Where is Army & Air Force Exchange Service Corporate office Headquarters

Army & Air Force Exchange Service Headquarters Address and Contact

Army & Air Force Exchange Service

(U.S. Air Force graphic)

  • Address:  3911 South Walton Walker Boulevard, Dallas, Texas, United States 75236
  • Phone Number: 214-312-2011
  • Fax Number: 214-312-3000
  • Email: socialmedia@aafes.com
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    Number of Employees: 35,200 
  • Established: 1895
  • Founder: N/A
  • Key People: Tom Shull (CEO & Director)

Army & Air Force Exchange Service Headquarters Location & Directions

Army & Air Force Exchange Service Headquarters Executive Team



Michael P. Howard

President and Chief Operating Officer

Jim Jordan

Chief Financial Officer and Executive Vice President

Marggie Burgess

Senior Vice President of Sales Directorate

Michael Immler

Chief Strategy Officer, Executive Vice President and Deputy Director

About Army & Air Force Exchange Service, History and Headquarters Information


Aafes was founded in the year 1895. The organisation has been operational for almost more than 120 years now. The army camps were set up during the French and Indian as well as the Revolutionary Wars too. Therefore, even before the post exchange system was created, the travelling merchants used to help the American soldiers with services and goods during the war.

During the first 45 years of operation, the exchanges only operated with the help and direction of each post’s commanding officers. After World War I and leading up to the events of World War II, the organisation planned to improve its exchange services, so that it can serve on a large scale. In the year 1941, the AES or the Army Exchange Services were formed. Seven years later in 1948, the organisation was renamed to Army & Air Force Exchange Service. The exchange has been responsible for serving the American army during World War II, Vietnam and Korean operations, Panama operations, etcetera, as well as other disaster and humanitarian relief operations.

He​​​​adquarters Info

The headquarters of the company is based in 3911 South Walton Walker Boulevard. The name of the place is Dallas, while the state name is Texas, USA. The area pin code is 75236.


Army and Air Force Exchange Service or commonly known as AAFES is an American organisation that is tasked with the job to provide not only services but also quality merchandises and convenience to customers at affordable prices, along with the task to generate revenue for the American army, Navy, Air Force, etcetera. The organisation has more than 2,700 facilities in around 30 different countries, 50 USA states along with five USA territories as well. As of the year 2017, the revenue generated by the organisation is more than $8.6 billion. The current number of employees working in the organisation is more than 35,000.


The primary services provided by the organisation include allowing customers to have not only the best services but also quality merchandises at low prices. The organisation is also responsible for raising sales revenue for the American army divisions, welfare as well as various recreation or MWR programs.

Army & Air Force Exchange Service ​Corporate Office Photos

Army & Air Force Exchange Service Resources

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  • Franklin L. Gilmore SGM US Army Retired says:

    My name is Franklin L. Gilmore. I am a Veteran of the US Army with 30 years and 16 days of service. My complaint is about a beverage item in the Class VI store at Fort Hood, TX (St. Pauli Non Alcoholic Beer).
    At one time it was at the store at Fort Hood. It was discontinued. The Manager at the store tried to make a special order at least twice with no results. This is why I am making this inquiry to see if this item could be put back in the Class VI Store at Fort Hood, TX. I’ve talked to numerous people by telephone with no results. One person would refer me to another person and that person would refer me to another person. I tried calling HQ of AAFES. Same results. I get the run arounds. One person I talked to said there was no way they could go up the chain of command to talk to about my concern and that this was the only method to get to someone in reference to my concern. Please respond ASAP.

  • Azimi says:

    This is shamsuddin azimi.fram Afghanistan.
    Full name shamsuddin.
    Last name Azimi .
    Position cashier.
    Budge number 99341
    I worked for AAFES Px Exchange
    camp Eggers camp phoinex for 4 years I need a verification employment form headquarters or humans resources hr department of AAFES PX

  • DAN W CAWTHON says:

    Update my personal cell phone number to 214-681-0874 from 214-551-2358.

  • Richard Kauahi says:

    Aloha Mr. Michael P. Howard,

    I am a veteran and enjoying shopping online, “thankyou very much for thinking about our veterans”. Although we aren’t allowed to shop in the PX in our local area. I work on post and was wandering why we aren’t allowed to shop at the PX, but we’re allowed to shop online, any possibilities of veterans shopping at the PX?

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