Where is AEP  Corporate office Headquarters

AEP Headquarters Address and Contact

  • Address:  1 Riverside Plaza, Columbus, OH 43215, United States

  • Phone Number: 614-716-1000

  • Fax Number: N/A

  • Email: mediarelations@aep.com

  • Number of Employees: 18,500 

  • Established: 1906

  • Founder: N/A

  • Key People: Nick Akins (CEO)

AEP Headquarters Location & Directions

AEP Headquarters Executive Team



Brian X. Tierney

Executive VP & CFO

Keith M. Darling

President of AEP River Operations

Chris T. Beam

President & COO of Appalachian Power

Matthew J. Satterwhite

President & COO of Kentucky Power

Albert M. Smoak

President & COO Southwestern Electric Power Company

Julie Sloat


About AEP, History and Headquarters Information

Formerly known as American Gas and Electric Company, AEP was incorporated in 1906. AEP has its headquarters in Columbus, Ohio. The company bagged 185th rank on the 2018 Fortune 500 of the largest United States corporations by revenue.

American Electric Power (AEP) is a major electric utility in the United States of America. It delivers electricity to more than five million customers in 11 states. AEP was listed in the list of the nation’s largest generators of electricity. The company is divided into seven geographic local operating companies: Southwestern Electric Power Company (in Arkansas, Louisiana, and east Texas), AEP Texas, Public Service Company of Oklahoma, Indiana Michigan Power, Kentucky Power, Appalachian Power (in Virginia, West Virginia, and Tennessee), and AEP Ohio. It owns about 38,000 megawatts of generating capacity in the U.S.

AEP Headquarters Photos

  • Altovise Malone says:

    I would like someone to call me about a complaint with my service getting turned off and I have documents showing it should have not been turned off. No body was trying to help and get a supervisor when asked or listen ti a call. I need a call back please

  • Someone who cares says:

    I need to know why there is not a an email address or a fax number for AEP Ohio to send obituaries and or death certificates. As well as prove that a person that had the electricity on in their name no longer resides at the address where the electricity was being provided for for. In my case disconnected at. When the electricity gets transferred over to the person that resides at said address. Why it take two to three days to verify occupancy review information. When it is as easy as entering the deceased persons name in the Google search engine. It takes all of one minute. Instead individuals or elderly people and families as well as animals have to suffer in the heat or the cold. In my and my pets cause the high eighties low ninety degree weather. Sweating absolutely can no way to get cool because they way my house is built there is no cross breeze or any breeze at all. Not to mention that I or my pets don’t have anything cold to drink because the tap doesn’t get cold enough.
    Or anyway to cook or keep my food cold. My electricity was shut off at 10 am on August 29, 2022. Because my friend that doesn’t not live with me however is nice enough to help with my bills. While I am without income at this time. Could only pay a little less than half of the total amount due. A friend of mine went to the LEADS Office located in Newark Ohio. After sitting on hold for almost an hour with AEP to stop service in my mother name and start service in my name. LEADS was ready to pay my deposit and put me on the PIPP program yesterday morning August 29, 2022. I was told that they was unfortunately not allowed to help me any further until AEP was finished doing a occupancy review. The person I spoke to on the phone from AEP informed me that it would take two to three days. I find that to be a little ridiculous as well as everyone else I spoke to about it. It made so frustrated that I spoke to AEP between 11 and 11:30 am. When a friend called AEP back an hour later and spoke to AEP she was told. That there was no way to send my mother’s obituary to AEP or anyway to speed up the process. That tomorrow the case would be assigned to someone. That my friend would be notified when someone was assigned the case. That she was unable to give any information further because she didn’t know what the procedure involved when doing a occupancy review. So with that being said. The same friend that accompany me to LEADS office the same one that called AEP back to try to expedite the process also called PUCO questioning why this review takes two or three days when a simple Google search takes a minute. It is inhumane to make people suffer in the heat as well as their pets because AEP doesn’t have an email address or fax number to make the occupancy review take mere minutes instead of days. I truly think that the occupancy review department needs to adjusted and fixed to help their customers. Truly so many people as well as myself think that AEP thinks as their customers as numbers instead of actual human beings. That is what is wrong with large corporations. They don’t give a crap about their customers it about dollar signs treated people like a damn number and making people suffer longer than need be.

  • Amber rutledge says:

    Uhh yeah I was tryin to rent a home and get power cut on number one it has been over a week I have kids and I have to have breathing treatments and stuff due to my lungs. Anyways we was told multiple different things and finally was told they refuse to turn the power on in my name due to the landlord having a out standing bill in his name which has nothing to do with me so why can’t I have power cut on in my name I would appreciate someone to please get in touch with me so we can get this straightened out I have also gotten in touch with a lawyer over the matter

  • Ruth Myerd says:

    Hello, my husband Eugene M Myers 05/08/1944 passed away Sept 07,2021 he was with your company for 35+ years ,he had retired and was getting his pension . I as his wife was his beneficiary and was informed by him way befor his death that he had changed all of everything over to me.. I just got off the phone with whomever and they informed me that I will not receive anything even tho they put the money mines the amount for the insurance that I do not receive and then take it back out of my account .. they told me because my husband was married befor and they she passed away that I’m not intitled to none of the benefits but I get a bill from AEP for the insurance..just need help to explain why this is happening

    Thank you
    Ruth Myers

  • Makhei aguilar says:

    I need my request for service on they lied to me on Friday after I done put the new coustomer service and paid my deposit and reviewed everything before hanging up now they said Tuesday it will be on. Cause of holiday. Now they are telling me they need a occupancy review done and they will not turn it on my land lord waited all day for there phone call but they never did call like they said they would today . I been with out lights it’s very hot had to wait all weekend plus one day to hear that they want turn it on she said even after that it would take them 4 days after they talk to my land lord . This is outrageous we need lights on plzzz can someone plz tell them to turn my lights on I have kids this heat is not what any one should go with out over something like this. My name is makhei noel Aguilar my address is 618 unit A hickory street Hughes springs tx 75656 plz help us

  • momoftwins says:

    I don’t think I have ever heard a good story about AEP and how nice a CSR was. I have never dealt with such rude condescending people in my life. It’s like a requirement to be miserable to become a CSR with these people.

  • Joyce Gagne says:

    I need someone from AEP corporate to please contact me ASAP; in regards to an issue related to Tree Trimmers employed by AEP; that left a Huge Amount of Damage on My Fully Disabled Moms land.This needs to be repaired immediately; as she is now left with large ditches within the land from their tire tracks spinning, & a Huge loss of grass that was ripped up in several areas all across the land, as well as cigarette butts scattered on the area they were working in. My Mom can not afford to fix all the damages they caused, nor should she be responsible for them. She was spoken to extremely rudely when she called in to address the concerns; with no assistance in this matter. I have taken several pictures of all the damage they caused.

  • John Cobb says:

    Bad service in roanoke va ….call all in office an say …service is no np longer needed!

  • Kenneth Jones says:

    How is it right for Sep to charge a reconnection fee when for 1 it hardly even been shut off and for 2 its there mess up my account got closed now they are telling me I have to open a new account and I must pay a $400 fee I belive this is very wrong for them to do sense its there fault they closed my account

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