Where is 99 Cents Only Stores  Corporate office Headquarters

99 Cents Only Stores Headquarters Address and Contact

99 Cents Only Stores
  • Address:  4000 Union Pacific Avenue, City Of Commerce, CA 90023, United States

  • Phone Number: 323-980-8145

  • Fax Number: N/A

  • Email: customerrelations@99only.com

  • heart

    Number of Employees: 17,200 

  • Established: 1969

  • Founder: Dave Gold 

  • Key People: Jack Sinclair (CEO)

99 Cents Only Stores Headquarters Location & Directions

99 Cents Only Stores Headquarters Executive Team



Jason Kidd

President and Chief Operating Officer

Felicia D. Thornton

Vice Chairman, CFO & Treasurer

Jim Parros

Senior Vice President of Logistics

About 99 Cents Only Stores, History and Headquarters Information

Getting a product or a certain item, at a very low price can be very exciting. If you love shopping, you should visit 99 Cents Only Store! This shop offers such great items. They offer home goods, beauty supplies, snacks, food for pets, and so much more, for only 99 cents! You’d surely be surprise for all the things you could get with such price.

This shop carries different branded products and general merchandise as well. It is an exciting place for price-sensitive consumers, and for those people who love to go on a treasure hunt. There currently 350 stores in 4 states, and have now become the leading retail chain in Western U.S.

 It has been serving satisfied customers for over three decades already. How great is that? But what’s really exciting about this, is that they are planning to open new stores and arriving in new markets, to reach and serve more people than ever! If you’re interested, 99 Cents Only Store is headquartered in Commerce, California, United States.

99 Cents Only Stores Headquarters Photos

99 Cents Only Stores Resources

  • Kash says:

    Hi, we are the manufacturers of reusable, eco-friendly bags.

  • Nancy Berglund says:

    Wondering why living in the the United States of America they announce in Spanish over the loud speaker?? Did we quit speaking English here?? I live in Phoenix, Az. Are we no longer part of the United States??

  • Ree says:

    I went to visit my daughter, but I stop at the 99 cent only store first. It’s windy and cold out, why do they have and 80 year old whose barely walking bring in baskets? They wouldn’t want their dad or grandparents doing that. Plus I’m sure he’s working to make a little change cause social security don’t pay nothing.
    Whoever the manager us at the location 221 w baseline Street in Rialto ought to be ashamed of themselves, there are plenty of young adults and adults you can get them baskets.
    God don’t like ugly and he do not Bless no Mess especially when you know just to let him put food back on the shelves where they go do he can make his $

    It really was upsetting seeing that

  • Maryann jenkins says:

    Come to south Mississippi please!

  • a.p. ferreira says:

    I work at the 99. The most backward, out of touch, ridiculous place. Ive been working there for 5years. last week the manager hired a new guy, an ex-con with tattoos all over his head and body, always talking about how hard a dude he is and talking about jail all the time. The other day I walked past him, completely out of the blue he starts yelling at me, calling me a punk ass fucking little bitch and that he was going to kick my ass. I advised him 3 times to stop threatening and insulting me, he didnt so i went and told the manager…..she had the nerve to ask me “what did you say to make him flip out” as if the situation was my fault lol. she called the guy into the office, and he still proceeded to call me names and threaten to beat me up….and she still did nothing about it. I would have expected that since she witness the threat and cussing, that he would be fired. he was not……i was acutally told by her that if i complain, then he and i will both be fired, wtf kinda thing is that to say to an employee. I did nothing wrong, tried to report an employee, who is brand new by the way and still in the probation period. and i was treated like it was all my fault. And today i tried to call the HR department….nobody answers the phone. I honestly dont know how this company stays in business. We are all made to watch videos in our training for the job, the main one we watch is about bullying and harassing, and yet when the chips are down, and someone has a real serious threat from an employee, and they do nothing about it. California law prohibits this behavior and the company is obligated to protect us. what have they done to protect me????????? fucking idiots i swear to god. uneducated morons

  • melinda says:

    When will the store name be changed from 99 cent store to a truthful name. You have gotten away with the 99 cent store lie long enough. I went in today and looked for a decent price of cereal none could be found, if i wanted to pay a high price i could have gone to walmart. Tomatoes that used to be 99 cent are a 1.99, oh the raise brand cereal 4.99. Please dont dare use covid as the excuse, because i bet you dollars for doughnut the employee pay has not gone up. Well at this point i next to never shop there anymore.

  • Ibrahim Mohammed says:

    store manager by the name Sakeeb was talking very rudely and calling me an animal which is not acceptable in any circumstances … 99cent should fire this guy who has no manmers how to talk to customers

  • CYNTHIA KING says:

    Can some one here at the corporate help me with this issue. I was charged double on my credit card for the purchases I made and I have been trying to get this matter cleared up since march 21, 2022 the customer service case # 00163730 I spoke with Daniss in customer service he said wait 48 hours then I spoke with Melvin, and he said give it 1 week and now 4 weeks later I speak with Glory in customer service and she was very RUDE all she could tell me is JUST WAIT. Jack Sinclair (CEO) Jason Kidd (PRESIDENT & COO) Felicia D. Thornton (Vice Chairman, CFO & Treasurer) your assistance in getting my funds returned to me would be greatly appreciated

    • melinda says:

      cynthia let your bank deal with headache, the store wont give the run around, if its a credit card call that company. I hope this helps you

  • Wendy says:

    This company lies and has Issues with being honest at least in the Livermore 99 cents store! The manager has Discriminated during hiring/rehiring process

  • Cindy says:

    How can it be that during a pandemic those trying to be conscious and calling out are being told to just go to work even after testing positive for covid-19. This company is getting worse and worse with their employees. I am no longer going to be a customer.

    • Louise K Wilson says:

      I was in a 99c store last evening located at 12th St and Indian School Rd in Phoenix Arizona on Monday 04/26/2022 around 7:30p.
      While checking out, I notice that the Cashier had a runny nose and was wiping her nose with a Kleenex while checking out my items, mind you she kept the Kleenex in her hand and touched every item I had.
      No mask(she clearly was sick), and no gloves. After leaving the store, I called and spoke with a young lady who identified herself as a Manager. After sharing my experience with her, I was informed that she could not make the Cashier wear a mask. Ok, I said, however this woman is showing symptoms of something while touching the Customer’s items. I have been a Customer for years. My few pennies may not make a difference in revenue however if this is going on here, how many other stores are allowing this practice by the employees. Wonder why germs and bacteria are easily being transmitted. I did contact Channel 3/5 news outlets and will post on FB.
      We are still living in a Pandemic. Vaccinated or not, this is unacceptable for anyone to be allowed to transmit germs like this!

      • Does it matter says:

        I have to go in to work. Sick, well, etc. Because customers want to pay the least amount possible. The pay for the employees is the least amount possible. Get it? Any of it? No, probably not.

  • Mary says:

    That’s the way they operate at all their 99 Cent Stores and they’re rude as can be and you can’t get a hold of no one at the corporate office I talk to you and the problem will not be addressed until code enforcement steps in and find some free legal pricing

  • G.S says:

    I often shop at my local 99 cent (only) store,but I must say I am tired of your employees not following your store policy? Items are not marked right or improperly labeled.And the attitude isn’t right either! If it’s their fault why should the customer pay for it? According to your policy unless an item is marked a certain price on the item (and) or the shelf or there is lets say 10 for a dollar or said price the item is supposed to be 99 cents only! They try and sell an item that is 99 cents for more money when they are wrong and don’t want to admit it! Not a good policy or not following your 99 cent only policy that the said item is or should be 99 cents and the customer charged that price! Shame,shame!

    I would like a review of this store ans maybe check your others? Not doing their job is so lazy and uncaring!

    Lamkershim bl and whipple,No.Hollywood.

    Thank you,

  • Trudie Brazil says:

    I would like to know why you will not open a 99 cent store in Manteca Ca. We are a fast growing community. However we have no good stores worth shopping in the north area of town. Would you even consider this idea. I LOVE your store in Tracy on 11th street. But it would be so much nicer to shop local. We need you!!!!!!

  • Lorraine Session says:

    Twice have I been Accused of Stealing from the Store. Now! I’m beginning to think it’s because I am Afro-American. I am a LVN Nurse and I Don’t have to Steal, nor Does the thought Enter My Mind. I am Highly Insaulted. Racism Needs to STOP! Especially coming from a Race that is Fighting Racism (Mexicans)

    • Bluetoe Blutazsky says:

      If you’re stealing, at any of our stores Larraine, next time we’ll take you in the store room, and tar and feather you, plain and simple..got it Lorraine??

  • See says:

    We got a new manager.in the store.im employee there.i have two customer.complain about customer service from that manager.they call him asshole.two complain and one day..one was ex employee at 99 cents .she’s retired now..and one was regular customer.they feel humilated by him…when his the one who always tell us customer first..when his not to himself..not a good example to employee..

  • Miguel says:

    The store in Yuma 4th ave I visit around 8:00 pm and they always have one register open??!! And I ask the person on the floor if it’s just one person chargeing and she respond!! If they tell me to get on register I’ll go!!

  • anonymous Katy TX shopper says:

    08/27/2020, Chris Nguyen, don’t feel too bad about how you were treated, it seemed a lot of 99 cents workers have an attitude and mentality issues, it has nothing to do with “training”, it feels they hate their job and very jealous of something, especially when the shopper looks like middle class but try to be frugal. But, the name calling is a huge red flag, it needed to be taking care of by higher level management personnel. However, there are good ones also.

  • Chris Nguyen says:

    I’ve been shopping 99 cents for yrs and today I’ve an issue with cashier. I’m asking the cashier to but my 2 bottles of detergent inside the bad. Cashier replied that the bottle make handle for you to carry not inside the bag. Then she turned away and said “Asshole”. I was disappointed hearing that from the cashier. I was explaining to the manager and she didn’t do anything about it. Cashier also keeps denying that she didn’t called me that. I saw her face trying to denied as much as she can when the manager were there. Cashier need to be trained on how to approach with the customer. I don’t know if I want to be back that store location again.

    Just asking to put item in the plastic bag and get smart remark and a name call. That’s not worth it.

    Store Unit 100
    8700 S. Gessner Rd
    Houston, Texas 77074

  • Dorothy Sandford says:

    I am upset that with the Covid-19 crisis, that only workers wore masks, and didn’t require customers to wear a mask in your 99 cent store I am 80 yrs old and wear a mask. I was told the policy is that masks are not required for customers.That is bad for your workers and customers too. The store is #359, Avenida de los Arboles, in Thousand Oaks, Ca.
    I will not be patronizing your stores anymore due to concerns for my health, and concerns for your workers.
    I spoke with a customer service rep. at your headquarters, and sad to say, that though the gentleman was nice, I had a hard time understanding him due to his very thick,Indian accent.
    It was a very frustrating experience!

  • Norma says:

    I’ve been a 99 Cent Only customer for a lot of years but highly disappointed in the way they are responding to the Coronavirus. They are putting steps down on the floor to keep two feet apart. Where is this coming from since the CDC says 6 feet apart! also doesn’t seem to have any added steps of protection such as extra cleaning, plastic Shield or anything else that is recommended to keep the spread of the coronavirus down. Sad but saving a few bucks compared to our health is not worth it!!!!

    • Collette Desmarais says:

      >> Norma It’s very interesting how differently we all reacted to the pandemic. Whereas you were compelled to only complain about many things, I was just plain grateful that the 99cent store was still open for business during their regular hours and were always fully stocked to enable me to get what I needed to survive. I also have a very different perspective than you do regarding my personal health. I firmly believe that maintaining my health is my responsibility, and no one else’s. That’s why I maintain my good health by beefing up my immune system daily by taking the appropriate supplements that will do so. As well, our whole society was the recipient of many mixed messages from gov’t. officials because it was a novel virus that they had no prior experience handling, so they did their best. Hand-washing when you get home is better than everything else you alleged for protection. Do your own research to learn how to keep your immune system the healthiest it can be – take antioxidants galore.
      If you let anyone else or any agency to be in control of your health, then they control you. Let
      that sink in …. then take care of yourself by controlling your own health.

  • Lisa Pitman says:

    Falcon Colorado is a up and coming community and Colorado Springs, Co. Thousands have moved they’re from Colorado and elsewhere and the stores are extremely packed with people. They could really use a store like yours. Is there any chance you will be putting one in Colorado Springs or the outlying communities that really need them? Thanks so much.

  • Monica says:

    Bad customer service workers are rude and no help ..one cashier question me about my personal life and another worker told me not to touch their shopping carts that was on one side of the registers is absolutely ridiculous not going back to the store. No gap it all

  • Julie says:

    I live in Pomona. My boyfriend and I went around 10am. There was a homeless lady standing inside with a vicious pitbull. It had a muzzle on but it didnt look to secure. It started viciously barking at the man standing next to me on line. The lady stood there doing nothing. That dog was not a service dog. None of the workers, let alone, manager did nothing about. Where was the security guard that’s usually there every day?? Man. If this doesn’t get brought to any of the employees attention, you guys are looking for a lawsuit waiting to happen.

  • conrad mckay says:

    Hello to all those and thank you those who make the 99cent only stores the lifesaver for those things you offer that makes life easier and affordable.

  • JAY B stammerjohan says:

    we have lost a good store in culver city ca are we going to bring it back thank you JAY

  • Karl says:

    To whom it may concern.
    I really like shopping at 99 Cent stores, and do so a lot.
    I buy ” Shasta ” brand sodas, but can not find Club Soda, or Tonic Water.
    The only stores where I found it here in Long Beach, are ” Smart and Final ” stores.
    Until last year they also sold 2 Liter bottles for 99cents but increased their price to $1.25 plus taxes.
    Is there any way that you could start selling these two flavors at your stores?
    I can imagine that it would be appreciated by a lot of people.

    Thanks Karl

  • Linda says:

    Hi, good day. I was at the 99 Cent Store in La Mirada California off leffingwell and Telegraph I was a customer and I witnessed this assistant manager being very rude and discriminated to a young black male who just happened to win to buy a bottle of water. The young man did not say or do anything from what I saw he got a bottle of water, the headed to register three the customer service was manuelita, I saw the man pay for the water and as he was leaving, this employee, newly-appointed assistant manager Kim walked in front of him stopping him then told him I do not want you in my store get out. he did not do anything from what I saw warranty this aggressive attack from the manager or assistant manager it was very humiliating to the young man and disrespectful the only reason that I would have assumed it was because he was of color because he did not do nothing wrong. then on top of that immediately after the young man left she started yelling at one of her cashier, causing her to cry. I truly don’t believe that she should be using managerial power to discriminate against any one. that’s abuse of power.

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    • Laura says:

      Hi Linda, did you find where to send this complaint to? I tried calling their corporate office to speak to a corporate manager and all they do is transfer you to customer service. Then customer service did’nt answer, it just transfers you to a voice mail so you can leave a message. I left two messages and never heard from anyone and I did say in both messages that it was very important that I speak to someone. Go figure, that really says a lot about 99 cent stores corporate headquarters huh?

      I went to one of their stores here in Houston because last week when I was there, I purchased some plant bulbs to grow flowers, you know, the ones that come in a little packet. Well they were sitting on a shelf right in front as you walk into the store. The sign said they were 2 for 99 cents so I bought several of them. I was charged 99 cents for each one instead of 2 for 99.

      When I went back today to bring it to their attention, the manager took my receipt and said she’d be right back. She was gone for quite a while so I went on to do my shopping and when I was done, I saw her at the front of the store and she told me that they were no longer on sale the day I purchased them and that the display was no longer there by the front door. She said the display was taken down and removed from there 3 weeks ago and this happened 9 days ago. I never heard anyone bullsh** so badly, it was such a shame that the 99 cent only stores have people like her managing their stores.

      She said she was looking at the video tape from the camera for that day and time and said she just saw me walk in the store but kept insisting that the display was no longer their that day. I told her I wanted to see the tape so I could prove her wrong and she said I wasn’t allowed in the office because of the safe. I thought she was gonna let me see it from the door but she said she couldn’t leave the door open and she wouldn’t view the tape again when I asked her to. She just kept coming up with excuse after excuse, it was so disgusting, and it was nothing but a bunch of BS. She tried to take me for a fool but it didn’t work. In the end, she did give me what was owed to me, probaby because she knew she was wrong and just wouldn’t admit it. What a shame, I don’t think I want to shop at 99 cent only stores anymore. That was such a big turnoff.

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