not, proves you are criminals. Next stop BBB, after passing this forward on social media and yes I am in contact with the Attorney General about your fraudulent behavior. This message is entirely for you Marc Miller. You people have lied to me 5 times in the last month, you need to be out of business and in jail

  • Cynthia Leftrick says:

    Hello my name is Cynthia Leftrick I’m writing this email in regards to my order that was placed on 8/11/21 and here it is 12 days later and I still haven’t received my merchandise after talking to Miles in customer service who customer service was appalling and very rude didn’t have any answers it was like I wasn’t speaking to anyone, I’m still left in limbo ! I don’t understand how u have the merchandise in stock but can’t fill the order! When I placed my order it said 5/7 days shipping you have exceeded that timeframe! I would like to have a delivery time! I have been a satisfied customer for years now, never had a problem look like I’ll have to take my business elsewhere. Cynthia Leftrick 11439 Oakfield Drive Balch Springs Tx 75180 214-794-4053 Unsatisfactory Business!

  • Chasitity says:

    This company is so disappointing. I ordered some school clothes online for my daughter on 8/6/2021 it is now 8/18/2021 an still no order they had no issues taking my money but didn’t fulfill my order yet as of today. Customer service is even worse wht was said to me was they have 9 days after u order to ship ur order. And won’t let me cancel to go and purchase my clothes some where else it seems to me the pandemic hurt y’all so bad that customers are literally having to go and waste more money on other school clothes because y’all aren’t holding up ur end of the deal. Not acceptable on a business aspect. So my next step is the better business office no way should any of ur customers have to go through this.

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