Ideal Image Corporate office Headquarters

Ideal Image Headquarters Address and Contact

Ideal Image
  • Address: 1 N Dale Mabry Hwy Suite 100 A, Tampa, FL 33609, United States
  • Phone Number: +1 813 347 9152
  • Number of Employees: 2,000
  • Established: 2001
  • Key People: Robert Dingess

Ideal Image Headquarters Location & Directions

Ideal Image Headquarters Executive Team

Name

Title

Robert Dingess

Chief Executive Officer & Owner

Corey McCoy

Divisional Vice President

Brian Cicco

Vice President, Human Resources

Kevin Eyerman

Chief Accounting Officer

Yogi Jashnani

Chief Commercial Officer

Nicole Strothman
General Counsel

Ideal Image, History and Headquarters Information


Ideal Image Headquarters Photos

Ideal Image Company Resources

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  • Jill Hanna says:

    I showed up to my appointment at 6:45 pm on Wednesday, April 13th at the Burlington MA location for Botox. I checked in at 6:40, by 7:40 I still wasn’t seen by technician. Finally at 7:45 they were ready for me. I met with nurse who left room to “mix the Botox” . After 20 minutes she was still mixing the Botox, very weird experience. Spoke with manager sho assured me I was overacting and told me to continue to wait. At 8:15, one hour and 30 minutes after my appointment time I left. Horrible experience , extremely unprofessional and inconsiderate of my time.

     
    • Sally Marie Luckett says:

      Thank you I had a bad experience also and I’m composing a letter but I was just looking for their fax number as well. I don’t know how else you contacted them but I also went to ideal image and had a bad experience. Did they ever answer you?

       
  • Jill Hanna says:

    I had an 8 am appointment at the Newton Ma office this morning. I waited around until 8:20 am, no one ever showed up to open the shop, no answer to my phone call, no response at all. I confirmed the appointment 2X earlier in the week. This company is the biggest mess and scam I have ever experienced.

     
  • Stephanie Connors says:

    Denied a treatment due to medical issues, promised full refund. Just got bill from Ally lending for over 2,000 none of this has been communicated in writing aside from the paper document from Ally lending. Professional theives.

     
  • anonymous says:

    I’m really disappointed with the service that I receive here at the ideal image. This is not my first time telling about it. I’ve sent many comments but looks like no one cares about the customers and all this company needs is the money. I’ve paid $3000.00 for my laser. When it’s time for consultation you guys are all ready and when it is the time for appointment no one picks up the phone and just reschedule the appointment whenever you want. Let me ask you if you pick a time from the dates available it clearly means that either you are not available or working on the days. And you take your day off from work in advance because you don’t want to miss the appointment and then just right before the appointment they call you and tell you that they had to close the clinic so the appointment has been moved and then they schedule you at the time they can service you and you make your plans accordingly. Then I get another phone call saying it’s been rescheduled and then another call saying it’s 10 minutes early and then 3 another phone calls and then they call you and tell you I apologize and we don’t have any laser appointments available at this time. This is insane and ridiculous. I mean I’m so done with this company. There are rude people on the phone who don’t even know how to book appointments and when you get to the appointment you hear oh you’re too early we need to reschedule it. Where is the management ? How this company still running. I paid for the service and I’m 200% disappointed with all your staff. There’s no management at all. If you can’t handle how to manage this business then stop taking money from us loyal customers. I want someone to get back to me about the money, time and patience that I waste with your company. When the customers are late you charge $50 for being late and my appointment gets rescheduled 20 times already ever since I signed the contract. So you guys owe me 20*50= $1000. You’re stealing my money. This company only knows how to rip the customer hard earned money. I hope my comment gets to the higher management and I would appreciate if someone can get back to me regards to this. I’m positive that none of the customers voice ever gets heard by this company otherwise someone should’ve done better to make this a better place.

     
  • Ileana C says:

    On 04/01/2022 I spoke with the specialist with the name of Elise Brown. Ms. Brown and I discussed everything on zoom call what I was getting and the payments. Once Ms. Brown received my payment she stated she couldn’t see any availability and will call the clinic and call me right back. Ms. Brown did not call me back until 5 hours later and then stated she still have not received a response and will give me a refund if she couldn’t schedule me and she will call me the next day on 04/02/2022 in the morning, I never received a call or update. So at this point I have paid for the service and have not been scheduled or given a call back. I am trying to be patient but this is very unprofessional and I feel like this is ending up to be fraudulent. I just want my refund at this point.

     
    • Stef says:

      I am currently disputing a charge for over 2,000 for a service I was denied after being promised a refund over the phone. This company is bad news. Total con artists.

       
  • Barbara Turner says:

    My daughter needed hair removed for surgery. I bought a ‘package’. The work was excellent and the people at Ideal Image professional. However, my daughter needed less treatment than for what I paid for. I asked the manager for a check to the amount of the difference. She said no, but the rest of the money can be put toward another service, such as leg hair removal. Fine. Here’s the problem, although I don’t mind signing an email contract, I don’t know how to access my laptop email from my phone. Switching services entails a contract being sent via my phone to my laptop. Your company requires me to be tech savvy. Long story short, I’ve been trying for 6 months to schedule my daughter. The paperwork is daunting.

     
  • TOTALLY PISSED OFF says:

    I purchased a membership in November 2021 and had to cancel 2 weeks later due to life issues. I was financed through ally lending and when I put in my cancellation, several weeks later, a partial refund was given to Ally Lending. I received no explanation as to why a full refund was not issued. After further investigation I found it was due to me having the kit they sent to me. I was advised to take the kit back to the post office as “return to sender”. I returned the kit in December 2021 before Christmas. As of today, Ideal Image is denying the refund for the kit saying they never received it. This is ridiculous and in my opinion, stealing. The rep advised me to provide a shipping label/receipt. They advise customers to do a return to sender, and wait for their warehouse to check the product back into their stock. Well, unfortunately, the post office does NOT provide customers tracking labels nor receipts when sending mail and/or packages back as “return to sender.” This is their way to steal from you. Don’t use their services by any means. I signed up for their services and cancelled 2 weeks later and still being charged for a package I do not have nor can tell you what was in the package.

     
  • Kirsty says:

    I bought 8 laser hair removal treatments. On treatment 4 I was told my hair was not coarse or dark enough. My hair was never coarse or really dark. So why did they do the first couple of treatments? No one from the Garland Texas office will call or email me back about the situation.

     
  • Stacy Wright says:

    I’ve canceled an appointment a week before my first visit snd tried to cancel a week before my appointment due to a medical issue that I’m still experiencing, this company has made me email them my entire medical documents with personal information just to tell me that I can’t get my $500 refund, after cancellation two hours after paying it. I want my money back immediately just like it was taken off my card immediately, or I will forward every email to my Lawyer and have him draw paperwork for a law suit if my money isn’t back by Monday

     
  • Barbara Garcia says:

    I’ve made 3 visits to the VA Beach VA office starting back in December, I even tried by emailed to reach out to Julianne Mehtrens, I assume these people are their selling specialists that make commissions after they set you up with these procedures, she never responded back to my email, and I contacted the home office, they supposedly sent my concerns over to a CLIENT SUPPORT TEAM, they were suppose to contact me in 2 or 3 days and this was over 2 weeks ago, I’VE TRIED TO GO THROUGH THEM TO MAKE THIS RIGHT, and again, they won’t reach out to me, because they know its wrong Guess I’ll have to take my concerns else where, and see what my next step is to achieve satisfaction.

     
  • George says:

    Hello, i paid for 16 cycles. My first treatment was 4 cycles. As i was checking out the guy said i completed 8 cycles. He is counting plus sizes applicators are considered two. This dont make sense to me and I didn’t agree to doing it this way. 16 cycles is 16 cycles.

     
  • Michele D Golin says:

    This company is the biggest theft greedy scam I’ve ever dealt with I’ve made over 7 months of attempts to get my money back ypu ignore these issues your people are rude and now it’s time for states attorney to end your business

     
  • Janette says:

    Winston Salem Nc…. my last 4 appointments have been canceled due to lack of staff. Why did I even buy a membership? Stay away from this place

     
    • Erika says:

      I totally agree. I had an issue with my appt results and they canceled my follow up appt and I’ve tried to contact them by phone & never get called back, through social media and i was blocked, replied to an email from someone reaching out to come back for my birthday and they ignored me. Don’t trust this company.

       
  • Patrick Hoke Jr says:

    Hi
    I have a yearly membership and go to you location in the Robertson area of Pittsburgh.
    I tried to make an appointment there and was told I had to fill out a “no show” form and they would email it to me. After trying for more than 10 mins the form wouldn’t accept or send, I called and got someone that basically called me stupid and that she would send another one… well it didn’t work so I gave up. A few hrs later I got a text saying my appointment was cancelled!?? I called again today and there is not enough space to explain the the rudeness and condescending persons I spoke to!! I called another local location and asked if I could cancel my membership and get reimbursed. They said no, I said that’s to bad and she hung up and proceeded to cancel my membership via email. Is this really how you treat your customers, if so this is a pathetic way of keeping and getting new business!! Please explain how this behavior is acceptable. I would like to know. Thank you

     
  • Darlene Johnson says:

    I have prepaid 9 laser hair removal treatments for my son, who has extreme anxiety and severe OCD. He is non functional and dependant on myself and my husband. He has received 5 treatments; however, the Ideal Image on Teages Rd, Arundel Mills in Maryland has refused to schedule him the last 4 treatments. Apparently, there is an allotted amount of time to get these appointments completed, which I wasn’t aware of. He has not left the house since March 2020 due to COVID. I would like for him to receive his remaining 4 treatments, whether at the Aundel Mills location or one of your corporate owned locations. (if any are available?) I paid over $3,000 upfront. Can you help me make this happen. Please.

    Darlene Johnson
    Michael Johnson, client
    443-996-6794
    8238 White Star Xing, Pasadena, MD. 21122

     
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